Stesen Shin-Sugita × Penginapan Masakan BaratMakanan di Hotel·penginapan gaya Jepun dinilai tinggi - 2Halaman

From the warm welcome at the front desk during check-in to the friendly greetings and conversations from the breakfast staff, everyone was kind and made our stay very pleasant.

I stayed here with my elderly mother. We used a universal Room, and it was very easy for her to use, so she seemed to enjoy staying overnight for the first time in a while. It was our first time using a universal Room, but we would be happy to stay again if we can book this Room. Thank you very much for your thoughtful support.

It was very clean. The bed was spacious, and I was able to rest comfortably. There is also a convenience store on the first floor, making it an ideal hotel for sightseeing in Chinatown.

I stayed at this Hotel because I wanted to visit the Marie Antoinette exhibition at the Yokohama Museum of Art, and it was the closest option. All of the staff were very pleasant and welcoming, and my mother was very satisfied as well. Thank you very much. During our stay, we also enjoyed the breakfast buffet and cakes in the lounge. The Mont Blanc cake was outstanding! Breakfast also had an onigiri station and a noodle counter, so we had fun and left feeling completely full. One note for future guests: Amenities are minimal, and in particular the body towel was not ideal for washing your back, so I recommend bringing anything you may need. Overall, this is a wonderful Hotel that I can definitely recommend.

The irori sauna was the best sauna I’ve ever experienced. The sushi for dinner was also very delicious. This is an Accommodation I’d love to visit again if I have the chance.

I really like the relaxed schedule with check-in from 2:00 PM and check-out at 12:00 PM. In addition, Please Bay Hotel offers great value, with spacious areas throughout—the lobby, corridors, and every Room. The open atrium space with an elevator gives it a luxurious bubble-era design. It’s also very quiet, and you can hardly hear any noise inside the Hotel.

I stayed here with a friend for a fan meeting. We must have taken the wrong exit at Yokohama Station and ended up taking quite a detour, but if you follow the proper route there’s no problem at all. When we arrived, the front desk staff greeted us warmly. The room had a great atmosphere, and the bed was wonderfully soft. I usually can’t sleep if I stack two pillows, but I slept comfortably here! My friend, who often feels tired after staying at hotels, said “This place has good energy,” and seemed very relaxed. There are plenty of restaurants around the hotel, it’s close to the station, and I’d definitely like to stay here again when I visit Yokohama.

The Room felt very clean and featured calm tones with a Scandinavian-style yellow accent, making it easy to truly relax. The shower and hair dryer were the latest ReFa models. I stayed alone, but the bed was spacious and the pillows were fluffy—I slept soundly. Because the bed takes up much of the space, there’s little room beyond a table and mini sofa, so opening a large suitcase was only really possible near the entrance door, which was a bit challenging—but overall I was very satisfied. The elevator only operates when you hold up your key card, which also felt reassuring from a security standpoint.

I came to a live concert with my daughter, and on the last day we stayed at Manyo Club Minatomirai. It’s an Accommodation we always stay at whenever we visit Yokohama. This time it was also my daughter’s birthday, so we chose the Girls’ Trip Plan, which included dinner. We had a 2-hour seat Reservation and enjoyed our meal while taking in the night view of the Ferris wheel and more. The staff member who looked after us was very easy to talk to and provided attentive, thoughtful service. Every dish was delicious, and the sea bream carpaccio was especially tender and tasty. Since it was a Girls’ Trip Plan, the vegetable shabu-shabu was great too! We had a wonderful time chatting over delicious food with a beautiful view. I had pre-booked a surprise birthday cake in advance; the chef made it for us, and our staff member even sang “Happy Birthday.” My 26-year-old daughter got to blow out candles for the first time in ages! Thanks to everyone at the restaurant, the surprise was a success. We had such a lovely time—thank you to everyone at Manyo-an. It’s also great that you can go to the Onsen empty-handed. I also like that you can choose your yukata—I pick a different one every time. As someone who enjoys sauna sessions, both the sauna and Onsen were excellent. The sauna temperature is on the higher side—perfect!! I felt completely refreshed on the outdoor relaxation beds. I lost track of time and stayed in the Onsen for two hours. The rooftop footbath has different views at night and in the morning—both are wonderful. At night, especially, the Ferris wheel looks amazing. My daughter and I enjoyed it for about 30 minutes while chatting. Breakfast has so many options that it’s hard to choose. I’m happy you can select grilled items as well—and you can even have sushi or hot pot from early morning. Since it’s buffet-style, staff quickly refilled items that were running low. Everything tasted great. However, depending on timing there were people who couldn’t find seats; it gets especially crowded after 8:00. The coin laundry is close to our Room, and being able to wash and dry everything for 500 yen in two hours was very convenient. I started it before going to the Onsen and picked it up before returning to my Room afterward. At another Hotel there was a washer inside the changing area—I thought that setup would be nice too. It’s also conveniently located near CupNoodles Museum Yokohama (Cup Noodles Museum), Hammerhead (Yokohama Hammerhead), Cosmo World (Yokohama Cosmo World), Landmark Tower (Yokohama Landmark Tower), and more. We truly had an extremely comfortable stay this time. When we come back to Yokohama again, we will stay here. Thank you very much to all of your staff members.

