Sekitar Muzium Sejarah Osaka × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun

The large public bath on the 14th floor was great. Both the male and female staff at the bath reception were kind and helpful. The woman at the breakfast venue on the 1st floor was calm, kind, and helped with serving the food. The dishes were all healthy and very good. The woman who assisted me at check-in was also kind and helpful.

The Hotel and the Room were very clean, and the bathtub was larger than those in a typical Business Hotel, which was great. It is close to Osaka Castle, NHK Hall, and the station, and this price is excellent. The front desk staff were very pleasant and helpful, and I was very satisfied. I would definitely stay here again.

It was right near the station and faced the riverside. We stayed on the 5th floor, but we could still enjoy a great view of the city lights from the building at night. Next time, I’d like to stay on a higher floor. We took a walk along the river to Tenjinbashisuji 6-chome, and it was fun with so many different shops. There were plenty of places to eat, and we had a great meal. There’s also an Osaka Metro station near the shopping arcade, so it was easy to get back to the Hotel by subway. The access was very convenient.

Since I was out and about all day, I stayed here just to sleep and used APA Hotel for the first time. It was spotlessly cleaned, efficiently designed with no waste, and thoughtfully detailed throughout—an ideal Hotel for business trips. The Onsen was also greatly appreciated; it helped me relax, improved my circulation, and I slept very well. I was also surprised that they clean the air conditioner filters every time. This is a Hotel I’d like to stay at again.

I booked because of the great price, but the quality exceeded my expectations and I was extremely satisfied! I especially loved that not only the hair dryer but even the shower head was ReFa.

I booked without much research, but I was impressed by the drink service in front of the front desk, the ice cream after the bath, the late-night snack service, and how delicious the breakfast buffet was. I’d like to stay here again when I’m in Osaka.

This was my third stay. Compared to before, the hospitality around the front desk had improved even more. Thank you for your thoughtful care. This time, I tried lunch at the 1F restaurant “P72” for the first time, and I was very satisfied with the comfortable atmosphere and service, as well as the beautifully presented and delicious dishes. Breakfast was outstanding as always. I was able to relax and fully enjoy my time in my Room. I look forward to visiting again.

I stayed here during my trip to Osaka. The bedroom, living room, and separate bath and toilet made it feel spacious and relaxing, like being at home. The bed and pillows were comfortable, and I slept very well. This is a Hotel I would like to stay at again when visiting Osaka.

There were many great things about this place, but the staff’s service was especially excellent, and I had a very pleasant stay. At check-in, they handled the process efficiently, so I didn’t have to wait at all. During meals, they were very attentive, making it not only delicious but also a truly enjoyable experience. I would definitely like to stay here again.

I stayed here for the first time because it’s within walking distance of Osaka-jō Hall, and it was also convenient that it’s within walking distance from Morinomiya Station and there is a shuttle bus between the station and the Hotel. This time I had a city-view Room, but next time I’d like to make a Reservation for a castle-view Room. It was also nice to be able to walk through Osaka Castle Park on the way to Osaka-jō Hall. At night, though, there were few people around, which felt a bit unsettling.

The Room was clean, and the price being under 6,000 yen was great.

As I was traveling from outside the prefecture for dinner at Le Clos de Mariage, I was looking for a place to stay because I’m not good with directions. While searching for a Hotel near the station and even closer to Le Clos, I found APA. The soundproofing was excellent, everything was very clean, and all staff were kind and courteous. Accommodation Fees have been rising lately, so I truly appreciated that it was nearly half the price. A few years ago in Tokyo, after attending a Christmas dinner show, it was dark and I lost my way back to my Hotel near the venue. I ended up walking around Tokyo Tower for almost three hours before finally arriving—so exhausted that I collapsed onto the bed still wearing my coat. What should have been a wonderful memory turned into a painful one. Being in an unfamiliar place in the dark is frightening. As an older person who easily gets lost, choosing the right Hotel is very important to me. When I saw the APA sign from the station, I was so relieved that it brought tears to my eyes. Because it’s also close to Le Clos, I could attend with peace of mind and return safely afterward. I was able to take my time and enjoy a relaxing bath as well, making it a truly good memory. Thank you very much. With sincere gratitude—I didn’t get lost this time.

We received a notification about forgotten items after check-out. Small gestures like this enhance trust in APA. Thank you very much. Breakfast is also available at the neighboring Yayoi Ken restaurant.

Stayed for one night only. The price was incredibly affordable. I stayed in a Double Room (with bath), and the room was minimal and efficient (it's small, but perfect just for sleeping). There’s a convenience store nearby, and the location was easy to find. The front desk staff provided polite service. I would love to stay here again next time!

It was clean and had a nice atmosphere. The price also happened to be relatively affordable, so I was satisfied. Since it’s far from both Umeda and Namba, those unfamiliar with the area might get lost, but the subway station is nearby, so you shouldn’t have any trouble getting there with just a few minutes’ walk.

I’ve stayed here several times when visiting Osaka. The breakfast area has been renovated and looks stylish. I really appreciate the free breakfast. Until now I had always stayed alone in a Room, so I didn’t notice, but this time two of us stayed in one Room and the full-length mirror reflected the toilet and bathroom area clearly, so you could see someone using them. I think it would be better to use darker frosted glass or move the mirror to a spot that isn’t in front of the toilet. The front desk staff member was not Japanese, but was very polite and provided excellent service. I will stay here again.

We stayed as a family of five, including three children. Four beds at this price! The Room was spacious with a sofa, table, and counter in addition to the beds—absolutely fantastic! Amenities were well-prepared with five heat-resistant glass mugs, toothbrushes, and towels. Managing glassware must be challenging due to fingerprints and such, but they were spotless. Please note that pajamas are not provided, so you’ll need to bring your own. The URLs in the check-in email didn’t work at all; I had to copy them into Google Drive to access them. It was difficult since they couldn’t be converted via Safari or other browsers. A functional URL would be much appreciated. Regarding check-in: although I presented the QR code after completing pre-registration, additional verification like an ID check and signature for the representative was required. While this is standard for any Hotel, it would be helpful if there were prior notice about needing both pre-registration and on-site verification so guests don’t have to rummage through their belongings amidst heavy luggage. The location is excellent! It’s close to the station with restaurants and a discount supermarket on the main street nearby for easy shopping. I’d love to stay here again when I have business in the area!