Stesen Hà Nội × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun

We stayed here with our family of four during our trip to Kyoto and Osaka. Since we booked the Family Suite, we received services such as welcome drinks, and they even celebrated our child’s birthday for us—thank you very much. The Room was more than spacious enough, the amenities were well stocked, and the outstanding location with Osaka Castle towering right in front of us made us extremely satisfied. Breakfast was also high quality across the board and delicious. We are also grateful for the wonderful hospitality from everyone at the Hotel. Thanks to you, it became a truly memorable family trip. Thank you again.

This is my second stay. The staff, the cleanliness throughout the property, the bath, and the Room were all very comfortable. I also love the atmosphere—it really feels like Nagata, or Osaka. The location near the station and the excellent access are perfect! I will definitely stay again!

I stayed one summer night at Hotel Awina Osaka. For dinner, I bought my favorite ingredients at a great price in the basement food floor of the Kintetsu Uehommachi Department Store right before closing, and ate them in my Room. I was very satisfied. The large public bath on the 5th floor was crowded with about three families with small children, but the pleasantly warm water was nice. The bed was comfortably firm. What I especially liked was breakfast. I made a Reservation in advance. The selection was plentiful and everything tasted great. Breakfast started at 7:00, and I selfishly wished it could start a little earlier—but I know preparing it must be a lot of work. Thank you for a wonderful time.

Everything was well provided, which was very helpful. The room was clean, the bathroom was easy to use, and it was comfortable. There was also a coin laundry and an ice machine with disposable paper cups. A phone charger was available as well. It was very convenient. The amenities such as the bed and TV were also comfortable. Several Hotel staff members were kind and helpful, and I would like to stay again.

Our family of four stayed in two Rooms. It was very close to Osaka-jō Hall, making it perfect for attending a concert. The next morning, the bath and sauna were also wonderful after running on the course around the hall. Above all, we are grateful for your help with a lost item. Even though I came back after noticing it, it was hard to find and I think I caused you a lot of time and trouble, but you responded so kindly—and I will never forget your smile when you told me it had been found. To all the staff, thank you very much for taking such good care of us. We would definitely like to stay again when we visit Osaka.

Thank you for your kind and attentive service, which made our stay comfortable from check-in to check-out. We look forward to staying with you again.

This was my first stay, and the Hotel was very clean and well maintained. The staff were also kind. I truly appreciate how they accommodated our last-minute changes. Some hotels have a distinctive odor, but I didn’t notice any unpleasant smell here. I would like to stay again.

Although I live in Osaka, I stayed at Patina Osaka, which is very close to my home. Above all, the hospitality was outstanding in every aspect from check-in to check-out, and even though it was a short one-night stay, it was an extremely satisfying Hotel stay. The meals (in-room dining) and breakfast were both delicious—I was impressed the entire time. The turndown service was also meticulous, with everything kept spotless; the service was truly attentive, making it the most comfortable Hotel I have ever stayed at. It is also very pet-first, so my family and I could relax with complete peace of mind. I will definitely be back again. My heartfelt thanks to all the hoteliers at Patina Osaka. Thank you so much!

I stayed here for the first time because it’s within walking distance of Osaka-jō Hall, and it was also convenient that it’s within walking distance from Morinomiya Station and there is a shuttle bus between the station and the Hotel. This time I had a city-view Room, but next time I’d like to make a Reservation for a castle-view Room. It was also nice to be able to walk through Osaka Castle Park on the way to Osaka-jō Hall. At night, though, there were few people around, which felt a bit unsettling.

I had errands in Uehommachi and debated staying at the Marriott in Tennoji, but choosing this place was the right call. It felt different from what I expected, and I was more than satisfied! The bed was very clean. The bathroom and toilet felt a bit dated, but nothing that bothered me. The amenities covered everything I needed, and if you need anything extra, there’s a FamilyMart nearby as well as Kintetsu Department Store.

