Stesen Zeze Honmachi × Penginapan Dengan Bilik Air Dan Tandas BerasinganPenilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun

All the staff were wonderful. We waited a little at breakfast, but the gentleman at the entrance gave a deep bow and apologized with a smile, which made us feel comfortable and enjoy breakfast. I felt satisfied that I had stayed at a truly good Hotel for the first time in a while—something you don’t experience at foreign-owned Hotels or with their staff. I would definitely like to stay here again in the future.

From the moment we arrived, everything was spotless—the elegant front desk staff and even a complimentary Room upgrade. The Room was more than clean enough, spacious, with a beautiful view, and the food was delicious. We were completely satisfied with everything! If we come to Shiga Prefecture again, we would definitely choose this Hotel.

Stayed with the no-meal plan. I had already checked in advance that there was no bath, so it wasn't an issue, and I fully enjoyed a visit to a super public bath. The room was decorated with figures from my favorite anime, which made me very excited. It was close to both the station and Lake Biwa, so I went for walks to various places. The staff were friendly and welcoming, making my stay enjoyable. Thank you very much!

I had planned to visit Enryaku-ji Temple on Mt. Hiei during Golden Week, but due to a typhoon I made a last-minute Reservation. There were no Reviews for this Hotel on YT’s site, so I was a little worried—but I was amazed when I arrived! A spacious, very clean Hotel exactly as shown in the photos!! Even someone like me who tends to look for flaws was impressed by the thoughtful attention to detail in so many ways. Since it’s an apartment-style Accommodation, you won’t run into staff, but they emailed me in advance with clear instructions on where the key would be (a lockbox with a code) and how to enter the Room, so check-in went smoothly. There is also a washing machine and kitchen. I requested “parking included,” but I wasn’t sure where to park. When I messaged them via LINE (also provided in advance), they replied immediately and it really helped. I wanted to keep this place as a hidden gem and didn’t want to write only good things, but their attentiveness was truly outstanding. (They even had welcome cup noodles—haha.) Thank you very much. I’d love to stay again.

Although we weren’t traveling for sightseeing, the house was very comfortable and easy to stay in. They responded immediately to our request for kitchen items, and our family was able to spend our time comfortably. There is no parking on-site, but we were able to use a nearby paid parking lot. The host’s warm hospitality made us very satisfied. Thank you very much!

I’ve been staying here for over 10 years. Since our child uses a wheelchair, we can’t use the large public bath, so we look for an Accommodation with a private bath/family bath. Chimatsu has an excellent private bath with an anteroom, which makes transfers to and from the wheelchair and helping with changing clothes very easy. Best of all, the private-bath slot is 60 minutes, so our family can bathe without watching the clock. There are small steps at Room entrances inside the building, but they’re manageable—we can carry our child in and out. The elevator is also spacious enough even with a wheelchair, so getting around isn’t a problem. The meals are delicious too. Every year we order the sashimi boat platter—it's impressive in size, yet each dish on it is delicate, and I highly recommend it for both presentation and taste! It’s even better when you enjoy Chimatsu’s original sake “Chimatsu” while eating the boat platter. The parking lot is large, and just across the road there’s a big AEON mall, which is convenient for quick shopping as well. When we travel home again next year, we’ll get off the expressway along the way and stop by.

Perhaps because we visited on a weekday, the baths were almost private, and we could relax and take our time. The meals were excellent in both portion size and taste, and they were served in a private room. Since we had children with us, we really appreciated that. The Hotel staff were all very kind, and we would love to stay here again when we visit Shiga.