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Although I had made reservations several times before, I never had the chance to stay until this visit. The Cerulean Lounge was a wonderful space with a refined Japanese atmosphere, and I loved the wide selection of individually wrapped sweets. I was also able to enjoy matcha at a relaxed pace and had a lovely time. I had breakfast at “Sakuragaoka.” Everything was delicious, especially the rice cooked in a traditional kiln and the grilled fish. Thank you as well for accommodating my allergies.

I stayed here with my beloved cat. They upgraded our Room, and we were able to spend our time in a spacious, spotless Room. They also provided a litter box, scratching post, bowls, and even Churu for my cat, so my little one could relax—making it a truly luxurious day. We’ll definitely visit again with my cat! Thank you very much for your hospitality.

I stayed at this Accommodation while attending an event. Taking the bus to Shibuya was surprisingly convenient and really helpful. The Room was clean and quiet, so I could relax and rest well. The Japanese set breakfast was excellent. The staff were also very pleasant and welcoming. I would definitely like to stay here again. It was drizzling, but the night view of the Tokyo Metropolitan Government Building was beautiful as well.

It was a quiet, relaxing, and stylish Accommodation. From the Setagaya-Daita ticket gate, the lush green path felt like arriving at a sightseeing spot you wouldn’t expect to find in the city center—it was wonderful. The late-night ochazuke and breakfast were both delicious, the Room was spotless, and I slept soundly—an amazing staycation. I worried the bath might be crowded if there were day-use guests, but it wasn’t at all; both at night and in the morning I had it all to myself, which was great. It was very clean as well. There is no cleansing oil or face wash in the bath area, so be sure to bring your own from your Room. I couldn’t make it to the tea lounge or bar because I was already full, but everything looked delicious. My child happened to be quiet so it was fine, but since this is a calm Accommodation, energetic kids might stand out. I didn’t see many families with children. Also, there are shoji screens in the Room, so if you have a child who might tear them you may feel on edge during your stay. At meals they provided a child’s chair and cutlery for us, which was extremely helpful. Going far for an Onsen can be tough, but here you can relax and enjoy an Onsen and great food with satisfaction comparable to an Onsen resort—right in central Tokyo—so I highly recommend it!

There was no noise from neighboring rooms, and I had a comfortable stay. The bed and pillows were very comfortable, and I slept well. The large TV was also a great feature, and I was glad I could watch YouTube. It would be even better if makeup remover were provided among the amenities.

The Room was clean, and we had no complaints. Thank you again for your hospitality.

As always, your wonderful hospitality made everything perfect this time as well. We will be back again, and we look forward to staying with you.

There were not many Japanese guests, and using the lounge was very comfortable. Thank you for accommodating our Room request as well—it made this a truly memorable trip and workation. We had cocktails on the first floor; everything was delicious and the atmosphere was great. In the lounge, we also saw some guests we don’t usually encounter… Some young overseas travelers had poor manners at times, but a kind word from a female staff member in the hall lifted my spirits. Because this stay was so wonderful, I made a Reservation for the Hyatt in Yokohama at the end of this month. I had avoided visiting before because I wanted to stay away from Shinjuku’s crowds, but thanks to its excellent location next to the Tokyo Metropolitan Government Building, it has a great atmosphere and is a lovely Hotel I would definitely like to visit again. Thank you very much.

I was able to relax and unwind at a very leisurely pace. It was a stay that truly made me think, “As expected of Hilton!” I rated the Facility 4 points because the Room doorstop is located in front of the suitcase storage area, so I bumped my foot and hurt it every time I took my luggage out, which is why I deducted a point.

I visit Tokyo once a month or every other month, and I stay at this hotel most of the time. Everything I need is provided, and all the staff are kind. I also appreciate being able to check in early.

We were upgraded and given a Room on the top floor. The Room was spacious with a double bed, and although we weren’t expecting much of a view, we could see high-rise buildings from the window, which created a nice atmosphere and made it easy to relax. About 90% of the guests were international, and the friendly, pleasant staff were also mostly from overseas. It felt like being in another country. Perhaps because our expectations were too high, breakfast didn’t quite meet them—while the bread was delicious, we wished there had been a few more Japanese-style options. Overall, it was great to enjoy an international vibe.

The staff were very polite and attentive.\nWhen I ran into a staff member in the elevator, they kept bowing until the doors closed after getting off!\nBreakfast offered a good variety and was delicious.\nI would like to stay here again.

Many foreign guests stay here. The self check-in and check-out system is very convenient with no waiting time. Staff promptly assisted when there was an issue with the machine operation.

Premium Room Twin Bed with Bathtub 6-minute walk from various Shibuya stations, including JR Shibuya Station (Hachiko Exit). Located across from Mega Don Quijote, the upper floors of the multi-purpose commercial facility "Dogenzaka-dori" house the Hotel. Follow the pathway inside and you'll find a sign for the Hotel. The room is compact but cleverly designed, offering enough space to open suitcases comfortably. There’s a niche by the entrance that perfectly fits two suitcases, making your stay efficient and spacious. From reception to elevators and room interiors, artistic decor creates a stylish atmosphere. The reception staff were kind and accommodating with luggage storage requests. The room features twin beds, a table set for two, a large-screen TV, an air purifier, soft waffle-textured pajamas and bathrobes, as well as ample amenities like cleansing products and lotion. The bathroom includes a spacious bathtub combined with a shower area—conveniently designed like your own home bathroom—perfect for relaxation. Additional thoughtful services include Wi-Fi, Bluetooth speakers, steamers, etc., ensuring comfort during your stay. Both toilet and sink areas are roomy—it’s hard to believe it’s only 25 square meters! Truly comfortable. With cafes, restaurants, and bars available within the Facility itself—you might wish you had more time to enjoy everything! Breakfast can be enjoyed at the restaurant buffet or through in-room dining for leisurely mornings; an American breakfast was around 2,500 yen. Even coffee cups are beautifully designed—with Hachiko illustrations on saucers adding charm. Fresh bread rolls along with salads and fruits were delicious! Conveniently located along Bunkamura Street near cafes/restaurants/convenience stores; elevator access requires key cards while peephole covers on doors ensure safety. Compact yet incredibly comfortable—a convenient Hotel perfect for any traveler!