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Everything was always clean, and I had a very comfortable stay! All of the staff provided wonderful hospitality. This time, I chose the “Tajima Beef Colorful Kaiseki” course! They carefully explained each dish, which made it even more enjoyable. I was able to fully enjoy Kinosaki at night.

We stayed here for our honeymoon. Both the staff member who guided us at check-in and the person in charge of dinner struck the perfect balance—warm, attentive, and sincerely welcoming—so we were able to relax and enjoy our stay. We splurged on the Tajima beef kaiseki. There were no vacancies for a second-floor Room, so we were a little worried about dining in the restaurant, but it turned out to be a completely private room and felt very special. We were also happy that the menu had our new last name and the date printed on it, so we took it home as a keepsake. *Sound does carry quite a bit, so when the guests next door spoke loudly at times, their conversation drowned ours out (in a funny way). More than satisfied. We were absolutely stuffed. I was looking forward to late-night soba, but there was no room left—if anything, we went back to our Room and fell asleep right away. Such a shame. Both dinner and breakfast offered choices, which added an extra special touch and made us very happy. The rice at breakfast was so good—I couldn’t finish it all and wished I could have made onigiri… It had been ages since I slept on a futon mattress, so I was nervous, but there was a mattress underneath and it felt just like sleeping in a bed. And the amenities were Sekkisei… In the women’s large public bath there was also an assortment of shampoos to choose from—even ReFa shampoo was available. I usually bring my own because I worry whether provided products will suit my skin or hair, but this time I didn’t need any skincare at all… which almost made me regret packing mine. This Accommodation left us with “the best kind of regret”—the kind that makes you want to come back. Next time we’re celebrating an anniversary or another special occasion, we’d love to upgrade to a higher-grade Room. Thank you again—we hope to return.

I visited Izushi to pay my respects at a family grave, and stayed at Nishimuraya Shogetsutei in Kinosaki Onsen for the first time in a while. The room was spacious. At Kinosaki Onsen Station, there is a place at the tourist information center where they can store your luggage and deliver it directly to the hotel, so I was able to travel light—going to Toyooka and then on to Izushi. The hotel’s baths were also large, and I could relax. I also enjoyed visiting the public bathhouses; although it’s a bit far from the station, I appreciated that there is a shuttle bus. Dinner was delicious. Breakfast was a buffet, but this time I kept it light. There was a good variety of options. Next time, I’d like to come for crab. Thank you very much for your hospitality.

The entire Accommodation is covered with tatami mats, making it exceptionally comfortable and relaxing. Some staff members speak English and Chinese, and they always greeted us with a smile while kindly explaining the Facility. The staff in charge of our meals were also very attentive and even helped us crack the crab. What impressed us most was that they remembered our faces and Room number right after check-in. At check-out, they promptly prepared our shoes and luggage. The meals were luxurious and delicious, and we thoroughly enjoyed high-quality seafood (crab) as well as beef. This time we chose two options—sukiyaki and shabu-shabu. Shabu-shabu is a bit more expensive, but it is well worth the price. The Onsen facilities were excellent: in addition to the indoor bath, the open-air area had a hot bath, a cold bath, and even a sauna—perfect. We were also happy that the hair dryer was ReFa! The post-bath lounge (relaxation area) offered various drinks, light snacks, and massage chairs. Personally, I think this is an outstanding Accommodation that rivals Hoshino Resorts KAI. While the building itself feels slightly dated, I found the quality of the cuisine to be far superior to Hoshino Resorts. Thank you for such a wonderful stay.

The room was bright, and both the open-air bath and indoor bath were fed directly from the hot spring source, making them wonderful. It rained that day so we couldn’t go sightseeing, but we were able to relax in the room, and we were very satisfied with the meals. The staff were also very attentive—overall a great place to stay. One small point: the area around the sink was quite narrow with nowhere to place toiletries or makeup items we brought, and it would be helpful to have a tabletop makeup mirror or a small stand nearby.

The hospitality was outstanding. From check-in to check-out, the staff were consistently attentive. Especially at checkout, they even wiped the car windows. It had rained the night before, so the windows may have been dirty, but this was the first time anyone has ever done that for me—I was truly impressed. Both the quality and quantity of the meals were very satisfying. Dinner featured a duck hot pot as the main dish, along with plenty of extras such as sashimi and Kasumi crab (benizuwai crab). Everything was delicious. If I had to mention anything, it would be that the Ryokan’s bath is small and it’s a bit away from the center of town. Personally, I enjoyed walking around while exploring and visiting different public baths, and they also said they could drive guests there upon request. As for the small bath at the Ryokan, I think it works well if you make use of the public baths too while still enjoying what’s available on-site. I would definitely like to stay again. Thank you very much for everything.

We visited Kinosaki Onsen for our wedding anniversary trip. Thank you for the many services, including shuttle service from the station to the hotel, a yukata rental for women, the Yumepa electronic ticket for the public baths, and an anniversary gift. These days, dinner and breakfast are often served buffet-style in a large dining hall, but at Kawaguchiya we were able to enjoy our meals in a private room and spend quiet time together. As a more mature couple, we felt that this kind of calm atmosphere was really nice.

We stayed during the Obon holiday season with my parents and my child, and the connecting rooms gave us plenty of space to relax. The magic show was really entertaining, and my child loved it! The Facility had just been renovated, so everything was clean and we had a very comfortable stay. There was a Reproizer hair dryer in the large public bath, which was a nice touch for women. I did notice the shampoo didn’t lather as well as I expected, so I wish I had brought my own. There were many families with children, and we appreciated the welcoming atmosphere where we could enjoy ourselves without feeling self-conscious even with kids. We had a wonderful time as a family. We’d love to come again!

This was my second visit to Kinosaki Onsen. It was my first time staying at this Accommodation, and everything—the Room, the baths, the meals, and the service—was outstanding. I love Onsen and have stayed at many Accommodations, but it’s rare to find one that deserves top marks across the board. It became a wonderful memory. This is an Accommodation I’d love to visit again.