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The cleanliness of the Room was also impeccable. One minor inconvenience was that using the elevator felt slightly complicated due to security measures. However, when I first used it, staff members kindly explained everything step by step with great care—I truly appreciated thei

It feels incredibly safe and secure here. Thank you! To Mr./Ms. N and Mr./Ms. I at the restaurant—you both embody genuine hospitality with heartfelt service that makes the food taste even better! Thank you! A newly joined female staff member as of September also left a stro

I also used the round-trip limousine bus from Haneda Airport. The room came with two bottles of mineral water. The bath amenities were from an Italian brand with a scent similar to Bvlgari Pour Homme. This is a fantastic hotel that I would love to visit again in the future. Thank

The Hotel was clean with nothing to complain about. There are plenty of restaurants and convenience stores nearby, and it’s only 7 minutes to Airport Terminal 2—excellent access. I didn’t use it, but there is also a free shuttle bus from the Hotel to the airport. I’ll definitely

It is easy to find as you can walk through the underground shopping street from Kawasaki Station, avoiding the hustle and bustle of the city. The Room is not spacious, but since I used a double bed alone, I was able to rest comfortably. Breakfast is served at Excelsior in a menu

However, the desk was long enough to place various items on it; charging cables were already provided; and I liked that the shampoo and other toiletries were DHC products. For arranging business trips for colleagues at work, I thought this might be a good option next time as we

We traveled by car for family matters and were relieved to find a well-maintained parking lot. The room was well-equipped, and breakfast at Okage-an with a special set for guests was delightful. The desk with a chair and table set was also appreciated. The staff were kind and hel

Conveniently located with easy access to both Keikyu and JR (Tokyu) lines, surrounded by restaurants and convenience stores. The front desk and cleaning staff are very friendly, providing excellent service, and the guests also seemed to be of a good nature. Quiet and comfortable

The accommodation fee was affordable, which was very helpful. Additionally, the breakfast offered a wide variety of Japanese and Western dishes, including vegetables and side dishes, all of which were delicious. The staff were kind and attentive, making my stay highly satisfying.

Maybe it was because it happened to be during a sale, but I felt really lucky to stay in a quiet, spacious single room for 6,800 yen just a few minutes from Kamata Station. There are plenty of restaurants around the West Exit, and the bathtub was large for a Business Hotel. T

The only issue I noticed was that the toilet flush button didn’t work properly. Considering it’s in Kawasaki, both the Hotel itself and its access from the station exceeded my expectations—I’m very satisfied! I’d love to stay here again if I have any errands near Kawasaki. Th

The service was good, and the room size and bathroom size were quite satisfactory for a hotel in Tokyo. However, the refrigerator was not working well, and the drinks that were supposed to be chilled were not very cold. Also, the checkout was at 12 o'clock, which allowed for a le

The service was polite and attentive. The Room had a different atmosphere this time—brighter compared to the darker tone during my previous visit. I enjoyed reading comics while using the coin laundry. It was convenient to get a taxi to Kamata Station quickly. I would love to sta

The breakfast options are simple but enjoyable as you can eat leisurely in your Room. I appreciate having a washing machine in the Room and often choose Tokyu Stay for this reason; I would love to stay here again. The front desk staff were very kind and attentive—thank you!

I always use this place for an overnight stay before domestic trips. The cleanliness of the Room, its adequate size, and the large TV are all very satisfying. Additionally, it is conveniently located near JR Kamata and Keikyu Kamata for easy access to Haneda Airport the next day.

The Room was well cleaned, and daily housekeeping was done properly. The pajamas provided were comfortable and felt high quality. The coffee machine and ice were available at any time, and there were also matcha lattes and cocoa; I could add ice to make an iced latte. Coming back