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We stayed on the last day of Silver Week with my son. It was a stay to celebrate him, and when we entered the Room, we found a thoughtful gesture from the Hotel, which truly moved him. Every member of the Hotel staff greeted us with warm smiles and professional service, and we could feel the tradition of this long-established Hotel that represents our country. The view from the Room was also wonderful—Osaka Castle spread out right before us—and simply staying there felt like an extraordinary escape. On our way home, my son seemed to have really fallen in love with New Otani as well. We sincerely appreciate the service and stay that exceeded the price. Thank you very much.

I was able to enjoy a relaxing time with the welcome café, the luxury room, and the Onsen sauna. It has great access to both Kyobashi and Osaka Castle—I didn’t realize it was this convenient, so I’ll be using it often from now on. Thank you very much.

This was my third stay. Compared to before, the hospitality around the front desk had improved even more. Thank you for your thoughtful care. This time, I tried lunch at the 1F restaurant “P72” for the first time, and I was very satisfied with the comfortable atmosphere and service, as well as the beautifully presented and delicious dishes. Breakfast was outstanding as always. I was able to relax and fully enjoy my time in my Room. I look forward to visiting again.

I stayed one summer night at Hotel Awina Osaka. For dinner, I bought my favorite ingredients at a great price in the basement food floor of the Kintetsu Uehommachi Department Store right before closing, and ate them in my Room. I was very satisfied. The large public bath on the 5th floor was crowded with about three families with small children, but the pleasantly warm water was nice. The bed was comfortably firm. What I especially liked was breakfast. I made a Reservation in advance. The selection was plentiful and everything tasted great. Breakfast started at 7:00, and I selfishly wished it could start a little earlier—but I know preparing it must be a lot of work. Thank you for a wonderful time.

As I don’t have much experience with breakfast buffets, I had several questions for the staff, and everyone was very kind and helpful. I also couldn’t connect my phone to the Wi‑Fi, but they actually helped me set it up and got it connected. The building is old, so the facilities are not perfect, but the staff are truly top‑class. I had a very comfortable stay. Thank you very much.

This is my second stay. The staff, the cleanliness throughout the property, the bath, and the Room were all very comfortable. I also love the atmosphere—it really feels like Nagata, or Osaka. The location near the station and the excellent access are perfect! I will definitely stay again!

We stayed here for our family trip during summer vacation. The room was spacious, and the kids were happy with it. Breakfast was delicious, and I highly recommend it. It was even better because it’s close to the station.

Everything was well provided, which was very helpful. The room was clean, the bathroom was easy to use, and it was comfortable. There was also a coin laundry and an ice machine with disposable paper cups. A phone charger was available as well. It was very convenient. The amenities such as the bed and TV were also comfortable. Several Hotel staff members were kind and helpful, and I would like to stay again.

I stayed here for the first time because it’s within walking distance of Osaka-jō Hall, and it was also convenient that it’s within walking distance from Morinomiya Station and there is a shuttle bus between the station and the Hotel. This time I had a city-view Room, but next time I’d like to make a Reservation for a castle-view Room. It was also nice to be able to walk through Osaka Castle Park on the way to Osaka-jō Hall. At night, though, there were few people around, which felt a bit unsettling.

The Accommodation was very reasonably priced, and I was able to rest in a quiet environment at night. It is also close to the station, and there are restaurants and convenience stores nearby, which I found convenient. I would definitely like to stay again.

The Room was very spacious, and it was conveniently located near the station.

I stayed here previously for a concert at Osaka-jo Hall, and this time for a business trip. It was convenient to have a convenience store without even leaving the hotel. With great access, reasonable rates, and clean rooms, I would like to stay again. Thank you very much.

The Hotel is very clean, and the Room is comfortable. A welcome drink is available, and it exceeded expectations for the price. The only downside is that it's a bit of a walk from the station. However, passing through the famous shopping street makes it manageable even in bad weather. The station layout was confusing, and navigating with my smartphone was challenging at first. If you're heading to the Hotel late at night for the first time, it might be tricky. Now that I know my way around and enjoyed exploring the unique shopping street, I would love to stay here again!

I think this building was renovated from a former studio apartment into a Hotel. The Room is spacious for the price. The bath is small, but the toilet is separate. Next time I stay in Tsuruhashi, I’d like to use it again.

I stayed here again. I often travel to the Tennoji and Umeda areas for work, so it’s really convenient to get there directly by subway or on the Osaka Loop Line! I also explored the neighborhood, and the quiet residential area and historic streetscape were exactly what I was looking for—it reminded me what a great location this is. I heard at the front desk that bicycles are available to borrow, so next time I’d like to expand my range a bit more!

I have stayed here several times and I really like it.

I stayed here with my small child for an exam. It was my first time using a private accommodation, but the Room was very spacious and clean, with a kitchen that made it suitable for long-term stays. The neighborhood was quiet, parking nearby cost 500 yen for 24 hours, and we enjoyed a free breakfast at a café with the morning ticket. The stylish sandwich plate they served was delicious. There were supermarkets and drugstores just a few minutes away. Above all, the Room was more spacious than a Business Hotel, allowing us to relax comfortably! I would love to stay here again if I have another opportunity!

I stayed here after watching a video introduced by a YouTuber. Since it was during the Expo period and prices in the city center had surged, I chose this Accommodation a little farther out. The staff were kind and taught me various things about the town. It was a No Meals Included Plan, but I paid to visit Ebisu-yu. As someone who loves public baths, Ebisu-yu had Showa-era pop songs playing and the atmosphere was fantastic! I grabbed breakfast at a convenience store. In the Room I stayed in, the shower was shared with other guests. There is a women’s shower on the second floor, and while it can be locked from inside, if no one is using it, honestly anyone could enter. That made me feel a bit uneasy about security. The toilet area in the Room has a sink and mirror, but because the walls are dark and the lighting is like a spotlight, it wasn’t suitable for doing makeup. The price is reasonable, so I think these issues are within an acceptable range. If I stay again next time, I’d like to book an entire building rental.

I stayed for three nights to visit the Expo. It was mid-September, and I paid just under 7,000 yen per night. The Hotel is close to the station, has a large public bath, and the breakfast was quite delicious. Although it is far from the city center, it is a highly valuable Hotel depending on your purpose, and I would like to stay again. Honestly, the women's public bath is small with only four washing stations, but I had it all to myself during my stay.

I stayed for one night. It is a family-run accommodation with a warm and cozy atmosphere. The room was 4.5 tatami mats in size, which was sufficient for a solo traveler. The bathroom was well-equipped with amenities, including an exfoliating towel, which was a thoughtful touch. It’s a relaxing and comfortable place that I highly recommend.