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We chose a plan with breakfast and dinner included, and both meals were absolutely delicious. The wide variety of dishes featuring both seafood and mountain delicacies showcased Kumamoto's local flavors perfectly. There was also a great selection of drinks and desserts, which e

The Onsen truly felt like a facial toner—so soothing and pleasant. The meals were excellent, thoughtfully incorporating local ingredients, and we were completely satisfied. We also really appreciated being served plenty of my husband’s favorite beer! They even prepared a special

Despite our late-night check-in after a company event, we were warmly welcomed, which was very reassuring. The Onsen experience was fantastic, with different baths available at night and in the morning, and the water quality was silky smooth and exceptional. Breakfast featured a

We planned a one-night trip to spend New Year's with our family. The stay was affordable, and we were very satisfied as the onsen was unlimited. For dinner, we ate at an izakaya near the hotel. Although there are many izakayas in the area, most were closed on New Year's Eve, maki

(The cats and I were fine.) The staff were kind and very helpful. I didn’t use it myself, but my son said “Saiko no Yu” had great facilities! We were also very grateful that it could be used for free even after checkout. Our first trip as four became an amazing memory. Thank you

The illuminated Milky Way at the entrance was beautiful, and all staff members were kind and attentive. The bed in our Room was very comfortable—everything was so perfect that there’s nothing to complain about. We will definitely return! Honestly, it’s an Accommodation I’d rathe

The lobby, Room, and bath were all luxurious with a modern Japanese style and had a great atmosphere. The Room I chose had amenities from Ella. I was also pleased to receive a welcome drink. For dinner, I chose kaiseki, and both the ingredients and presentation were excellent,

It was a highway trip, so the Hotel’s location near the interchange was very helpful. There’s also a 7-Eleven on the premises, which is convenient (though it closes at midnight). We didn’t have dinner this time, but there’s a restaurant in the Hotel, and nearby options like J

This was my second visit. I returned to enjoy the warm smile and delightful conversation with the hostess. The heartfelt cuisine, soothing onsen, and the iris flowers arranged in the alcove were truly healing. I relaxed in my room and enjoyed multiple baths in both the privat

I stayed here during the hot season in August! When I arrived at the Room, the air conditioner was already on, which was a pleasant surprise and made it nice and cool. The bathroom and toilet were also very clean, so I felt comfortable using them. If I had to mention one thing,

The handrail on the right side was sufficient, but when I first took a bath, I looked at the first step of the placed stones and walked straight ahead, which was challenging. However, this won't happen again, and overall it was a great accommodation. I would like to stay h

The poolside tables were free to use, and all staff members were kind; we spent a comfortable time there. Ms. Y from reception was very attentive; thanks to her thoughtfulness after heavy rainfalls, we could enjoy the pool experience fully again—we are filled with gratitude. We

At the end of dinner, they brought out a surprise birthday cake that I had pre-ordered for an additional fee, along with a photo-taking service and a photo gift. My wife was delighted, and we are truly grateful. The Room, bath, cuisine, and hospitality were all impeccable, maki

The Japanese cuisine was thoughtfully prepared in terms of cooking methods, portions, and presentation, allowing me to enjoy it thoroughly with delicious sake until the end. The staff were very kind. Right next door is Chiyonosono Sake Brewery, where I purchased some exquisite

As a new Hotel, everything was fresh and clean. The Room was more spacious and convenient compared to other Route Inn Hotels. Across the road, there is an AEON Mall with restaurants open until 9:30 PM, where you can enjoy meals. The parking lot is large enough to accommodate even

The Onsen was incredibly relaxing, and overall, we were very satisfied. While the building shows its age, the staff's thoughtful care more than made up for it, creating a very cozy atmosphere at the Hotel! We would love to stay here again! This is a Hotel we would highly re