Stesen Yokokawa (Wilayah Gunma) × Penginapan dengan Bufet Sarapan dan Makan MalamPenilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun

Our family of four stayed for two nights. From check-in onward, the Hotel staff were wonderfully welcoming, and we felt comfortable throughout our stay. What impressed us most was the outstanding hospitality of everyone on the team. Not only the person who assisted us at check-in, but also the staff during meals were consistently courteous and attentive. It never felt like formal or scripted service—just genuine care that made dining as a family truly enjoyable. The Onsen was also fantastic, and we were able to relax and unwind at a leisurely pace. Spending two nights together as a family made for a truly wonderful trip. There are many reasons to choose a Hotel—Facilities, location, and more—but what really makes you want to come back is the warmth of the people who work there. We were all very satisfied. When we visit Karuizawa again, we would love to stay here again. Thank you for such a lovely time.

The complimentary drinks in the lobby lounge, the Room, the Onsen, the parking service, and access to the shopping mall were all excellent.

I chose this hotel because my daughter and I wanted to enjoy lots of delicious food together. We were very satisfied with the shabu-shabu and sushi (there were three types). There was also a good selection of alcohol, including beer, sours, wine, and several kinds of sake. The view from the room was amazing, and the open-air bath had an incredible view as well—it felt wonderful. This is a hotel I would love to visit again.