Stesen Kizugawadai × Penginapan dengan hidangan sauna yang lazatPenilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun

We had been looking forward to our stay even before arriving. We stayed in a Room with a slide, and the kids were thrilled (an early elementary schooler and a 3-year-old). The Facility offerings were also excellent, so we had no trouble at all even with children (including a space where kids can play). They also organized a festival event inside the Hotel during our visit, and we joined that as well. All the staff were kind, and we felt their hospitality everywhere. The view from the rooftop terrace was wonderful (morning is recommended). During dinner, there was live music, and they included songs that children would enjoy, so it never got boring. Highly recommended for families with children. Of course, I think it would be a very satisfying stay for adults only as well. We will definitely return. Thank you very much for everything.

Even though I arrived much later than the check-in time, the staff kindly accommodated me. I also enjoyed the wide variety of baths! Just one thing: many guests were barefoot inside the building, which I understand since it’s an Onsen, but if possible, it would be nice to have Japanese-style indoor footwear available (the disposable slippers in the Room were a bit small and hard to walk in), so those who want to wear them would have that option. Sorry for such a luxury request. I’m grateful to the kind front desk staff and to everyone on the team.