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The Hotel rooms are impeccably clean, and the hospitality of the Japanese staff is outstanding. Their warm smiles make you feel truly welcomed. I felt very comfortable and safe during my stay. The male staff, in particular, were exceptional with their smiles and attentiveness.

Thank you very much for your hospitality on this occasion. There were no major issues, and I am grateful that I was able to enjoy a generally comfortable stay. I hesitated to write this in a Review, but as I have no other way to convey my message, please allow me to share a few requests for improvement here. I am usually assigned Room 820, but this time I was shown to Room 620 for the first time. A common issue in both rooms is that the air-conditioning temperature setting is limited to a minimum of 23°C. This may not be a problem in midsummer when outdoor temperatures are high, but at this time of year the nighttime temperature drops, and at 23°C the cooling does not work well enough; each time, it becomes uncomfortably warm and makes it difficult to sleep. I understand the intention of narrowing the selectable temperature range and adjusting output at the outdoor cooling tower unit in order to reduce utility costs; however, if that results in guests having to endure an uncomfortable room temperature, I feel that is problematic. If possible, I would appreciate it if guests could select down to around 21°C. For reference, at Sotetsu Fresa Inn Yokohama Station East Exit, cooling can be set down to 20°C. In addition, compared with before the renovation, removing the working desk space and also removing the two towel hooks that were on the wall to its left has been inconvenient—there is now nowhere suitable to hang used bath towels to dry. Even in a twin room, there should be other guests besides myself who work in their rooms; having only a small table in front of a small high sofa is inconvenient. Also, leaving two chairs sitting by themselves where the desk area used to be seems like wasted floor space—and even on the lighting switch it still says “desk.” For your reference, I have attached an image of bath towel hooks installed in the full changing area at Sotetsu Fresa Inn Yokohama Station East Exit. Regarding Facility items specific to Room 620: The screw on the right-side bracket of the face-towel hook by the sink is loose and wobbles; please tighten it. Also, as for wall-mounted TV set: it tilts downward by about 7 mm on its left side; if possible, I would appreciate it if you could correct this. I sincerely apologize for raising such detailed points like an overly picky guest; however, there are many excellent aspects otherwise. As I would like continue staying with you going forward as well، these comments are offered with hopes for further improvements in convenience. I would be grateful if you could consider them positively.

After enjoying Yoru no Yo, I relaxed in the Hotel's Onsen. The breakfast buffet included Japanese, Western, and Chinese dishes along with curry and live kitchen stations—I enjoyed it so much that I went back for seconds! Next time I'd love to visit during summer to enjoy the pool

I stayed at Yokohama Tokyu REI Hotel! This was my second time! All the staff responded quickly and courteously, and I was able to enjoy a truly pleasant stay. The Room was also very clean—carefully cleaned down to every corner—and absolutely perfect! There was an earthquake in th

The Hotel was very clean, and the breakfast was delicious. The amenity selection was surprisingly extensive, and my wife and children were very happy. I could also choose a pillow to suit my preference, and the provided pajamas were very soft on the skin, allowing me to get a hig

The staff's service was excellent. The breakfast set was particularly impressive, offering a choice of Japanese, Western, or Chinese styles. You could enjoy unlimited salad, bread, drinks, and desserts to your liking, and everything tasted delicious. Although I stayed for busines

I stayed here for a live show at Pia Arena MM. I wasn’t sure which Hotel to choose, but picking this Richmond Hotel was absolutely the right decision! Bashamichi Station is close by, so I reached my destination quickly on the Minatomirai Line. It was also a typhoon day, and I really appreciated not getting too wet in the rain. The room is very simple, but it was comfortable and there was no trouble finding space for my luggage. The mattress was excellent and I slept very well. The amenities were also great—toner, emulsion, face masks, etc.—and I liked the system of picking them up in the lobby. Just one thing: the shower curtain had a bit of an odor. Other than that, I was very satisfied! The shower water pressure was fantastic. Since it was for a live show, I planned to bring my own hair iron, but when I checked with the Hotel in advance they lent me one. It’s an iron that can do both straightening and curls with one unit—and it worked really well. The staff and front desk team were very kind, and I had a pleasant stay. I’d like to use this Accommodation again.

