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It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

We stayed on the Espacio Floor for a Hotel getaway with our baby as a refreshing break from daily childcare. I had pictured Nagoya Kanko Hotel as a long-established, classic Hotel, but the Rooms, lounge, and spa on the Espacio Floor were all beautiful and sophisticated, making for an extremely satisfying stay. Thanks to our Diamond member benefits, we were upgraded to a larger Room. They also lent us a baby crib and a diaper pail, so even with a baby we had no inconvenience at all and could truly enjoy our stay. The staff’s hospitality was excellent, and their service was consistently pleasant. We especially loved the lounge on the 18th floor and used it for everything—starting with afternoon tea, then the evening light meal, nightcap service, and breakfast. Perhaps because we stayed on a weekday, there were few guests; combined with the generous spacing between seats, we were able to relax in comfort. The sweets and savory items at afternoon tea were all delicious—we were delighted from right after check-in! The Room was spacious and included both a sofa and dining table. With complimentary minibar items as well, we could unwind not only in the lounge but also comfortably in our Room. After our baby fell asleep, my wife and I enjoyed minibar drinks together at ease—it was wonderfully restorative. Although we didn’t use them since it was only one night, it left an impression that the Room came equipped with a mini kitchen, a BALMUDA toaster oven/microwave combo unit (oven range), and a drum-type washer/dryer. We also appreciated the high-quality amenities: BVLGARI bath amenities, a ReFa shower head, and a REPRONIZER hair dryer. We also used the spa located in an adjacent building. It felt slightly compact but wasn’t crowded—almost like having it to ourselves—and we could relax in such a calm space. As someone who loves saunas in particular, I really liked that they have both an over-90°C dry sauna and cold plunge pool (it would be even better with more of a dedicated relaxation area). With my wife’s blessing I went both at night and again in the morning. Overall this stay exceeded expectations by far—we were extremely satisfied. We would love to return to Espacio again whenever we need another refreshing break from parenting!

Since I mainly walk around the Sakae to Osu area, I initially chose Forza for its great location. I thought that as long as the location was good, everything else could be just decent. But once I stayed there, the Room was great, the bathroom was excellent, and the Facility was clean. That’s why Forza has become my base for my twice-a-year trips to Nagoya. To enjoy the local atmosphere, last time and this time I booked No Meals Included and went out for a morning set at local coffee shops, but it still doesn’t compare to Forza’s breakfast. Next time, I plan to book a stay with meals included.

This was my first time staying here. The large public bath was great, and the complimentary drinks were also nice. The amenities were plentiful and everything was excellent, but I was surprised by how loud it was—possibly from people coming and going in the separate area of the Room. Other than that, I was satisfied with the Hotel. The location is also great, just a short walk from the subway, making sightseeing easy. I would stay again.

About a 3-minute walk from Sakae Exit 1, with great access and a convenience store on the first floor, making it very convenient. The front desk staff are welcoming and hospitable. The housekeeping staff also greet you when you pass them, which makes for a pleasant stay. It’s not a new Hotel, but you can feel the team’s effort and pride, and I’m always satisfied. Thank you.

I stayed here when visiting Ghibli Park! Even though the Reservation mistake was my fault, the staff handled it flexibly without showing any displeasure. Thank you so much! The breakfast buffet was also very delicious. I’ve stayed at many Hotels, but the service here was outstanding and made my stay truly pleasant. Not only the front desk staff, but also everyone working at the buffet was cheerful, and I had a great morning. I don’t usually stay at a Business Hotel, but when I’m in Nagoya again, this is definitely the Hotel I want to stay at!

This was my first stay. The Hotel is adjacent to the station, making it convenient for sightseeing, and since my friend who traveled with me smokes, they were grateful to find a smoking Room, which is rare these days. The service was excellent, and from our Room on the 24th floor the night view was beautiful. We were also able to watch the sunrise and enjoy a quiet, dreamlike scene. The Room was thoroughly cleaned and well stocked with amenities. Coffee, tea, and sugar were provided, and while the drinks in the refrigerator are paid items, there was a wide selection. There is also a convenience store nearby, but we were able to relax comfortably in the Room without any hesitation. The breakfast was carefully prepared with thoughtful touches; including local dishes, it ranks among the best Hotels I have stayed at so far. Elevator security also felt reassuring, as the key card only worked for our Accommodation floor. I would definitely like to stay again.

