Stesen Shin-Sugita × Penginapan Dengan Tempat Letak Kereta Bawah TanahPenilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun

I was able to step away from my busy daily routine and enjoy a calm, high-quality 3-day, 2-night stay. The front desk staff’s polished service was truly pleasant, and I felt reassured from the moment I arrived. The Room was kept beautifully clean and well arranged, and I could sense thoughtful attention to detail throughout. I believe this is an appealing Accommodation, perfect for adults who want to relax quietly in Kamakura. Also, the email replies to my inquiries (before my stay) were very prompt, which was extremely helpful.

Thank you very much for your hospitality. The staff’s polished service was outstanding, and the room felt extremely clean. The size, amenities, and in-room facilities were all very satisfying. In particular, the room with a balcony this time had a wonderful view and was perfect. The Bay Club Lounge is on a completely different level from lounges at other hotels, and we were able to spend an elegant, relaxing time there. The cocktails, mocktails, and food are always truly delicious and make us feel happy. We sincerely hope these wonderful services will continue unchanged in the future... Thank you again for your warm hospitality.

With a typhoon forecast to hit directly, we decided on the Sheraton right away. Thanks to that, we stayed dry and could respond based on the latest information, which gave us peace of mind. We were upgraded to a Room and had a very relaxing stay. Breakfast was all delicious with locally sourced ingredients—especially the freshly made rice balls, which were outstanding.

As I did last year, I stayed one night at the Rose Hotel while tidying up my parents’ home. After finishing, I checked in at 3:00 PM. This time again, I was upgraded and stayed in a Room on the 9th floor. I was able to take a relaxing walk around Chinatown and Yamashita Park and do some sightseeing as well—it was incredibly comfortable. The in-Room coffee, made with portion pods, was delicious. Breakfast was a bit busy, but there were no long lines. The food was easy to pick up, and everything I tried tasted great—especially the shumai dumplings and rice porridge. I’d love to stay again.

From check-in to check-out, time passed quietly, and the one-night, two-day stay flew by. The Harbor Kitchen staff remembered me, and I was happy to be shown right away to my usual favorite table at reception.

I stayed here after a live event. It was my first time staying at an APA Hotel, and I was more satisfied than I expected! The check-in guidance was outstanding—far better than any other Hotel—so it deserves more than five stars. The Room was very clean, and the services were clearly explained as well; it really felt guest-first. Check-out was also super easy—I just returned the key and could leave right away. I will definitely stay at an APA Hotel again next time!!!! Thank you very much!!

I stayed here with my elderly mother. We used a universal Room, and it was very easy for her to use, so she seemed to enjoy staying overnight for the first time in a while. It was our first time using a universal Room, but we would be happy to stay again if we can book this Room. Thank you very much for your thoughtful support.

I stayed here once quite a while ago and loved the location, so I booked again for a concert at K-Arena after not visiting for some time. As other Reviews mention, the building is old, but the Room was kept very clean. Above all, every staff member was kind and courteous—I was truly impressed. Even while simply doing their everyday work, each person’s words felt genuinely warm. Despite it being my first stay in a long time, they upgraded my Room, and I was able to enjoy a luxurious night in a twin Room. After the concert, I just picked up some food and relaxed at the Hotel for as long as I could. The expressway is right next door, but the soundproofing is excellent and I wasn’t bothered by outside noise. The rain made things difficult, but since you can get around through underground passages, I barely got wet. It was my first time back in Yokohama in a while, and it was truly comfortable. If I have another chance to visit Yokohama, I would definitely stay here again. Thank you very much!

Despite being in a prime location right in the heart of Minato Mirai, we were able to stay at the very affordable rate of 33,148 yen for 2 guests for 2 nights with breakfast included. We were given a Room with a wonderful view, and since it was our honeymoon, it became a great memory. Thank you very much.

I honestly wondered if this price could really be right, but since it was through IKYU, I decided to go ahead and make a Reservation as part of the experience. We stayed here on the way back from an Odawara trip, and the next day we went on a shopping tour from Yokohama to Futako-Tamagawa. There were many foreign guests at the Hotel front desk, but the Room was comfortable. It was my birthday, so we toasted at a nearby no-frills yakitori place that opens early. As a couple, we were very satisfied with this Hotel. Thank you very much. We’d love to stay again.

The staff provided clear explanations and guidance, and the view from the Room was beautiful. It was still warm even with the heater turned off, so bringing a short-sleeve shirt to sleep in was the right choice!! Since it was affordable, I wasn’t expecting much for breakfast, but there was a wide variety and we ate a lot with our child! Being able to relax and eat while watching the monorail made it the best morning.