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There was a complimentary coffee area and a reading corner behind the reception, and it felt like regular guests were enjoying a relaxed atmosphere. I also had breakfast; as someone who likes Japanese food, I was very satisfied with the buffet-style meal. The Hotel was convenient

Breakfast offered both Japanese and Western options, and both the quality and quantity fully satisfied my high-school-aged son. Dinner and shopping were also very convenient, as many buildings are directly connected around Yokohama Station, making it easy to get anywhere. We wo

The Room has been renovated and is very clean. A DVD player was provided in advance, and there’s a 50-inch TV with a large screen where I watched my own DVD—Monteverdi's opera "The Coronation of Poppea." It was enjoyable even from bed! The bathroom features ReFa showerheads

I called in advance, and they handled my late-night check-in smoothly even after midnight. The room was clean, and with comfortable bedding I was able to sleep well despite the short stay. However, it was disappointing that filling the bathtub took a long time. Given the current

The bath water was also very good. I was grateful to be able to use the bath on the floor near the bath. The location of the outlet next to the bed was hard to find, so it would be helpful if there was a mark somewhere. Day use was good, but I also wanted to stay overnight.

The water provided in bottles instead of a water dispenser was also nice. As for breakfast, the staff were pleasant, and perhaps because there were many female staff members, everything was kept very clean. Although my stay was short, I really enjoyed it. Thank you very muc

Additionally, this floor has a lounge offering unlimited drinks such as alcoholic beverages, juices, and snacks. You are also allowed to take drinks back to your room. The front desk staff and breakfast staff were very kind and attentive. Although some staff members were not Jap

Among Business Hotels, Richmond Hotel is my favorite because the Room is spacious and the Facility is excellent. The large desk with a desk lamp and the comfortable caster chair made my stay very pleasant. The slightly larger sofa is also a nice touch. The entire Room is bright,

This was my first time staying at this Hotel, and I was extremely satisfied with it. We stayed in a Superior Twin room on the 12th floor for two nights with breakfast included, as a group of three including a toddler. First of all, the breakfast burger was incredibly delicious!

I was very satisfied because the complimentary amenities suited my skin type. The staff were excellent, and since I had some time before check-in, I waited in the lobby and they kindly offered an early check-in. Their explanations were clear, which I really appreciated. It was al

The reception and breakfast staff were all very kind. They also kindly stored our luggage after check-out, which was very helpful. Thank you. The amenities were excellent, and it was nice to choose from various types of pillows. The welcome drink had a variety of options that co

I enjoyed them after the bath as well! The staff responded with smiles, which was reassuring. Thank you very much. I think it's a hotel where families, couples, and solo travelers can enjoy comfortably. My son said, "Let's come again!!" (Of course, I agree.) Next time,

The Room's facilities were clean and user-friendly, and having both a bathtub and washing area was the best part. The hairdryer was Dyson, the showerhead was Refa, and even the air purifier in the room was Dyson—everything felt luxurious. I would love to stay here again!

I thought moving from the single to the twin room might be a bit of a hassle, but fortunately, there was availability, so I was able to use the twin room from the first day. I appreciate the staff's thoughtfulness. The room was compact, but the large public bath was extremely ple

Due to an approaching typhoon, I changed plans at short notice and stayed overnight in Kannai. Shampoo and body soap were provided in the Room, and I was also able to borrow my preferred options from the front desk. I felt reassured by the thoughtful attention to detail. The Room

The Room felt very clean and featured calm tones with a Scandinavian-style yellow accent, making it easy to relax. The shower and hair dryer were the latest ReFa models. I stayed alone, but the bed was spacious and the pillows were fluffy, so I slept very well. Because the bed is