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This Hotel is just as wonderful as the Reviews say!! There was a great variety of complimentary drinks, including some unique options like matcha latte and roasted green tea latte, and I was very satisfied. The Room was clean and comfortable to stay in. Above all, what impressed me most was how kind all the staff were!! On the day I stayed, Nagoya had torrential rain with weather warnings issued, and public transportation such as trains had stopped. The concert I had planned to attend was also canceled, which was very disappointing, but I was able to relax in this lovely Room, and it became a good memory in its own way!! I would definitely like to stay here again!

The eel rice is made to order, and it was even more delicious than expected—I was very satisfied. Even though I was full, I tried the pho as well, and it was also authentic and very tasty. When I visit Nagoya, I’d like to make this my regular Accommodation!

Thank you very much for your wonderful hospitality. I met my daughter, who came from the Kansai area, at Nagoya Station and we headed to your Hotel together. Upon arrival, we were impressed by the spacious first-floor lobby with its calm atmosphere, as well as the views and elegance of the Espacio Lounge on the upper floors. We were also very satisfied with our Room and the various services provided. We thoroughly enjoyed a birthday commemorative stay together—my first trip after recovering from illness—and made full use of both the pool and the large public bath. Choosing a stay with lounge access was truly the right decision. From afternoon tea onward, every food presentation offered items unique to Nagoya, all of which we enjoyed very much. I was also deeply moved by the hospitality of all your staff. Saying “We definitely want to come again,” we each began our journey home. Thank you again for helping make this a memorable moment during our summer holiday.

Both the Room and the large public bath were clean, and we had a comfortable stay. I also appreciated that shoes are not worn inside the Room.

Our family of four stayed on the concierge floor, split between two Rooms. The location was extremely convenient, right above the station. The Rooms were spotless and very comfortable, with wonderful views, and we also felt at ease thanks to the warm hospitality of all the staff. We also enjoyed the lounge services. I would recommend this Accommodation to friends and would love to stay again.

Richmond Hotel has rarely disappointed me in the past, and this stay in Nagoya reminded me why. The rates are not cheap, but the rooms are thoughtfully designed down to the smallest details, and the calm interior decor left a great impression. The bed quality in particular was excellent, offering a level of comfort that feels a step above a typical Business Hotel. I was also looking forward to breakfast at Royal Host. The omelet and pancakes were smaller than expected, but both are cooked to order, which made it more satisfying than a standard buffet. I was especially impressed by a young female staff member with glasses on the floor who smoothly assisted an international guest in English without a Reservation. It was only a brief exchange, but it clearly reflected the high service standards of the Hotel overall. From the room and breakfast to the staff service, I was satisfied with almost everything. Even if it costs a bit more, this is an Accommodation where you can truly feel what you’re paying for.

I’ve recently become a fan of Route Inn and often stay there on road trips. The Room was brand-new and functional, which was great. A short drive away, there were some delicious seafood restaurants, making it an enjoyable stay.

This was my first time staying in the ladies’ Room (shower type). The Room felt a bit more spacious, and having a massage chair was wonderful. The shower room with a rain shower had plenty of space and great features. I was so satisfied with the shower room this time that I didn’t use the public bath, but since it’s on the same floor as the ladies’ floor and incredibly convenient, I’m thinking I’ll try it next time. At this Hotel, the beds are firmer and also wider, so I always sleep very well. With practical touches like the placement of the sink and table, it’s such a comfortable Room that next time I’d love to book a Multiple Night Stay if possible. Breakfast is great too—you can enjoy freshly made omelets, the miso soup made with cute miso balls is delicious, and I also love the sweet red bean butter next to the bread. Since I live far away, I can’t visit often, but I would definitely like to stay here again.

Great value for money and excellent service—I’ve become a fan of this Hotel. I’ll definitely stay here again on my next business trip to Nagoya!

We stayed for a Multiple Night Stay of 3 nights! The Room was clean, with a separate bath and toilet, and the view from the window was amazing—morning sunlight streamed in, and the night view was beautiful. Breakfast was excellent; everything was delicious, and we were able to relax and enjoy a wonderful morning. After checkout, I realized I had left something behind in the Room and contacted them. Everyone was kind, and they carefully mailed it to me later. Thank you!

About a 3-minute walk from Sakae Exit 1, with great access and a convenience store on the first floor, making it very convenient. The front desk staff are welcoming and hospitable. The housekeeping staff also greet you when you pass them, which makes for a pleasant stay. It’s not a new Hotel, but you can feel the team’s effort and pride, and I’m always satisfied. Thank you.

After reading other guests’ Reviews, I learned that the bathroom and toilet are separate and that there is a shower chair, so I made a Reservation. I had been standing for a long time at my favorite artist’s concert, and it was extremely hot, so by the time I got back to the Hotel I was exhausted, but I was able to relax in the bath and soothe my fatigue with a bath salt I chose on the 1st floor (it said it helps you sleep well). The next day, since checkout isn’t until 12:00 p.m., I could take it easy—going out for breakfast and enjoying a morning bath. There was also a coffee machine next to the amenities on the 1st floor, and I appreciated being able to drink coffee freely. I’d like to stay again.

I made a Reservation because it was close to both my destination and the station. The price was low, and I was also drawn by the name “Washington.” Even though I booked the lowest-rate No Meals Included plan just to sleep, the Room was clean, I had a great view from the top floor, and I could enjoy a welcome drink—everything was excellent. I’d like to stay again.

The front desk staff were very kind and helpful. Since we had lunch, we were allowed to use the Room until 11:30, which was a great help. The lunch was also very delicious. If I have the chance to come to Nagoya again, I would like to stay here again. If I had one request about the Room, I would prefer the wash area to have a door. This time we stayed as a parent and child, and it felt a bit less private. Overall, it was an excellent Hotel. Thank you very much.

This was my first stay. The Hotel is adjacent to the station, making it convenient for sightseeing, and since my friend who traveled with me smokes, they were grateful to find a smoking Room, which is rare these days. The service was excellent, and from our Room on the 24th floor the night view was beautiful. We were also able to watch the sunrise and enjoy a quiet, dreamlike scene. The Room was thoroughly cleaned and well stocked with amenities. Coffee, tea, and sugar were provided, and while the drinks in the refrigerator are paid items, there was a wide selection. There is also a convenience store nearby, but we were able to relax comfortably in the Room without any hesitation. The breakfast was carefully prepared with thoughtful touches; including local dishes, it ranks among the best Hotels I have stayed at so far. Elevator security also felt reassuring, as the key card only worked for our Accommodation floor. I would definitely like to stay again.

A welcome drink was provided. You could choose any one drink you liked. I've never seen such a service before. The staff who assisted us were very kind. I'm glad I stayed here!

A few years ago, I borrowed a pillow and a humidifier, and ever since then they have always been placed in the room for me. I recently visited again after quite some time as Nagoya has become farther away, and they were properly prepared. Thank you very much. I’m not sure when my next visit will be, but whenever I go to Nagoya, I will definitely stay here.

This was our second stay, and we had a very comfortable time. We would love to stay again next time.

As it’s new, it was clean and the Facility was great. However, it was inconvenient that I couldn’t reach the front desk by phone. I left something behind and had to communicate by email. I was able to go there in person and retrieve it safely.

This was my first stay. The room was clean, and the large public bath helped me relax and recover from fatigue.