The Hotel is very clean, and the Room is comfortable. A welcome drink is available, and it exceeded expectations for the price. The only downside is that it's a bit of a walk from the station. However, passing through the famous shopping street makes it manageable even in bad weather. The station layout was confusing, and navigating with my smartphone was challenging at first. If you're heading to the Hotel late at night for the first time, it might be tricky. Now that I know my way around and enjoyed exploring the unique shopping street, I would love to stay here again!

I was a bit worried since it’s basically unmanned, but the email communication was courteous and thorough. The Room was clean and spacious, and the bathtub and shower were separate, so I could relax and enjoy a long bath. I think there were other guests based on the number of shoes at the entrance, but it was surprisingly quiet. There are slippers (sandals) to get from the entrance to the Room, but if you’re concerned about hygiene, you might want to bring disposable slippers. Thank you for your hospitality. I’d like to stay again.

The Accommodation was very reasonably priced, and I was able to rest in a quiet environment at night. It is also close to the station, and there are restaurants and convenience stores nearby, which I found convenient. I would definitely like to stay again.

I stayed here after watching a baseball game at Kyocera Dome. I got a bit lost on the way from Tsuruhashi Station, passing through an area that felt like a market. The Room was very clean, and the shower water pressure was excellent—very comfortable. Considering the Accommodation Fee and how close it is to the nearest station, I think it’s a perfect Hotel with nothing to complain about. I slept very well. Thank you very much.

I think this building was renovated from a former studio apartment into a Hotel. The Room is spacious for the price. The bath is small, but the toilet is separate. Next time I stay in Tsuruhashi, I’d like to use it again.

I stayed here after the Expo. Although it is a traditional Japanese house, the renovation was excellent, and all electrical appliances were new and user-friendly. Coffee, tea, black tea, soda, alcohol, and water were provided. The bathroom was spacious and renovated as well; soaking in it relieved my fatigue. Although it was mentioned that pajamas were not provided, they were available. Despite how challenging cleaning must be for such a place, it was impeccably clean. Thank you for answering my questions so kindly. It is also close to Koreatown. I would love to stay here again!

This was my first time staying at a Hotel without on-site staff, and when I called because I was confused about a few things, you were extremely kind and helpful despite my misunderstanding. Thank you very much.

I stayed here after watching a video introduced by a YouTuber. Since it was during the Expo period and prices in the city center had surged, I chose this Accommodation a little farther out. The staff were kind and taught me various things about the town. It was a No Meals Included Plan, but I paid to visit Ebisu-yu. As someone who loves public baths, Ebisu-yu had Showa-era pop songs playing and the atmosphere was fantastic! I grabbed breakfast at a convenience store. In the Room I stayed in, the shower was shared with other guests. There is a women’s shower on the second floor, and while it can be locked from inside, if no one is using it, honestly anyone could enter. That made me feel a bit uneasy about security. The toilet area in the Room has a sink and mirror, but because the walls are dark and the lighting is like a spotlight, it wasn’t suitable for doing makeup. The price is reasonable, so I think these issues are within an acceptable range. If I stay again next time, I’d like to book an entire building rental.

The owner was Chinese and very friendly. The main door had an auto-lock system, allowing free access at any time, which was very convenient. We stayed as a family of three and had a comfortable and relaxed stay. Towels were provided, but they were more like household towels, so if you're particular about that, it might be better to bring your own—I brought mine. During the cold winter season, the bedding felt thin and I initially had trouble sleeping, but raising the heating temperature made it much more comfortable. The accommodation is conveniently located near a station.

I chose this place because it was inexpensive and had good Reviews, so I booked it with some doubts. I was a bit surprised by the exterior and the layout on the way to the Room. However, the Room was clean, flat, and easy to use! I did wish there were a small table for meals, but it was manageable. The listing said there were no amenities, but there were toothbrushes, towels, a hair dryer, an electric kettle, instant coffee, and even tea—so I was pleasantly surprised. Since I brought my own thinking they wouldn’t be provided, you may want to update that information. The futon and pillow were very comfortable for me, and I slept soundly. It’s also close to both the station and Koreatown, in a quiet area, so I’d like to stay again.