Stesen Higashi-Matsudo × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun

This time, my parents and I stayed here. We’ve stayed about four times, but it had been a while since our last visit. The staff’s service here is truly outstanding. I’ve stayed at many Accommodations, and this ranks among the top one or two. Thank you very much.

Upon entering the lobby, we were welcomed by a large aquarium and a spacious lobby, which felt wonderful. I stayed in a universal room with my mother, who has difficulty walking, and she was happy that she could relax and bathe comfortably. The staff were also courteous and attentive, making our stay very pleasant.

I couldn't have breakfast due to my early departure, but I appreciated the nutritional drink and nougat provided.

My wife had long wanted to stay at this Hotel, so we were glad we could make a Reservation this time. The Room was beautifully maintained, and we had a very comfortable stay. We also appreciate your kind guidance about the breakfast option, which we hadn’t planned on— the portion size was just right. It’s close to Ichikawa Station, and it has become one of the Hotels we would definitely like to use again.

It was a clean and relaxing Business Hotel single room, with both a spacious bed and a large desk. The staff were kind and helpful, making my stay very comfortable. The sauna and large public bath also helped me unwind. The Accommodation Fee was reasonable, offering excellent value for money.

It’s closer than staying in the city center, and if you Reserve early, the price feels reasonable. This was my second stay, and I booked a Multiple Night Stay with breakfast included. There is a Jonathan’s on-site. The staff are very friendly, with great greetings and service. I recommend the breakfast plan. I will Reserve again next time.

The Room was spacious, beautifully furnished, and very comfortable. The bed was so cozy that I only meant to lie down for a moment but ended up falling asleep, which was an unexpected mishap since I had planned to fully enjoy the Room. I stayed for one night this time, but it made me want to stay another night. Breakfast the next morning was delicious.

The breakfast, welcome drink, and other services were excellent, and the Hotel staff assisted us with smiles throughout our stay. The downtown area was nearby, and since there was a pachinko parlor on the first floor I was worried about noise, but I was able to rest comfortably. I would like to stay here again if I have the opportunity.

Free unlimited drinks. The amenities are well stocked. The Hotel is quiet, so it’s great for a solo stay! Men are on the 8th floor and women are on the 9th floor. Both floors require a wrist key to enter, so it’s safe even for women traveling alone. There is also a smoking area on the 7th floor where the front desk is located. The capsule area is quiet and dark, so I slept well. I’d like to stay here again.

This was my first time staying here. It was truly impressive! It felt more like a luxury hotel than a Business Hotel. The location, parking, and Room were undoubtedly top-class. Thank you very much!

I have stayed at this Accommodation many times—before, during, and after COVID. Breakfast, the welcome drink, and other services have been thoughtfully adjusted over time, and I have always been very satisfied. However, on this visit there were issues with the facilities. The first Room I was shown had a toilet where water kept running continuously, and the noise was very bothersome. I asked the front desk to change Rooms; the next Room had a broken refrigerator. They kindly moved me again, but that Room had very loud mechanical noise as well. At that point I was too tired to request another change and stayed in that Room. I would like to continue staying here about once or twice a year. Even if some facilities are getting older, I believe that frequent repairs and replacements will resolve these inconveniences and restore the comfortable environment you used to provide. Thank you for your attention to this matter.

Although it was booked at short notice, the semi-double bed was spacious and comfortable for relaxing. Due to the Room layout, the TV is very close to the desk, so it is not suitable for working at the desk while watching TV. I would like to stay again if I have the opportunity.

Close to the station, and both the building and the Room were clean, spacious, and comfortable. There was a toothbrush, but no toothpaste, so I had to run out to buy some. The towels developed an odor after use, which was a bit disappointing. But I’d like to stay here again!

My husband stayed here with a last-minute same-day Reservation just before midnight. The price was surprisingly good, so we wondered what it would be like, but it was very clean and comfortable. It also had a washlet (often not available at this price range), which he really appreciated. We would love to stay again if we have the chance.

I had made a Reservation as a remnant of an event I didn’t win the lottery for. It’s normally very convenient with a direct line to Makuhari, and the Accommodation itself was so comfortable that I almost extended my stay. If I had to mention any drawbacks, it would be that I wished there were a mop to clean the shower room (I ended up looking around for one after using it), and that there are only a few basic shops nearby. If you need anything beyond the amenities, it may be best to prepare in advance before you arrive. In any case, I’m grateful to have started the day feeling refreshed. I’ll consider this Hotel for my next stay!

These days, I was really glad to find a smoking Room. No matter which Hotel you stay at, you usually have to change clothes and go all the way to the smoking area. I’ve stayed in smoking Rooms before, but in many Hotels the smell is so trapped in the walls that even smokers think “ugh” the moment they open the door—this Room was clean. Non-smokers might not feel it that way; you may still notice an odor. This Hotel is truly smoker-friendly. I’ll definitely use it again—unless I quit smoking, haha.

Although we arrived late at night for check-in, we were grateful that you welcomed us warmly. The Room and washroom were very clean and well maintained. We would like to stay again if we have the opportunity.

This is my usual Accommodation, and it feels very comfortable. Both the bed and the Room are great. I even did some laundry. I’ll stay here again in the future.

Just about a 2-minute walk from the station, making it very convenient for sightseeing in Tokyo. Although it is along the railway tracks, we couldn’t hear any noise at all. The Room was spacious and the bed was large. The bathtub was small, so it may be difficult for larger men to use, but there is also a public bathhouse nearby. Amenities are not well stocked, so women should be sure to bring essentials such as facial cleanser. You can see Tokyo Skytree and Mt. Fuji. Unfortunately, it was hazy this time, so Mt. Fuji was only faintly visible. There is also parking available, and overall satisfaction is high!

The foreign staff at the front desk were friendlier and more pleasant than the Japanese staff. The Room and amenities were neither particularly good nor bad. I didn’t use the pajamas because I don’t like changing into them, but the coffee machine is available except late at night. The shower head kept rotating, making it hard to keep it facing forward; I hope this will be improved. Hot water came out quickly. The Wi-Fi worked properly.