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This was our second stay. We had such a wonderful time last time that I came again with my mother, who loves art. She was delighted by the tower’s distinctive steel framework running through the Room and the many artworks throughout the Hotel. Thank you to all the staff for kindly explaining everything as she asked questions. At night, Accommodation guests only can take an elevator through a hidden door up to the observation deck. The special touch made our hearts race. Spending time looking out over the quiet city at night felt truly luxurious, and I was able to give my mother a moment that only a Hotel stay can offer. Breakfast featured a wide variety of dishes made with local ingredients, and both my mother and I were very satisfied. Afterward, we were even served special petit fours, and we fully enjoyed tea time as well. This time, my mother and I took a relaxing stroll around Sakae on this one-night, two-day mini trip with staying at this Hotel as our main purpose. Thank you for such a comfortable stay. We are grateful for everyone’s thoughtful hospitality. We’ll be back again.

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

I stayed here when visiting Ghibli Park! Even though the Reservation mistake was my fault, the staff handled it flexibly without showing any displeasure. Thank you so much! The breakfast buffet was also very delicious. I’ve stayed at many Hotels, but the service here was outstanding and made my stay truly pleasant. Not only the front desk staff, but also everyone working at the buffet was cheerful, and I had a great morning. I don’t usually stay at a Business Hotel, but when I’m in Nagoya again, this is definitely the Hotel I want to stay at!

This Hotel is just as wonderful as the Reviews say!! There was a great variety of complimentary drinks, including some unique options like matcha latte and roasted green tea latte, and I was very satisfied. The Room was clean and comfortable to stay in. Above all, what impressed me most was how kind all the staff were!! On the day I stayed, Nagoya had torrential rain with weather warnings issued, and public transportation such as trains had stopped. The concert I had planned to attend was also canceled, which was very disappointing, but I was able to relax in this lovely Room, and it became a good memory in its own way!! I would definitely like to stay here again!

We stayed on the Espacio Floor for a Hotel getaway with our baby as a refreshing break from daily childcare. I had pictured Nagoya Kanko Hotel as a long-established, classic Hotel, but the Rooms, lounge, and spa on the Espacio Floor were all beautiful and sophisticated, making for an extremely satisfying stay. Thanks to our Diamond member benefits, we were upgraded to a larger Room. They also lent us a baby crib and a diaper pail, so even with a baby we had no inconvenience at all and could truly enjoy our stay. The staff’s hospitality was excellent, and their service was consistently pleasant. We especially loved the lounge on the 18th floor and used it for everything—starting with afternoon tea, then the evening light meal, nightcap service, and breakfast. Perhaps because we stayed on a weekday, there were few guests; combined with the generous spacing between seats, we were able to relax in comfort. The sweets and savory items at afternoon tea were all delicious—we were delighted from right after check-in! The Room was spacious and included both a sofa and dining table. With complimentary minibar items as well, we could unwind not only in the lounge but also comfortably in our Room. After our baby fell asleep, my wife and I enjoyed minibar drinks together at ease—it was wonderfully restorative. Although we didn’t use them since it was only one night, it left an impression that the Room came equipped with a mini kitchen, a BALMUDA toaster oven/microwave combo unit (oven range), and a drum-type washer/dryer. We also appreciated the high-quality amenities: BVLGARI bath amenities, a ReFa shower head, and a REPRONIZER hair dryer. We also used the spa located in an adjacent building. It felt slightly compact but wasn’t crowded—almost like having it to ourselves—and we could relax in such a calm space. As someone who loves saunas in particular, I really liked that they have both an over-90°C dry sauna and cold plunge pool (it would be even better with more of a dedicated relaxation area). With my wife’s blessing I went both at night and again in the morning. Overall this stay exceeded expectations by far—we were extremely satisfied. We would love to return to Espacio again whenever we need another refreshing break from parenting!

The eel rice is made to order, and it was even more delicious than expected—I was very satisfied. Even though I was full, I tried the pho as well, and it was also authentic and very tasty. When I visit Nagoya, I’d like to make this my regular Accommodation!

About a 3-minute walk from Sakae Exit 1, with great access and a convenience store on the first floor, making it very convenient. The front desk staff are welcoming and hospitable. The housekeeping staff also greet you when you pass them, which makes for a pleasant stay. It’s not a new Hotel, but you can feel the team’s effort and pride, and I’m always satisfied. Thank you.

Richmond Hotel has rarely disappointed me in the past, and this stay in Nagoya reminded me why. The rates are not cheap, but the rooms are thoughtfully designed down to the smallest details, and the calm interior decor left a great impression. The bed quality in particular was excellent, offering a level of comfort that feels a step above a typical Business Hotel. I was also looking forward to breakfast at Royal Host. The omelet and pancakes were smaller than expected, but both are cooked to order, which made it more satisfying than a standard buffet. I was especially impressed by a young female staff member with glasses on the floor who smoothly assisted an international guest in English without a Reservation. It was only a brief exchange, but it clearly reflected the high service standards of the Hotel overall. From the room and breakfast to the staff service, I was satisfied with almost everything. Even if it costs a bit more, this is an Accommodation where you can truly feel what you’re paying for.

