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The hotel is comfortably pleasant and clean, so you can stay without any inconvenience. The breakfast is delicious, and the staff are wonderful. If you’re coming from another prefecture to visit Suminoe Boat Race Track, it’s an ideal choice. There are many great places to eat nearby, and it also has easy access to the subway, making it a very convenient hotel to use.

My mother in her 70s stayed here the night before visiting relatives. This was her third stay. There are many Hotels in Tennoji, so I suggested we try a different Hotel for a change, but she said, “Via Inn is the best! If there’s availability, I want to stay here!” The staff were friendly and welcoming, the Room was clean, breakfast was delicious, and it’s just a short walk to Tennoji Station. Security also felt solid, so I think it’s a Hotel where you can stay with peace of mind.

I stayed for a Multiple Night Stay. The staff were very helpful, and when I returned the next day, I was happy to find fresh towels hanging on the doorknob. The bathroom was small, but I had a comfortable stay. Thank you for your hospitality.

We truly enjoyed our stay at Hotel Trusty Osaka Abeno. The location is excellent—there are malls and department stores for shopping, and it’s convenient for getting to and from the airport as well as traveling to other areas. The breakfast was also very delicious. When we visit Osaka again, we would definitely like to stay at Hotel Trusty again.

Thank you for your continued support. Thank you as always for your thoughtful consideration regarding our room. Although we arrived more than an hour later than the check-in time we had originally informed you of, the warm greeting from the front desk—“Good evening. Welcome.”—made us feel glad we chose to book with you. Even though our stay was short, we were able to relax and enjoy our time. Thank you very much. Our next visit will be our last one this year, and we plan to stay with you in late November. We look forward to seeing you again.

Even before our stay, you emailed to let us know that the Room we had reserved would not have the view we requested, which left a very positive impression on us. After reading these Reviews, I was a little worried about how long check-in might take and about the Room’s smell, but there were no issues at all. That said, I felt the check-in process could be made a bit quicker. We were completely satisfied with everything—the view from the Room, the atmosphere, and how easy it was to use the bathroom area. Above all, every staff member was full of hospitality and truly wonderful. It made us feel reassured and happy. We also liked the Club Lounge’s pleasantly casual atmosphere—it wasn’t stiff or formal at all. We enjoyed drinks such as vodka freely. When we visit Osaka again, I’d like to make a Reservation for a Room with a north-facing view and stay here again.

With prices rising everywhere, we made a Reservation after seeing an unbelievably reasonable rate. Our group stayed for two nights on August 11 and 12. From the manager to the front desk and dining staff, everyone’s service was outstanding. When we called before our stay, they listened carefully and responded kindly. On the day of arrival, our match ended earlier than expected and we requested an early check-in; they graciously offered us a meeting room to use until housekeeping was finished. They also provided ice the next day, and accommodated our requests with genuine warmth—we truly appreciate it. As a group, we may have caused some inconvenience to other guests, but we sincerely hope to stay here again when we visit this area. Thank you very much! The Room may feel slightly small, but it has everything you need, including a refrigerator. A convenience store is less than a minute away.

I stayed here along the line for a concert in Takaishi City. The location was convenient, check-in was straightforward, and the room was spacious—overall a very comfortable stay. As a personal note… the bathtub felt a bit shallow. Also, my name was entered incorrectly at check-in, but the front desk staff were very pleasant, so it didn’t leave me with a bad impression. If I have the chance, I’d like to stay again and make use of the on-site Facilities as well.

I stayed here because I had a concert at Gorilla Hall Osaka. It was in a convenient location and easy to reach from the station without getting lost. The Hotel was clean overall, but there was one disappointing thing... The TV remote control was so dirty that I hesitated to touch it, and that was the only downside. The free massage chairs were perfect for relaxing my tired legs and lower back after the concert. I also appreciated the free breakfast. I will stay here again when there is another concert at Gorilla Hall Osaka. I rated my satisfaction as 4, hoping for improvement with the remote control. Thank you.

I’ve stayed here many times. The rates are affordable, the Hotel is clean, and I can fully enjoy Spa World for two days, so I’m always grateful! It would be even more appreciated if the parking fee were not limited to a 24-hour period, but instead set as a flat rate (e.g., 1,000 yen) from the check-in day through the end of the check-out day.

I stayed for two nights with my daughter with breakfast included. First of all, the Hotel was clean, and the staff had a great, welcoming atmosphere. The drink bar, one complimentary alcoholic welcome drink, and the fun service of making and eating takoyaki ochazuke yourself were also a nice touch. From the Room, Tsutenkaku looked absolutely beautiful, but the Room felt smaller than I expected—you can’t really open two suitcases. The shower water pressure was strong, and it was easy to adjust the temperature. Amenities: towels are exchanged upon request, and you can take as many loungewear sets and toothbrushes as you need from the lobby. There was also a hair iron in the Room, which was very helpful for women. It was also great to have a coin laundry on the first floor. Everything at the breakfast buffet was delicious; I just wish there had been kushikatsu on the second day’s menu. It was also very helpful that they could store our luggage both before check-in and after check-out. I would definitely stay here again when visiting Osaka.

A Plan with check-out until 1 PM at the same price was very helpful! I will consider using this again.

I stayed the night before a hospital appointment, and it was so close that I didn’t have to worry even if I overslept. The Hotel is simple, and the front desk is pleasantly straightforward without being overly friendly. However, the unit bath shower curtain smelled. Since it’s between two stations, there are few shops or convenience stores nearby, which is inconvenient, but the area is quiet, easy to walk around, and safe.

I stayed here for a concert trip. It was very reasonably priced, yet I had a private room, and the separate toilet and bath made it very comfortable. The receptionist was also very friendly and kindly explained everything in detail. I’d definitely like to stay here again!

The Facility is old, but there are no strange odors, vibrations, or noise. The air conditioner is Daikin, the 4-outlet power strip is convenient, the refrigerator switch is on the front, the table is spacious, and the lighting has a remote control. If you just need a place to sleep, it’s comfortable and problem-free. Breakfast was delicious and satisfying—excellent value for money. There were many side dishes, divided into small bowls for easy serving and good hygiene. The curry udon was spicy (not sweet and thick), which was a big plus. Everyday ingredients like vegetables, dressings, and drinks were thoughtfully combined, and everything tasted great.

It’s conveniently close to Sakaihigashi Station, and it has become my regular Accommodation.

The food and the staff’s service were excellent. The show was fun, too. I’d love to visit again! The Onsen was very relaxing as well. Thank you very much.

Everything was spotless. Even the remote control had been disinfected, which was excellent.

When I was having trouble using the check-in machine, a staff member kindly approached me and helped me check in smoothly. Since I was planning to leave early the next morning, I asked how to store my luggage at checkout, and they reassured me that they would be there in the morning as well, so I was able to check out very smoothly. The Room is compact and clean. Slippers and a robe are provided, so you can stay comfortably. There is no bathtub, but it’s recommended for those who just need a quick shower!

We stayed here for sightseeing in Osaka. As it is a new Hotel, it was very clean, well located, and conveniently close to the station. The Room was also well cleaned, and the staff were excellent. The price was reasonable, and we are considering making this our regular place to stay. We will use it again on our next trip to Osaka.