- I stayed here on a business trip from Tokyo to Nagoya. - I also borrowed a few amenities (a smartphone cable and nail clippers), and the staff were kind and welcoming with warm smiles. - The breakfast buffet offered a wide variety of delicious options, and the energetic service from the staff was impressive. - The double Room was comfortable, and I was able to use the large public bath (a bit small) almost privately. - The only downside was that the elevator was crowded in the morning, and some guests couldn’t get on, so I recommend allowing extra time when leaving. Thank you very much for your hospitality. I’ll be back, and I’ve already recommended it to my colleagues!

I’ve stayed at capsule Hotels before, but this capsule Hotel was excellent. The amenities were well stocked, and the lounge offered meals and drinks—plus free alcohol at night, which was a pleasant surprise. Everything was clean, and it’s rare to find a capsule Hotel like this. I’d love to stay again if I have the chance.

Everyone was wonderful and greeted us with warm smiles, which made us feel at ease.

The front desk staff were very kind and helpful. Since we had lunch, we were allowed to use the Room until 11:30, which was a great help. The lunch was also very delicious. If I have a chance to come to Nagoya again, I would like to stay here again. If I had one request about the Room, I think it would be better if the wash area had a door. This time we stayed as a parent and child, and it felt a bit uncomfortable without one. Overall, it was an excellent Hotel. Thank you very much.

We stayed for a Multiple Night Stay of 3 nights! The Room was clean, with a separate bath and toilet, and the view from the window was amazing—morning sunlight streamed in, and the night view was beautiful. Breakfast was excellent; everything was delicious, and we were able to relax and enjoy a wonderful morning. After checkout, I realized I had left something behind in the Room and contacted them. Everyone was kind, and they carefully mailed it to me later. Thank you!

This was my second stay, following my visit in June, and I was even more satisfied than last time—it feels worth coming to Nagoya just for this Accommodation. The Room’s ambiance and the staff’s calm professionalism truly embody the hospitality of a top-tier Hotel. Next time as well, I’d like to come to Nagoya just for this place.

I had wanted to stay at a Hotel with an Onsen, so I was satisfied this time. The gentle hot water and the delicious breakfast were great. However, the front desk staff felt rather unfriendly.

The Hilton Group always feels reassuring—casual, yet just right, and never a disappointment. The lounge is also excellent. Thank you as always.

This was our second stay, and we had a very comfortable time. We would love to stay again next time.

The staff were very attentive, and the Facility, Hotel, and Room were all clean and extremely comfortable.

I stayed here on a business trip. It was very helpful to be able to use the lounge and get some work done even before check-in. I was also happy that welcome drinks are always available, as some Hotels close this service before check-in hours. There was a wide selection of decaffeinated tea bags, which I appreciated. The bathroom felt spacious for the size of the Room. Amenities were kept to the essentials with no waste. There were no charging cables in the Room, but there is a great selection of items available to borrow, and it was convenient to pick them up at the front desk. Every staff member was pleasant and professional, making my stay very comfortable. Breakfast was also well stocked considering it is complimentary. Thank you very much.

It was a last-minute stay. The Facility was more than sufficient for relaxing alone. The TV was large and easy to watch. There were plenty of power outlets as well. Since I used the public bath, I felt the Room could have had one more towel. The large public bath had spacious washing areas and even an open-air bath, so I could unwind. My only minor concern was that the shower water pressure was a bit weak. Breakfast was simple.

This was my first stay, and because it was close to the subway station and located in a business district, it was quiet at night and I felt safe. There was also a convenience store nearby, which was very convenient. I made Reservations for two Rooms, and I appreciated that you arranged them directly across from each other. For breakfast, there were Nagoya specialties such as miso kushi-katsu and kishimen noodles, so I could enjoy local cuisine. I would like to stay here again when I visit Nagoya.