We stayed the night before a memorial service in Kamakura. The Hotel is conveniently located near the station, and we also enjoyed exploring around Ofuna Station. The Hotel was clean, the staff greeted us warmly, and they kindly assisted us with the check-in and check-out machines. The amenity bar offered a wide variety of bath salts, which was fun to choose from, and there were many thoughtful touches throughout. Breakfast was delicious as well. We were just talking as a family about staying at Mets again the next time we come for a memorial service.

The amenities were excellent (a choice of teas, bath salts, sunscreen, etc.), and the service was very good. Cleaning was perfect except for a bag of trash under the bed and a tea-like smell coming from the kettle. There were many thoughtful touches, such as an emergency smoke hood bag, a fire blanket (maybe for a mobile battery fire?), a microwave, rental manual washing machine, and a card used in place of a Room key. For a Multiple Night Stay, fresh towels are hung on the Room door, which is convenient. They were courteous both when storing luggage and at check-in. Check-out can be done on the in-Room TV, but I wasn’t sure whether the Room key card should be left in the Room or returned to the box by the entrance.

The building isn’t new, but it was well cleaned, and the bathroom was spacious and comfortable. Breakfast also had more variety than expected.

Thank you very much for your wonderful hospitality! Everyone’s smiles were truly lovely. It was clear that you were always attentive to your guests—something I don’t think you find at Hotels in central Tokyo. Thank you again!

Thank you very much for your hospitality on this occasion. There were no major issues, and I am grateful that I was able to enjoy a generally comfortable stay. I hesitated to write this in a Review, but as I have no other way to convey my message, please allow me to share a few requests for improvement here. I am usually assigned Room 820, but this time I was shown to Room 620 for the first time. A common issue in both rooms is that the air-conditioning temperature setting is limited to a minimum of 23°C. This may not be a problem in midsummer when outdoor temperatures are high, but at this time of year the nighttime temperature drops, and at 23°C the cooling does not work well enough; each time, it becomes uncomfortably warm and makes it difficult to sleep. I understand the intention of narrowing the selectable temperature range and adjusting output at the outdoor cooling tower unit in order to reduce utility costs; however, if that results in guests having to endure an uncomfortable room temperature, I feel that is problematic. If possible, I would appreciate it if guests could select down to around 21°C. For reference, at Sotetsu Fresa Inn Yokohama Station East Exit, cooling can be set down to 20°C. In addition, compared with before the renovation, removing the working desk space and also removing the two towel hooks that were on the wall to its left has been inconvenient—there is now nowhere suitable to hang used bath towels to dry. Even in a twin room, there should be other guests besides myself who work in their rooms; having only a small table in front of a small high sofa is inconvenient. Also, leaving two chairs sitting by themselves where the desk area used to be seems like wasted floor space—and even on the lighting switch it still says “desk.” For your reference, I have attached an image of bath towel hooks installed in the full changing area at Sotetsu Fresa Inn Yokohama Station East Exit. Regarding Facility items specific to Room 620: The screw on the right-side bracket of the face-towel hook by the sink is loose and wobbles; please tighten it. Also, as for wall-mounted TV set: it tilts downward by about 7 mm on its left side; if possible, I would appreciate it if you could correct this. I sincerely apologize for raising such detailed points like an overly picky guest; however, there are many excellent aspects otherwise. As I would like continue staying with you going forward as well، these comments are offered with hopes for further improvements in convenience. I would be grateful if you could consider them positively.

This was my first stay here. The front desk staff greeted us with a smile and kindly answered all of our questions in detail. Our connecting rooms were very spacious, and the bathroom was larger than the one at home, so we could relax and had a very comfortable stay. Because the hotel is located up a hill, getting to Sakuragicho Station can be a bit challenging, but there are plenty of convenience stores and restaurants nearby, which makes it easy to get around. We also booked an additional single room—thank you for placing it close to our room. I would love to stay here again when visiting Yokohama.

The staff provided clear explanations and guidance, and the view from the Room was beautiful. It was still warm even with the heater turned off, so bringing a short-sleeve shirt to sleep in was the right choice!! Since it was affordable, I wasn’t expecting much for breakfast, but there was a wide variety and we ate a lot with our child! Being able to relax and eat while watching the monorail made it the best morning.

The staff were also very kind.

I always stay here—it's incredibly close to the station and offers excellent value for money!

I stayed here once quite a while ago and loved the location, so I booked again for a concert at K-Arena after not visiting for some time. As other Reviews mention, the building is old, but the Room was kept very clean. Above all, every staff member was kind and courteous—I was truly impressed. Even while simply doing their everyday work, each person’s words felt genuinely warm. Despite it being my first stay in a long time, they upgraded my Room, and I was able to enjoy a luxurious night in a twin Room. After the concert, I just picked up some food and relaxed at the Hotel for as long as I could. The expressway is right next door, but the soundproofing is excellent and I wasn’t bothered by outside noise. The rain made things difficult, but since you can get around through underground passages, I barely got wet. It was my first time back in Yokohama in a while, and it was truly comfortable. If I have another chance to visit Yokohama, I would definitely stay here again. Thank you very much!

I honestly wondered if this price could really be right, but since it was through IKYU, I decided to go ahead and make a Reservation as part of the experience. We stayed here on the way back from an Odawara trip, and the next day we went on a shopping tour from Yokohama to Futako-Tamagawa. There were many foreign guests at the Hotel front desk, but the Room was comfortable. It was my birthday, so we toasted at a nearby no-frills yakitori place that opens early. As a couple, we were very satisfied with this Hotel. Thank you very much. We’d love to stay again.