Our family of four stayed on the concierge floor, split between two Rooms. The location was extremely convenient, right above the station. The Rooms were spotless and very comfortable, with wonderful views, and we also felt at ease thanks to the warm hospitality of all the staff. We also enjoyed the lounge services. I would recommend this Accommodation to friends and would love to stay again.

This was my first stay. The Hotel is adjacent to the station, making it convenient for sightseeing, and since my friend who traveled with me smokes, they were grateful to find a smoking Room, which is rare these days. The service was excellent, and from our Room on the 24th floor the night view was beautiful. We were also able to watch the sunrise and enjoy a quiet, dreamlike scene. The Room was thoroughly cleaned and well stocked with amenities. Coffee, tea, and sugar were provided, and while the drinks in the refrigerator are paid items, there was a wide selection. There is also a convenience store nearby, but we were able to relax comfortably in the Room without any hesitation. The breakfast was carefully prepared with thoughtful touches; including local dishes, it ranks among the best Hotels I have stayed at so far. Elevator security also felt reassuring, as the key card only worked for our Accommodation floor. I would definitely like to stay again.

After reading other guests’ Reviews, I learned that the bathroom and toilet are separate and that there is a shower chair, so I made a Reservation. I had been standing for a long time at my favorite artist’s concert, and it was extremely hot, so by the time I got back to the Hotel I was exhausted, but I was able to relax in the bath and soothe my fatigue with a bath salt I chose on the 1st floor (it said it helps you sleep well). The next day, since checkout isn’t until 12:00 p.m., I could take it easy—going out for breakfast and enjoying a morning bath. There was also a coffee machine next to the amenities on the 1st floor, and I appreciated being able to drink coffee freely. I’d like to stay again.

We stayed for a Multiple Night Stay of 3 nights! The Room was clean, with a separate bath and toilet, and the view from the window was amazing—morning sunlight streamed in, and the night view was beautiful. Breakfast was excellent; everything was delicious, and we were able to relax and enjoy a wonderful morning. After checkout, I realized I had left something behind in the Room and contacted them. Everyone was kind, and they carefully mailed it to me later. Thank you!

A welcome drink was provided. You could choose any one drink you liked. I've never seen such a service before. The staff who assisted us were very kind. I'm glad I stayed here!

The Room was very clean, and being able to watch Shinkansen trains from the high floor was a hit even with our grown-up kids. The bathroom with a separate washing area, unlike a typical unit bath, let us soak and relax without worrying about getting the surroundings wet, which was truly soothing. Everything at breakfast was delicious, and we fully enjoyed Nagoya specialties. Since the Hotel is directly connected to Nagoya Station, it’s perfect for leaving your luggage and going sightseeing—we’d like to come by Shinkansen next time.

This was my second stay, following my visit in June, and I was even more satisfied than last time—it feels worth coming to Nagoya just for this Accommodation. The Room’s ambiance and the staff’s calm professionalism truly embody the hospitality of a top-tier Hotel. Next time as well, I’d like to come to Nagoya just for this place.

I stayed here for the first time, mainly as a stopover. With the discount on IKYU.com, it was an excellent value. The Facility is luxurious throughout, and the staff were outstanding. Before my stay, I was a bit concerned about access since it’s slightly far from the subway station, but it’s only a few minutes on foot to Hisaya-odori and you can enter the underground shopping area, so it didn’t feel inconvenient. For dining, I used Nadaman in the Hotel with my dinner companion’s arrangements and ordered à la carte; the service was attentive and the food was delicious. It was such a comfortable stay that I regret not choosing this Hotel sooner.

I stayed alone, and the location was close to the station. The staff were also very courteous. The Room was comfortable, and I had a pleasant stay. I was surprised that all the water was purified. Breakfast was delicious as well. I would like to stay here again when I visit Nagoya.

As it’s new, it was clean and the Facility was great. However, it was inconvenient that I couldn’t reach the front desk by phone. I left something behind and had to communicate by email. I was able to go there in person and retrieve it safely.

The front desk staff were very kind and helpful. Since we had lunch, we were allowed to use the Room until 11:30, which was a great help. The lunch was also very delicious. If I have a chance to come to Nagoya again, I would like to stay here again. If I had one request about the Room, I think it would be better if the wash area had a door. This time we stayed as a parent and child, and it felt a bit uncomfortable without one. Overall, it was an excellent Hotel. Thank you very much.

This Hotel offers outstanding staff service.