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Although it looks like a traditional three-story wooden Ryokan, the staff’s hospitality was excellent, and the meals were outstanding in both quality and quantity—it felt more like being welcomed at a Hotel than staying at a Ryokan. The guest room was spacious, with beds in the

With a sofa bed available, we could also relax comfortably. The large public bath was very pleasant and spacious. The view from the open-air bath was particularly good, and soaking in the open-air bath while looking at the clear morning sky was exceptional. Dinner was a com

As many reviews mentioned, we were completely satisfied with the performance and taste of the food. We also enjoyed two private Onsen baths. However, when the hotel is fully booked, everyone seems to have the same idea about when to use the baths, so it was difficult to find an a

The facility, Room, and bath were all very clean. Above all, I was impressed by the staff's warm smiles and friendly service. The dinner we had been looking forward to exceeded our expectations in both presentation and taste. The timing of the serving was perfect as well. We wer

The Room was very comfortable, with a great selection of amenities, alcohol, and snacks. It may have been included as part of IKYU’s Diamond benefits souvenir set, but there were plenty of local sweets as well, which was very satisfying. I was also happy that the drinks—from beer

The Onsen, with free-flowing golden mineral water continuously pouring in, felt especially luxurious. I was told it comes directly from the hot spring source right next to the Hotel. I ended up soaking again and again—it was incredibly relaxing and simply the best!! The meals w

The in-room dinner was very delicious. The broth of the clam and mushroom hot pot was exquisite, and the gratin of pear was a wonderful meal. Thank you for the birthday message card with a beautifully hand-drawn picture and text. This was my second stay, and I will use it again.

Also, whenever we passed staff members in the corridors and elsewhere, they greeted us thoughtfully, and we were impressed by how many attentive staff there were. The meals exceeded our expectations in both taste and variety, and every dish was delicious. The dining venue also sh

I traveled solo as a woman and enjoyed both the Gold Bath and the Silver Bath, and the hospitality was wonderful. Everyone greeted me warmly, and the younger staff and international staff were kind, always smiling, which made me feel at ease. Dinner was delicious—the seafood,

Hotels and ryokans in Arima Onsen vary widely, but this accommodation offered both gold and silver onsen, beautifully clean guest rooms, and incredibly delicious meals, making for a highly satisfying stay. Breakfast included a variety of desserts, which made the children very h

This accommodation serves delicious meals! Everything was flavorful, likely because the dishes were served hot and the broth was excellent. We also enjoyed both gold and silver onsens, and perhaps due to good timing, we had them all to ourselves for a relaxing soak. The loc

Our group of four on a girls’ trip could stay together, and the Room was spacious. The air conditioning was already on when we entered the Room, which was perfect! We also enjoyed Kin-no-Yu while strolling around the Onsen town. The shops closed early so we had to hurry, but over

Although I was slightly concerned due to unclear reviews and parking inquiries beforehand, the customer service was excellent—polite and kind. They also promptly issued a proof of stay upon request, which was very helpful. Guests staying at Hataya can use the onsen at Kamioobo

The Room was spacious and comfortable even for a large group. It was in a perfect location for strolling, right in front of Yumotozaka and Kin no Yu, and the service was excellent—we were very satisfied. However, we felt there were not enough places to hang the amenity towels. Al

Both the private bath and the large public bath were very comfortable. However, in winter, the bathroom and changing area are cold, so I recommend using the bath in the room for washing, which is why I deducted one star. There is a 24-hour automatic drink machine (coffee, tea, va

The staff at the front desk were very accommodating during both check-in and check-out. The dinner, dessert, and breakfast were all excellent. The room was a beautiful Japanese-modern space. I would definitely like to stay here again next time. Thank you for everything!