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I’d only ever walked past thinking, “A stylish new Hotel has opened,” but when I happened to check IKYU and found a great deal, I made a spur-of-the-moment Reservation. I was surprised by how spacious the Room was—separate toilet, of course, plus a full bathroom, tasteful amenities and vanity area, and even a Nespresso machine. The open rooftop space was also beyond what I’d imagined. I was truly impressed by everything. I’ll definitely stay again. It also made me want to try the breakfast and afternoon tea! Thank you very much!!

I stayed with you during Golden Week, and I had been hoping to bring my mother next time. She was truly delighted as well. This time, thanks to IKYU’s Diamond benefits, we were able to spend an even more elegant and relaxing time. By chance, we stayed in the same Room as last time, and the Room number matched my eldest son’s birthday, which felt like a wonderful connection. We were also warmly welcomed back with “Welcome home,” which deeply moved us. Your wonderful Hotel and the hospitality of your staff always impress us. Everyone is friendly and easy to talk to with a smile, making our stay truly comfortable. I would love to visit again soon. Thank you very much.

This was my first time staying here. From check-in, I was welcomed with a wonderful smile, which raised my expectations. The Room was a twin—spotlessly clean! Perfect for relaxing in a spacious setting on my own. The amenities were great, including cleansing oil that women will appreciate. The shampoo also had a lovely scent. I was able to borrow an air purifier and a hair iron for free! The lounge chair was extremely comfortable as well. Since this stay was for enjoying some solo time, I ordered room service at night: a delicious burger and the dessert of the day. I don’t like truffle fries, so I asked to switch to regular fries, and they happily accommodated my request—I really appreciated it. I definitely want to stay again. Next time, I plan to book with breakfast included. Even during the busy checkout period, everything was handled smoothly and efficiently! If there’s one thing I could ask for, it would be an even better experience if there were a late check-out Plan!

This was my first stay for a live concert at Pia Arena. Since it’s right across the street, I could return immediately after the show, which was great. The bathroom had a separate washing area, breakfast was delicious, and even though it was raining I could still enjoy the view (it would have been perfect on a clear day). The staff were also excellent, so this has become a Hotel I’d like to stay at again. I’ll definitely come back even when there isn’t a concert. Thank you for your hospitality.

It was my first time staying here, and it was convenient because I didn’t get wet in the rain. The Room was spacious, and the coffee in the lobby was delicious. I’d like to stay here again.

I have stayed here many times. This time, it was a Room with three beds. It would have been perfect if there had been a small folding table. There were plenty of amenities, and the welcome drink and breakfast were both very good. I would like to stay again.

I stayed here for a live show at Pia Arena MM. I wasn’t sure which Hotel to choose, but picking this Richmond Hotel was absolutely the right decision! Bashamichi Station is close by, so I reached my destination quickly on the Minatomirai Line. It was also a typhoon day, and I really appreciated not getting too wet in the rain. The room is very simple, but it was comfortable and there was no trouble finding space for my luggage. The mattress was excellent and I slept very well. The amenities were also great—toner, emulsion, face masks, etc.—and I liked the system of picking them up in the lobby. Just one thing: the shower curtain had a bit of an odor. Other than that, I was very satisfied! The shower water pressure was fantastic. Since it was for a live show, I planned to bring my own hair iron, but when I checked with the Hotel in advance they lent me one. It’s an iron that can do both straightening and curls with one unit—and it worked really well. The staff and front desk team were very kind, and I had a pleasant stay. I’d like to use this Accommodation again.

It was close to the station and the building was beautiful. The bath water was also very good. I was grateful to be able to use the bath on the floor near the bath. The location of the outlet next to the bed was hard to find, so it would be helpful if there was a mark somewhere. Day use was good, but I also wanted to stay overnight.

The Room felt very clean and featured calm tones with a Scandinavian-style yellow accent, making it easy to truly relax. The shower and hair dryer were the latest ReFa models. I stayed alone, but the bed was spacious and the pillows were fluffy—I slept soundly. Because the bed takes up much of the space, there’s little room beyond a table and mini sofa, so opening a large suitcase was only really possible near the entrance door, which was a bit challenging—but overall I was very satisfied. The elevator only operates when you hold up your key card, which also felt reassuring from a security standpoint.

As I did last year, I stayed one night at the Rose Hotel while tidying up my parents’ home. After finishing, I checked in at 3:00 PM. This time again, I was upgraded and stayed in a Room on the 9th floor. I was able to take a relaxing walk around Chinatown and Yamashita Park and do some sightseeing as well—it was incredibly comfortable. The in-Room coffee, made with portion pods, was delicious. Breakfast was a bit busy, but there were no long lines. The food was easy to pick up, and everything I tried tasted great—especially the shumai dumplings and rice porridge. I’d love to stay again.

There is a supermarket and other shops within the Facility, which is very convenient. We stayed here because it was easy to access for sightseeing in Yokohama. If you enjoy walking around, Chinatown and Yamashita Park are within walking distance, and Noge is also close by. The night view was even better than in the photos and never got old. The soundproofing was excellent, and we could hardly hear any noise from outside.

The Room was clean, and above all, it had excellent access from the subway. I’d like to stay here again.

At the front desk, the staff kindly guided me through the procedures as I was unfamiliar with them. There was a complimentary coffee area and a reading corner behind the reception, and it felt like regular guests were enjoying a relaxed time. I also had breakfast; as someone who likes Japanese food, I was very satisfied with the buffet-style meal. The Hotel was also conveniently located near Kannai Station and very easy to use. Thank you for your hospitality.

The 6-tatami Japanese-style room was on the second floor, and both the bath and the breakfast venue were very convenient. The air conditioning was just right, and I slept well.

I stayed on the night of a live show and used the plan with No Meals Included just to sleep. It was a weekend when live events overlapped at multiple venues and Yokohama must have been extremely crowded, but everything from check-in to check-out was consistently smooth, making my stay very comfortable. There is everything you need nearby, and it’s a convenient location for getting anywhere. Still, it’s quiet at night. It’s also close to a Minatomirai Line station. The Facility and building do feel a bit old, but the bathroom area was easy to use and there were no issues at all. We stayed for one night with just one small suitcase, but since the Room is compact, it may feel cramped if you have large luggage. Thank you very much for your hospitality!

I stayed here to visit the Yokohama Dinosaur Expo. It was a bit far from Pacifico Yokohama, and traveling in midsummer was tough, but I made a Reservation because it seemed much more affordable than the Hotels around the bay area. Some Reviews felt a little harsh, but I assumed that was to be expected for a reasonably priced place. However, once I stayed there, it was better than I expected. The Japanese-Western style Room we used was very spacious and comfortable. The Room was generally clean, and the bathroom was also clean. Having the toilet and bath separated was very helpful. The lighting in the Room felt a bit dim, but I went to sleep quickly at night so it wasn’t an issue. Also, since this Hotel is located in an entertainment district with many bars, we could hear quite a lot of noise from outside late at night, but I fell asleep easily so it didn’t bother me. I would like to stay here again.

It’s right by the entrance to Chinatown, so it was easy to find. As others have mentioned, the step up into the unit bath is quite high. However, I was satisfied with the other Facilities. With its location right by the Chinatown entrance, transportation access was excellent. I would like to stay here again.

Clean, well-maintained facilities and courteous service. At night, I also received a cup of instant noodles. The room was comfortable and felt closer to a private room than a typical capsule. However, for around the same price, you could probably book a standard private room at a Business Hotel, so satisfaction may depend on what you value most.