Sekitar Muzium Ukiyo-e Ueno × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun

The complimentary treats like popcorn and shaved ice were especially great, and we also enjoyed fun extras such as the bubble bath. Since children stay free, it’s an excellent choice for families with kids. If I have a chance to visit Osaka again, I’d love to stay here. I highly recommend giving it a try.

When I stayed previously, I didn’t have time because of my flight the next day, so I couldn’t have breakfast at the Hotel. Next time I stay, I will definitely choose a Plan that includes breakfast. The front desk staff and the restaurant staff were all very kind, and the service was excellent. It was a wonderful stay.

After watching kabuki at Shochikuza and having dinner in Dotonbori, I stayed here. The rate was reasonable for a Saturday night, and the location was close by and very convenient. The Room was compact, and the amenities were well stocked. The shampoo and other toiletries were from DHC, which felt nice rather than cheap. Since my plan was No Meals Included, I had breakfast at a stylish yet affordable cafe on the first floor of the Hotel. The banana smoothie in particular was delicious. I’d like to stay here again when visiting this area.

I stayed at this Hotel near Namba Station to catch an early morning train to Koyasan. When I went to the front desk before check-in to leave my luggage, an international staff member assisted me and kept my bags. There are lockers in the front lobby, and the staff handled everything politely. At check-in, only international staff were present as well, which made it feel like I was abroad. I was surprised when a staff member said, “Passport please.” I replied that I am Japanese and they proceeded with the process, but since I did not see any Japanese staff during my stay, it almost felt like I was overseas. This may be because many guests are from abroad. The front desk area had a water dispenser, an ice machine, and various amenities, so I selected what I needed and took them up to my Room. The elevator requires you to tap your key card to access your floor, which felt secure. The Room was clean and easy to use; however, the table was quite low. It was fine for tea or meals but not suitable for working on a laptop or writing, so I slightly regretted not booking a twin Room. It is also close to Kintetsu-Nippombashi Station, with Namba Station and many restaurants within walking distance—very convenient. Thanks to an IKYU sale deal, the value for money was excellent.

Thank you for a very comfortable stay. I couldn’t stay for long, but the location was extremely convenient and made getting around easy. I’d love to stay here again when I’m in Osaka.

Used for sightseeing in Osaka. Located about a 4-minute walk from Nankai Namba Station. Close to Takashimaya, Namba Walk, and Midosuji Namba area with excellent access. Approximately 30 minutes to the Expo venue. There is a Lawson convenience store right in front of the hotel. Many restaurants are located within the shopping street nearby. Although there were many international visitors, the accommodation was quiet during my stay. I had a comfortable stay. Thank you!

The lounge was great, and the front desk staff were very pleasant. Unfortunately, the chairs on the courtyard patio were badly torn and worn out. The TV didn’t receive BS channels, and the remote batteries were weak, making it hard to change channels. I also looked for the first-floor restaurant because I wanted to eat seared bonito, but it was already gone. It was still listed on the signboard—if it’s no longer available, please update the signage accordingly.

This was my first time staying here. I often come to Osaka on business trips. I looked for accommodation near Namba, as close to the station as possible, with breakfast included. The clear directions from the station to the hotel were very helpful. The breakfast was proper and delicious, not like something from a budget chain hotel. I will make this my regular accommodation for Osaka business trips.

Thank you very much for preparing a bedwetting sheet for our stay. You also responded promptly to our inquiry at the time of Reservation, which made us feel very reassured. As we were traveling with a small child, your staff’s warm consideration allowed us to relax and enjoy our stay with peace of mind. We are truly grateful. We would love to stay again. Thank you very much.

With great access and located at the entrance to the downtown area, it is very convenient. I returned to the Hotel late and couldn’t use the large public bath, but I was happy to hear that the Room bath is also supplied with Onsen water. The staff have a great atmosphere as well.

As there was availability, we were upgraded for free from a Standard Room to a Superior Room. The in-room washing machine was very helpful, especially since I had forgotten some underwear during the summer. The Room was spacious and the bed was large, making our stay very comfortable. However, the lighting overall was quite dim and hard to see. The bathroom also had a light, but it was so dark that it was difficult to tell whether it was on or off. The staff were very courteous. I wanted to use the late checkout until 1:00 PM offered for posting a Review, but when I mentioned that I could only post the Review after 1:00 PM, they said checking out at 1:00 PM would still be fine. I called during the busy morning checkout time, but thank you for your pleasant and helpful response.

This is my second stay. Since it’s in the city, I feel safe. I like it because everything is close by.

I stayed here for a live concert trip. This was my second stay, and both the Room and the bathroom were clean and quiet. I would like to stay here again.

It was clean, well located, and reasonably priced, so I stayed here again.

I used the spa sauna twice, on the first and second days. There were always clean towels, bathrobes, and amenities available, and the high-temperature sauna was very relaxing! Perhaps for eco-friendly reasons, there are fewer amenities in the Room. Even though two of us stayed, there was only one set of cotton pads and swabs. The slippers were plush and very nice. The staff were extremely helpful. Even the international staff spoke in a Kansai dialect, which left a great impression.

Overall, my stay was fine with no issues, but there was one thing that upset me. There are two massage chairs, and it is common courtesy to take turns after one session. However, a Chinese couple used them about three times in a row. I asked them to let others have a turn, but they did not. That was the only disappointing part of my stay. I would appreciate it if you could post a notice asking guests to take turns. It was unpleasant.

It has been quite a while since my last stay, but the check-in process was smooth.

Thank you very much for everything. All of the staff were extremely kind and attentive. At breakfast, you even remembered that lychees are my favorite and prepared them for me, which made me truly happy. It was only a few days, but I had such a wonderful and enjoyable stay. Thank you again, and I hope to visit again. One request: This may be due to differences between countries, but I saw partially eaten bread being put back into the oven, and there were also some actions by children that felt a bit unsafe. I know you are busy, but it would be helpful if there could be some guidance or notices.

This was my second stay. This time, I chose the plan with breakfast included. There was a wide variety of options, and I left feeling very full. It was delicious!

I stayed here after visiting the Expo and planned to enjoy Dotonbori. The front desk service was excellent, and I had a pleasant stay. The breakfast the next morning was delicious, and I was very satisfied.