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This was my first stay for a live concert at Pia Arena. Since it’s right across the street, I could return immediately after the show, which was great. The bathroom had a separate washing area, breakfast was delicious, and even though it was raining I could still enjoy the view (it would have been perfect on a clear day). The staff were also excellent, so this has become a Hotel I’d like to stay at again. I’ll definitely come back even when there isn’t a concert. Thank you for your hospitality.

I was very satisfied because the complimentary amenities suited my skin type. The staff were excellent, and since I had some time before check-in, I waited in the lobby and they kindly offered an early check-in. Their explanations were clear and very helpful. It was also very convenient to be able to check the coin laundry availability on the Room TV.

As it’s a new Hotel, it was very clean, the Facility was well equipped, and it was comfortable to stay there! I was also very satisfied with the separate roomwear. However, the convenience store is a bit far, and depending on which ticket gate you exit at Yokohama Station, the route can be hard to find.

My wife said, “The best Hotel we’ve ever stayed at,” and I agree. We stayed to celebrate our eldest son’s birthday, and we had an incredibly comfortable stay with nothing to complain about. The Facility was spotless, the food was delicious, and every staff member was truly friendly and kind. While it has a luxurious atmosphere, there is also a dedicated route (private elevator) to the spa, so you can easily go from your Room in a bathrobe—something we really appreciated. Above all, the staff spoke to our birthday boy casually and with warm smiles, helping make wonderful memories for him as the star of the trip. The only downside is that it makes you really want to go to Hawaii (lol). Someday I’d love to stay at The Kahala Hotel in Hawaii as well.

There is a convenience store right downstairs, which is very convenient. When I asked questions about things I didn’t understand, they answered politely. The Room was also very clean, and I was able to relax. If I have something to do nearby again, I would definitely like to stay here again.

Thank you very much for your hospitality. The staff’s polished service was outstanding, and the room felt extremely clean. The size, amenities, and in-room facilities were all very satisfying. In particular, the room with a balcony this time had a wonderful view and was perfect. The Bay Club Lounge is on a completely different level from lounges at other hotels, and we were able to spend an elegant, relaxing time there. The cocktails, mocktails, and food are always truly delicious and make us feel happy. We sincerely hope these wonderful services will continue unchanged in the future... Thank you again for your warm hospitality.

I stayed here last year and had such a great experience that I came back again. The location offers easy access to Minato Mirai and central Tokyo, and not only is the Room great, but the laundry facilities are convenient and easy to use—and I can’t resist the Komeda breakfast (lol). Next month, I’ll be staying again with my grandchild during summer vacation. Thank you very much!

I booked this Hotel to attend a funeral. It was clean and conveniently located near the station. The twin beds were large and very comfortable. It was convenient to pick up what I needed from the lobby myself. However, the water pressure felt weak. Maybe due to a water shortage? Thank you for your hospitality.

I visited Yokohama for a concert, and the service was excellent. Free drinks are available 24 hours a day. The large public bath was spacious and clean, and I could use it until 1:00 a.m. There were Dyson and Tifal hair dryers, so my hair dried quickly. The amenities included the N series, which I was happy about. The Room had been renovated and was clean and spacious, so I felt it was great value and I was very satisfied. If I have another chance to go to Yokohama, I would like to stay again.

I stayed here when attending a baseball game at Yokohama Stadium. The unit bath was quite compact, and honestly I was a bit surprised, but for this price and location (close to the station and Yokohama Stadium), it was not an issue at all. In fact, I think the value for money is excellent. All of the staff were kind, and what especially stood out was on the morning of checkout. When I left my Room, an employee who had been working a little distance away took the time to stand up and bow to me. That thoughtfulness made me very happy and gave me a pleasant start to the day. Not only is the location great, but I also think this Hotel’s warm hospitality is one of its best features. I would definitely like to stay here again when I visit Yokohama. Thank you very much.

First of all, the view from the Room was wonderful (Ferris wheel side). The Room was also clean, and I was able to stay very comfortably. At the front desk, the courteous service, clear explanations, and friendly smiles made check-in very pleasant. At checkout as well, the simple “Take care” was a really nice touch. This time I used it for day use due to work, but next time I would like to stay overnight.

Although it’s close to the station, Yokohama Station is so large that I still got a bit lost. However, I found my own landmarks, so next time I’ll be able to get there without any trouble. The unexpected surprise Room upgrade on the day, the amenities, the separate pajama set, and the wide variety of teas made for a very relaxing stay. I will stay here again when I’m in Yokohama.

I stayed here back when it was Edit Yokohama and had a great impression. There are no windows, but it’s stylish, and I was really happy to have a large TV in front of the bed where I could watch YouTube and TVer. Breakfast also included fresh vegetables, and soba was available as well. It’s very reasonably priced, and I really enjoyed my stay.

With a typhoon forecast to hit directly, we decided on the Sheraton right away. Thanks to that, we stayed dry and could respond based on the latest information, which gave us peace of mind. We were upgraded to a Room and had a very relaxing stay. Breakfast was all delicious with locally sourced ingredients—especially the freshly made rice balls, which were outstanding.

It was truly wonderful. We checked in after dinner, but there were welcome drinks and even snacks, and the front desk staff were very friendly, making our stay comfortable. In the morning, we walked past Yokohama Stadium to Chinatown for breakfast porridge. The location is excellent, and I would love to stay again.

Even on a rainy day, I was able to arrive without getting wet at all from Sakuragicho Station’s South New Ticket Gate. I had booked two rooms for one person and was a bit confused at check-in, but the staff helped me right away and the process went smoothly. There’s also a Seijo Ishii supermarket on the first floor, which made it incredibly convenient to pick up delicious drinks and snacks for an evening nightcap. Of course, the room was clean as well, and I appreciated the comfortable hospitality that was eco-conscious without being excessive.

I stayed here with my elderly mother. We used a universal Room, and it was very easy for her to use, so she seemed to enjoy staying overnight for the first time in a while. It was our first time using a universal Room, but we would be happy to stay again if we can book this Room. Thank you very much for your thoughtful support.

At the front desk, the staff kindly guided me through the procedures as I was unfamiliar with them. There was a complimentary coffee area and a reading corner behind the reception, and it felt like regular guests were enjoying a relaxed time. I also had breakfast; as someone who likes Japanese food, I was very satisfied with the buffet-style meal. The Hotel was also conveniently located near Kannai Station and very easy to use. Thank you for your hospitality.

Great location close to the station, and all Facility were excellent. We had a very comfortable stay. Thank you.

I really like the relaxed schedule with check-in from 2:00 PM and check-out at 12:00 PM. In addition, Please Bay Hotel offers great value, with spacious areas throughout—the lobby, corridors, and every Room. The open atrium space with an elevator gives it a luxurious bubble-era design. It’s also very quiet, and you can hardly hear any noise inside the Hotel.