The staff were polite, kind, and pleasant, and I felt the level of hospitality was excellent. One point I noticed while staying in the Premium Twin Room: there was no towel bar on the wall in the washbasin area, so the only option was to hang towels on the bathroom door, which w

It was close to the station and the building was beautiful. The bath water was also very good. I was grateful to be able to use the bath on the floor near the bath. The location of the outlet next to the bed was hard to find, so it would be helpful if there was a mark somewhere. Day use was good, but I also wanted to stay overnight.

The Room felt very clean and featured calm tones with a Scandinavian-style yellow accent, making it easy to relax. The shower and hair dryer were the latest ReFa models. I stayed alone, but the bed was spacious and the pillows were fluffy, so I slept very well. Because the bed is

We stayed the night before a memorial service in Kamakura. The Hotel is conveniently located near the station, and we also enjoyed exploring around Ofuna Station. The Hotel was clean, the staff greeted us warmly, and they kindly assisted us with the check-in and check-out machines. The amenity bar offered a wide variety of bath salts, which was fun to choose from, and there were many thoughtful touches throughout. Breakfast was delicious as well. We were just talking as a family about staying at Mets again the next time we come for a memorial service.

The atmosphere throughout the property was wonderful, and the Room was very clean. The loungewear and Room slippers were also cute, and on top of that, it was close to both Chinatown and the station—so I was very satisfied!! The staff were also very courteous!! One concern was that the air in the Room felt a bit thin, but I couldn’t open the window even though I wanted to. I ended up leaving the door open when no one was passing by. I was happy there was a mist sauna available, but I was told to bring towels from the Room. Since I had already used the shower in my Room, I brought a towel that was only half-dry. After using it for a shower following the mist sauna, I returned to my Room and washed my hair again because I had sweated, so I ended up using an even wetter towel. I would appreciate it if fresh towels could be provided. Next time, I’d like to purchase those Room slippers! Thank you!

For the first night, I used a special benefit for my 100th visit at the Dragon Point of Rose Hotel, enjoying a complimentary hotel stay. For the second night, I booked through IKYU.com. Both nights, my room was upgraded to one with a great view of Chinatown. From the room,

It was comfortable. The accommodation was clean and well-maintained. Wi-Fi connection was provided, which was great. I stayed in a single room, but there were two towels provided, so I didn’t have to carry a wet towel when using the large public bath at night or in the morning,

The half-board dinner was delicious, featuring plenty of fresh vegetables—perfect for us—and there was a great variety of desserts, which felt like an excellent value. For breakfast, there were also whitebait with grated daikon and grated yam, so even though we kept saying it was

Compared with any other buffet, I don’t think there’s anything better. Everything tastes great, especially the Japanese dishes. The coffee is also delicious—I end up having about three cups. This time we stayed on the 20th floor and were very satisfied! We’ll be back again in J

Breakfast was also absolutely delicious. The freshly made omelet... so tasty! The gym was spacious and easy to work out in as well. It truly was an amazing and exceptional Hotel experience. Thanks to this stay, I had such a fun and wonderful trip filled with gratitude...

The location, the Hotel front desk, the Room, and the breakfast were all excellent. When I stay in Ofuna again, I would definitely like to stay here. Thank you very much.

The bath salts were a nice touch. The Room was clean, and having a sofa between the beds provided just the right amount of distance when sleeping. I also enjoyed being able to take my time with breakfast, which was very satisfying. The staff were efficient yet quiet in thei

Everything was delicious and I was very satisfied. [Welcome drink] The drink service in the lobby was available 24 hours a day as well, which I really appreciated. [Room] The Room was a twin with two single beds and not very spacious, but it was clean and well kept. Every