Sekitar Muzium Ukiyo-e Ueno × Penginapan dengan lounge alu-aluan santaiKemudahan dan peralatan yang dinilai tinggi di Hotel·penginapan gaya Jepun

The lounge was great, and the front desk staff were very pleasant. Unfortunately, the chairs on the courtyard patio were badly torn and worn out. The TV didn’t receive BS channels, and the remote batteries were weak, making it hard to change channels. I also looked for the first-floor restaurant because I wanted to eat seared bonito, but it was already gone. It was still listed on the signboard—if it’s no longer available, please update the signage accordingly.

I used the spa sauna twice, on the first and second days. There were always clean towels, bathrobes, and amenities available, and the high-temperature sauna was very relaxing! Perhaps for eco-friendly reasons, there are fewer amenities in the Room. Even though two of us stayed, there was only one set of cotton pads and swabs. The slippers were plush and very nice. The staff were extremely helpful. Even the international staff spoke in a Kansai dialect, which left a great impression.

This was my first time staying here. I often come to Osaka on business trips. I looked for accommodation near Namba, as close to the station as possible, with breakfast included. The clear directions from the station to the hotel were very helpful. The breakfast was proper and delicious, not like something from a budget chain hotel. I will make this my regular accommodation for Osaka business trips.

It was clean, well located, and reasonably priced, so I stayed here again.

Thank you very much for preparing a bedwetting sheet for our stay. You also responded promptly to our inquiry at the time of Reservation, which made us feel very reassured. As we were traveling with a small child, your staff’s warm consideration allowed us to relax and enjoy our stay with peace of mind. We are truly grateful. We would love to stay again. Thank you very much.

We stayed for one night as a family, and the room was very clean. The children seemed to enjoy playing on the bunk beds! We would like to use it again if we have the opportunity.

I stayed here to visit the Expo. Surprisingly close to the station, with Dotonbori and restaurants nearby, making it a convenient location. The room was a separate type for 5 people. It was very simple but clean, with separate bath and toilet facilities, which was great. Several staff members were present even late at night, all of whom were polite and very kind. Although my stay was short at about 10 hours, I was very satisfied.

The breakfast buffet was abundant and delicious, and since it was extremely hot, I was deeply impressed by the frozen water bottle provided at checkout.

After checking in and leaving my luggage, I returned from shopping and opened the curtains, only to find a building wall right in front of me—I couldn’t see outside or the sky at all, and it felt like a storage room. Since I was staying for three nights, I didn’t like that, so I called the front desk to request a Room change. They responded immediately and moved me to a Room where I could see outside and the sky, which was a relief. The next day when I came back from going out, it felt unsettling as if someone had been in the Room. When I checked, only the towels had been replaced and the trash removed—so it was clear staff had entered—but there was no proper bed-making; the pillows were just stacked, and my pajamas were still on the floor. It made me very uncomfortable. I told the front desk but received only a brief apology. Apparently I should have put up “Do Not Disturb” on the door, but I wish they provided cards such as “No Cleaning” or “Do Not Enter.” Breakfast changed slightly each morning with different side dishes; there was just the right amount of salad and other items—not too much or too little—and it tasted better than at similar hotels. For this rate with breakfast included, it felt like good value. The Room was compact but comfortable enough to relax with a double bed. Although I had some complaints, overall my stay was comfortable, and I would like to use this Hotel again when visiting Osaka.