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Grateful for their kindness in allowing me to check in later, I quickly enjoyed a delicious bowl of ochazuke. The large public bath was a relief for my tired feet and helped ease my fatigue. Though not spacious, the Room was compact, functional, clean, and had an incredibly c

The room on the upper floor had a beautiful view, and the night view was especially fantastic. As I was traveling alone, I was able to relax and enjoy the lovely room. The service, room, and accessibility were all highly satisfactory, and I would like to stay here again the nex

Watching the front desk staff, I feel they are always kind, courteous, and wonderful with everyone. I’m truly impressed by how warmly they treat both Japanese guests and international visitors without any distinction. Despite being a very popular Accommodation and consistently bu

The staff were also kind and attentive. It was crowded, but I was able to use Umekita Onsen as well. The Room has a fine bathroom too, but a large Onsen is perfect for relieving fatigue. This Hotel has become one I’d like to stop by and stay at again—whether to unwind from

The open-air bath is especially impressive—set on a corner of the building where you can enjoy views of Osaka Castle Park and the river, and designed as an infinity-style bath—making it one of Japan’s finest spaces. Among recently opened hotels in Kansai, including luxury hotels

What I liked I chose the Room-assigned-at-check-in Plan, and they gave me a room with a queen-size bed, so I had a very comfortable stay. The TV was positioned so it was easy to watch from the bed, and I could use my own account to watch streaming services—perfect for someone lik

The Facility was great, and although I didn’t use it, there was even a foot massager in the Room! The twin Room was spacious, and I really appreciated that the bath, toilet, and sink were separate. Moreover, everything was thoroughly cleaned, allowing me to have a comfortable

The front desk staff provided exceptional service! During check-in, without me asking, they noticed my address and immediately inferred that I would be returning home the next day. They informed me that trains were suspended all day due to heavy snow and even helped me find a w

After listing the places I wanted to visit and deciding on transportation methods, I was able to cover most of my desired spots. I stayed for two nights and appreciated that fresh towels and amenities were provided for the second day as well; it made for a comfortable stay.

The staff were kind and attentive, allowing me to have a stress-free stay. The bath was spacious, and I appreciated being able to check the crowd levels, so I could relax during quieter times. I deeply regret not being able to enjoy breakfast due to my departure schedule. I w

Not only is the interior concept exceptional, but the sophistication and professionalism of the staff also provide unparalleled service. The smart service of the hotel car provided at departure left a deep impression, making it one of the hotels I definitely want to visit again

We had afternoon tea, evening service, and breakfast, and everything felt wonderfully seasonal—we were very satisfied. My wife even had sparkling wine with breakfast (laugh). It more than met our expectations, and we had an amazing, fulfilling staycation. We’re planning to come

We stayed for two nights in a Suite and a connecting Room. We were completely satisfied with the Room, service, and food. The location—inside KITTE Osaka—also meant we could enjoy dining outside the Hotel without ever going outdoors. For dinner on the first night, we had takoyaki

When I had a chance to visit Osaka and checked the site again, I saw photos of a building I recognized—although it was listed under a different name—so I made a Reservation right away. The front desk service and the in-Room amenities, towels, and more were far better than before.

Despite the unfortunate weather, we enjoyed the night view of central Osaka in the rain and the train view from the large room window. The room was spacious and more than sufficient, and we appreciated having a sofa as well. Enjoying drinks together while admiring the night vie

I stayed for the first time. The room was spacious, and the Heavenly Bed was comfortable, allowing me to relax greatly. Although the number of food items and types of alcohol during the afternoon and cocktail time at the Executive Lounge was limited, the taste was delicious and s

Breakfast offers a choice between a bento box and a sandwich, and you can eat at the venue or take it out to your Room or elsewhere, which is handy. The bacon-and-egg sandwich was filling and delicious. The female staff are always cheerful and efficient, so I can enjoy breakfas

I had a very comfortable stay during my business trip last month, so I chose to stay here again for this trip. (Thank you for the upgrade as well!) The check-in and check-out process using QR codes is very convenient, and having coffee available anytime is greatly appreciate

In my room, there were welcome chocolates, cookies, fruits, and even a birthday plate—such thoughtful gestures moved me! They always surprise me with something special each time I visit; even without surprises, their exceptional hospitality never fails to impress me. The relax

The chai served at breakfast was also incredibly delicious—I couldn't help but ask for refills multiple times. I enjoyed a leisurely meal, admired the beautiful view from my room, and had a truly fulfilling time both physically and emotionally. I would love to stay here again