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I found this Ryokan while looking for a trip to give my boyfriend as a birthday present, also as a thank-you for his proposal. This was an important trip for me, and everything—from the hospitality to the Onsen, the food, and the Room—was wonderful. It was a truly heartwarming Ryokan. When I asked about bringing in wine as a surprise, they responded and accommodated my request promptly and with great care. I didn’t expect such thoughtful support, and I’m very grateful. In the end, he was delighted, and we were able to spend a lovely time together. While searching for a Ryokan, I saw many reviews praising the hospitality, and after staying here I completely understand why. The service from our attendant and all other staff was excellent, making this trip even more special. We also enjoyed seasonal flavors in the cuisine, and since it was served in our Room we could relax and enjoy it at our own pace. The words said to us at departure—“We look forward to welcoming you again in another season”—left a strong impression on me. We would love to visit again.

I booked this stay because of the great Reviews, and it really caught my interest. After sightseeing at Kinomiya Shrine, we took a taxi there, and they warmly welcomed us at the entrance upon arrival. We were traveling with our 4-year-old and 1-year-old children, and everyone was so kind that the kids seemed to have a wonderful time. And above all, I was amazed at how incredibly delicious the food was. My husband and I weren’t very hungry when we went to dinner, but every dish was so good that before we knew it, we had finished everything. Even the appetizers were outstanding. We’ve traveled to many places before, but this was the first time we’ve had food this delicious. The children’s meal was also excellent, and even our child who usually eats very little seemed to eat a lot. Since our younger child is still small, my younger child and I used the in-Room bath, but it was spacious and spotless, so we enjoyed it more than enough. When we come to Atami again, I definitely want to stay here again!

This was my first visit, and I was completely satisfied. While many places operate with a small team these days, I was surprised by how many staff members there were here. The Room I reserved was excellent—an in-room bath, a massage chair, and a view that couldn’t be better. The three baths were also great, each with its own unique atmosphere. The guests were calm and respectful, so I could relax and enjoy a peaceful stay. This has become an Accommodation I’d love to visit again.

Everything—from the cuisine and the Onsen to the private dining room prepared for our meals—was wonderful, and we were able to truly relax from the bottom of our hearts. The food in particular was exceptional; each dish reflected careful craftsmanship, leaving us deeply satisfied. Above all, the Onsen was truly outstanding, and we enjoyed it three times during our stay. The water felt wonderfully gentle on the skin, bringing a soothing warmth that seemed to melt away tension from deep within. We were able to fully savor the blessings of Yugawara’s hot springs. The comforting afterglow lingered long after bathing—it was a genuinely healing experience. Thanks to you, this became a very memorable stay. We would love to visit again.

Searched for Accommodation with an open-air bath in the Room The Room was exactly what we wanted, and we had a wonderful holiday—no need to carry bath items or a change of clothes to the large public bath, and we could enjoy the Onsen whenever we liked. We chose a Plan with breakfast only. The dried horse mackerel was very delicious. For us, who can’t eat that much, it was just the right amount. Enjoying coffee in the lounge while taking in the lovely view overlooking the harbor was also wonderful. Although it felt like being nestled in the woods, we didn’t see any insects. It was a lovely Accommodation that we would like to use again.

As our Room was in a separate building, we were able to relax in a quiet space. The open-air bath was also wonderful—I enjoyed it so much that I went in several times. The meals were delicious, and we especially appreciated the spacious dining area where we could take our time without worrying about others. We also received a gift for our wedding anniversary, and the thoughtful hospitality truly warmed our hearts.

I stayed here with my mother. Just as the Reviews said, everything was very well maintained, every meal was delicious, and the bath was clean and comfortable, so we could relax and enjoy it at our own pace. The garden and the interior design of the walkways were also wonderful, giving us many ways to enjoy our stay. All of the staff provided pleasant and welcoming service. My mother was very satisfied and liked it so much that she said she wants to come again. Thank you for creating such a lovely space.

I love the meals here and have returned several times. This time, I enjoyed the chef’s special kaiseki featuring splendid alfonsino, and truly savored it. Everything was delicious. The dishes were beautiful to look at as well, and I was reminded how Japanese cuisine lets you enjoy the seasons. I spent a relaxing, elegant holiday and felt completely recharged. Thank you to all the staff for your thoughtful hospitality.

The Room was spacious and had a veranda-like deck called the Tsukimidai, with a nice view and the ocean visible in the distance. Meals were served in the Room, and every dish was delicious—we finished everything at both breakfast and dinner. However, it was disappointing that the drinks in the refrigerator were expensive. The Onsen also felt very open; while I did wonder if it might be visible from somewhere, I was still able to bathe comfortably. Another bath area was spacious, and the water in the roofed open-air bath left my skin feeling moisturized like lotion. Inside the building, it seems to have been expanded many times over the years, so some areas are a bit confusing, and many guests seemed to get lost. There were only a few souvenirs for sale, and there were no Facilities such as karaoke or table tennis, but it had an old-fashioned Ryokan atmosphere that we really enjoyed.

