Stesen Osaka Sayama × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun

I stayed at Route Inn for the first time. Even though it was a bit late at night, the staff provided pleasant service. The Room and service were excellent! It's not as far from the station as expected, so it's also recommended for those not using a car.

The front desk staff came from various countries, but everyone spoke excellent Japanese and was incredibly kind. The property was clean, and the Room was spacious. I would like to stay here again.

I stayed for a Multiple Night Stay. The staff were very helpful, and when I returned the next day, I was happy to find fresh towels hanging on the doorknob. The bathroom was small, but I had a comfortable stay. Thank you for your hospitality.

The hotel is comfortably pleasant and clean, so you can stay without any inconvenience. The breakfast is delicious, and the staff are wonderful. If you’re coming from another prefecture to visit Suminoe Boat Race Track, it’s an ideal choice. There are many great places to eat nearby, and it also has easy access to the subway, making it a very convenient hotel to use.

It’s conveniently close to Sakaihigashi Station, and it has become my regular Accommodation.

I stayed here because I had a concert at Gorilla Hall Osaka. It was in a convenient location and easy to reach from the station without getting lost. The Hotel was clean overall, but there was one disappointing thing... The TV remote control was so dirty that I hesitated to touch it, and that was the only downside. The free massage chairs were perfect for relaxing my tired legs and lower back after the concert. I also appreciated the free breakfast. I will stay here again when there is another concert at Gorilla Hall Osaka. I rated my satisfaction as 4, hoping for improvement with the remote control. Thank you.

The welcome drink (berry tea) was delightful. The Room was clean and functional. I especially appreciated the feature on the in-room TV that showed the congestion status of the bath and restaurant. The bath was also clean, spacious, and had a variety of shampoos available. The breakfast buffet was excellent, with a wide selection of delicious bread. This was my first time staying at Route Inn, and it exceeded my expectations—I'll definitely consider using it for domestic travel in the future.

I stayed here along the line for a concert in Takaishi City. The location was convenient, check-in was straightforward, and the room was spacious—overall a very comfortable stay. As a personal note… the bathtub felt a bit shallow. Also, my name was entered incorrectly at check-in, but the front desk staff were very pleasant, so it didn’t leave me with a bad impression. If I have the chance, I’d like to stay again and make use of the on-site Facilities as well.

The Hotel is located in a quiet spot with great views, and the scenery from the 5th-floor observation level is wonderful. The Room is not very large, but it is well cleaned and feels relaxing. Both the large public bath and the open-air bath are spacious, so I was able to soak at my own pace and felt refreshed. The meals were delicious for both dinner and breakfast, with a satisfying variety and flavor. The all-inclusive service is also very appealing—being able to choose drinks to match the dishes is perfect for those who enjoy alcohol. All of the staff were kind and naturally attentive, making this a relaxing stay.

I chose this Hotel for my trip to Osaka because of the spacious Room and convenient access. It was about a 5-minute walk from the station, and I was able to get there without getting lost. The Room was very spacious and clean, and I was happy that the bathroom and toilet were separate! There was also a washing machine and microwave in the Room, and the front desk had an ice machine and kitchen items available to borrow, so it felt like it would be comfortable even for a long stay. There were many restaurants nearby that stayed open late, which made it great for going out for food and drinks. The front desk staff were kind and courteous, and it’s a Hotel I’d like to stay at again if I have another chance to visit Osaka.

With prices rising everywhere, we made a Reservation after seeing an unbelievably reasonable rate. Our group stayed for two nights on August 11 and 12. From the manager to the front desk and dining staff, everyone’s service was outstanding. When we called before our stay, they listened carefully and responded kindly. On the day of arrival, our match ended earlier than expected and we requested an early check-in; they graciously offered us a meeting room to use until housekeeping was finished. They also provided ice the next day, and accommodated our requests with genuine warmth—we truly appreciate it. As a group, we may have caused some inconvenience to other guests, but we sincerely hope to stay here again when we visit this area. Thank you very much! The Room may feel slightly small, but it has everything you need, including a refrigerator. A convenience store is less than a minute away.

This was my first stay at Route Inn Hotel. The Room and Facility were clean, and it even had a large public bath, which I wasn’t expecting. Breakfast was also included and delicious, so I was very satisfied with my stay. I’d be happy to use it again on future trips!

Our family of five stayed from 5/23 to 5/25. It seemed our Room had been upgraded from the one we originally reserved. Right after entering the Room, we noticed an issue with the bidet toilet seat, but the staff promptly guided us to a different Room. We used the parking lot, and the front desk kindly asked whether we were using it and assisted us courteously. It was about a 30-minute drive to the Dotonbori area, and our whole family was satisfied. The Room was also kept very clean. Since Awaji Island was just over an hour away, we were able to fit in an unplanned sightseeing trip there as well. If we have another chance to visit Osaka, this is a Facility we would gladly stay at again.

We stayed here for a commemorative trip with four generations of our family on Respect for the Aged Day. We were truly delighted by the pleasant greetings and thoughtful hospitality from everyone in every department, including the manager. The meals were lavish and delicious, the Room was clean, and the natural Onsen was wonderful. It became a trip full of great memories, and our whole family is very happy. Thank you very much.

A Plan with check-out until 1 PM at the same price was very helpful! I will consider using this again.

I stayed here again after my previous visit, and the staff provided even better support in advance than I expected. This time I didn’t use the dining options, but the meal last time was very delicious. The parking lot is spacious and felt safe, and I was completely satisfied with how comfortable my stay was. I would definitely like to stay here again.

We stayed here for sightseeing in Osaka. As it is a new Hotel, it was very clean, well located, and conveniently close to the station. The Room was also well cleaned, and the staff were excellent. The price was reasonable, and we are considering making this our regular place to stay. We will use it again on our next trip to Osaka.

Everything was spotless. Even the remote control had been disinfected, which was excellent.

The food and the staff’s service were excellent. The show was fun, too. I’d love to visit again! The Onsen was very relaxing as well. Thank you very much.

The Facility is old, but there are no strange odors, vibrations, or noise. The air conditioner is Daikin, the 4-outlet power strip is convenient, the refrigerator switch is on the front, the table is spacious, and the lighting has a remote control. If you just need a place to sleep, it’s comfortable and problem-free. Breakfast was delicious and satisfying—excellent value for money. There were many side dishes, divided into small bowls for easy serving and good hygiene. The curry udon was spicy (not sweet and thick), which was a big plus. Everyday ingredients like vegetables, dressings, and drinks were thoughtfully combined, and everything tasted great.