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The sweets, alcohol, and cuisine were all of excellent quality and very satisfying. Breakfast was a delightful experience with dishes that highlighted the quality of each ingredient, leaving me completely full. I also enjoyed using the pool and sauna until check-out. I was very p

In my room, there were welcome chocolates, cookies, fruits, and even a birthday plate—such thoughtful gestures moved me! They always surprise me with something special each time I visit; even without surprises, their exceptional hospitality never fails to impress me. The relax

The amenities were especially impressive—truly top-class! Personally, the Club Lounge service was outstanding. You can really feel their commitment to food and beverage: both tea time and cocktail time offerings were genuinely Hotel quality. The staff were friendly in a very

The food in the lounge was also high quality; this time, in addition to the standard offerings, there were seasonal dishes as well, which made everything even more enjoyable. We also used the spa and gym and felt refreshed both physically and mentally. It was a truly wonderful o

I was very grateful that the staff I passed by responded immediately even when I made unreasonable requests. The breakfast menu was abundant, and everything was delicious. The omelet from the live kitchen was especially fluffy, warm, and very delicious. I was able to create anoth

The Christmas spirit inside the Hotel was filled with joyful singing, objects, and decorations, which was wonderful. The Room was beautifully prepared, and the Hotel was clean. The delicious food from the morning was plentiful and satisfying, making it a great start to participat

The view from the window was amazing, and both the Room and bathroom were spacious and comfortable. It was quiet with no noise from the hallway, so I could truly relax. Breakfast was also excellent—there was a wide variety of options and everything tasted great. They even had spa

I chose the Western-style breakfast, but the Japanese options were also extensive; it was the best meal I had during my stay in Osaka. The front desk staff were outstanding, and everyone—from the waitstaff and chefs to the Room attendants—greeted me warmly, making my stay truly

It’s a great example that booking direct isn’t always best depending on the Hotel. Due to Expo-related demand and inbound tourism, prices had been so high up until last year that it was hard to stay here—but this time I finally enjoyed another great-value stay at my favorite “qu

The room had 2 beds, a sofa bed, and a single bed, all comfortable for a good night's sleep. There was even a three-sided mirror dresser with actress-style lighting. The view from the room was great, and we enjoyed Onsen in the private bathroom. Being right in front of Fukushima

Everyone, from the front desk and bell staff to the restaurant and shuttle bus team, provided genuinely pleasant service. The breakfast buffet was also high quality, and we were very satisfied! We made our Reservation to coincide with the Mint Bureau’s cherry blossom promenade.

Right after check-in, I was able to have the spa all to myself, which allowed me to relax and rejuvenate both body and mind. The soup in the lounge was also delicious. The next morning's buffet offered an elegant start to the day with sunlight streaming through large windows over

I use it as one of my Stays in Osaka. While many new Hotels are being built, the slight oldness cannot be denied, but the response of the front desk staff is consistently excellent, and the Room cleaning is thorough, allowing me to always have a comfortable stay. Personally,

I stayed for one night during my trip to Osaka, and I was very grateful for the kind assistance with luggage storage both before check-out and after. The Facility was clean, the large public bath was excellent, and all the staff provided wonderful service. I would definitely like

Enjoyed the stunning night view from both the bath and bed, as well as the thoughtful breakfast and relaxing time in the lounge. The breakfast starting with sparkling wine was delightful, featuring three different egg dishes over three days and freshly baked bread each time. On N

Also, late at night I started feeling unwell from heat exhaustion and rushed to the front desk. Even though it was my first stay, the staff kindly helped with everything from finding a hospital to arranging a taxi, and I was able to receive an IV drip. I can’t thank you enough—th

The hospitality of the Hotel staff is excellent. The bell staff greeted us with a smile before we even reached the front desk. The front desk staff handled both check-in and check-out with care. The club lounge staff were also very courteous, and we were satisfied with both the f

The Room was clean and beautifully designed, and the premium floor also offered a great range of amenities. The large public bath was clean as well, with a powder room and an open-air bath, so I could relax at my leisure. The atmosphere around Nakanoshima is wonderful too, and I’

You can take a walk to the museums in Nakanoshima, and it's a perfect location for exploring the Yodoyabashi, Kitahama, and Honmachi areas. The Room is spacious, with plenty of room to open a suitcase on the floor, and there is a two-seater sofa, making it very comfortable. M

I chose this Property again because I had a good experience before, and once again, I was reassured by the excellent service of the staff. Also, as a Diamond member on IKYU.com, there were many upgrade benefits, which made me very happy. The content of the executive lounge wa