We stayed here for the first time on his birthday, and everything was wonderful. He was delighted and said it was the best Accommodation he has ever stayed at! The teppanyaki meal was delicious, and the Onsen temperature was adjusted so it could be enjoyed even in summer, making it very comfortable and relaxing. Next time, I’d like to visit again with him in winter!

This Accommodation, Sagamiya, was a wonderful place where we could truly feel traditional Japanese hospitality. As soon as we arrived by car, the staff noticed us right away and came out to assist, kindly helping us park with ease. They guided us to our Room, and the attendant came to greet us and made tea for us. These days we often stay at more Western-style Hotels, so it was a pleasure to enjoy this Japanese-style hospitality again after a long time. We enjoyed a delicious in-room meal in the tatami Room with a lovely view. The open-air bath in the Room was also excellent, and even one night was enough to leave us feeling fully refreshed. All of the staff were very pleasant. We also appreciated the many thoughtful touches throughout our stay—it felt reassuring that experienced staff could make good judgments on the spot. We would love to visit again.

We stayed as a group of five with our daughter and son-in-law and our 5-month-old grandchild. It was our grandchild’s very first trip and their first Onsen experience. As it was a weekday, we were upgraded to the highest-grade Room, which made our stay extremely comfortable with no inconveniences at all. The attendant who looked after us seemed relatively new, but provided courteous service with care in every detail. The private open-air bath was wonderful, and we enjoyed delicious meals. The simmered golden eye snapper in particular had a gentle seasoning and was outstanding. It was also our first time trying the mixed breakfast dish, and it was very tasty. The location is close to Atami Ginza and Sun Beach, making it perfect for strolling around and enjoying local food. Thanks to you, it was a truly satisfying trip in every way. Thank you very much.

I gave my elderly mother, who can go anywhere on her own, a solo trip as a gift. When she returned home, she was truly delighted and spoke very highly of the wonderful service provided by the Ryokan staff. The meals were also delicious, and above all, it seems she was able to relax completely. Thank you very much. I plan to give her another trip as a gift once more within this year, and I would appreciate your kind support when that time comes.

I stopped by and stayed here on my way back from visiting Ise Grand Shrine. It’s within walking distance from the station, and I was able to check in smoothly with no stress. The building is undeniably old, but the Room was kept clean. The meals were very delicious. The local specialty, Atami-ni, was truly outstanding. It’s also nice that you can choose your dried fish at breakfast. Many of the staff are from overseas, but their hard work comes through, so there’s no stress. The Onsen was at a comfortable temperature and felt great. I’d like to stay here again if I have the chance.

I have been staying here for some time, and recently I always stay for three nights. Each time, the property is quiet and thoroughly cleaned throughout. The wonderful, delicious meals were excellent, and both the open-air bath and the large public bath were spotless. The background music was also pleasant. The Room has two rooms with a veranda, and it was the perfect size for just my spouse and me. The staff’s service was also good.

Just as the Reviews said, every dish we had been looking forward to was truly delicious. We were impressed by the careful seasoning and attention to detail, even in the side dishes. The Facility felt historic, but everything—including the bath—was well maintained and very clean. We were looking for an Accommodation with a tatami Room so it would be comfortable for our one-year-old. We were a bit nervous that our child might touch the hanging scrolls or shoji screens, but our meals were served separately from other guests, and it was still very easy to spend time here even with a child. Above all, everyone at the Accommodation was warm and welcoming, which made our stay truly comfortable. We’re sorry for any trouble caused by our child, but we sincerely appreciated your kind support until the very end. We visited as a family to celebrate my parents’ 60th birthday, and they were extremely satisfied. It became a once-in-a-lifetime family memory. Thank you very much.

A family trip with two families to celebrate my mother’s 77th birthday and my nephew’s birthday. The surprise cake at dinner made it a wonderful family memory. They also accommodated our food allergies, so we could enjoy the delicious meals with peace of mind. Thank you for the outstanding hospitality.

I was able to fully relax and heal my exhausted body after caregiving. Thank you for taking care of me. I felt the food was a little strongly seasoned, but I finished everything! It was a very good rest. I look forward to staying with you again.

I look forward to staying at Pearl Star every summer. Thanks to the staff who provide Shuttle Service with a smile from check-in to check-out, I always have a very pleasant stay. Breakfast is one of the highlights for me, and I like to get seated early and enjoy it at a relaxed pace. This is a Hotel I would love to stay at again and again.

This was our second stay, and the wonderful hospitality, delicious meals, and above all the bath in the Room were outstanding. The amenities are so well stocked that you can come almost empty-handed with just a change of clothes, and my wife was thrilled with the hair dryer.