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I stayed for the first time. The room was spacious, and the Heavenly Bed was comfortable, allowing me to relax greatly. Although the number of food items and types of alcohol during the afternoon and cocktail time at the Executive Lounge was limited, the taste was delicious and s

The sweets, alcohol, and cuisine were all of excellent quality and very satisfying. Breakfast was a delightful experience with dishes that highlighted the quality of each ingredient, leaving me completely full. I also enjoyed using the pool and sauna until check-out. I was very p

In my room, there were welcome chocolates, cookies, fruits, and even a birthday plate—such thoughtful gestures moved me! They always surprise me with something special each time I visit; even without surprises, their exceptional hospitality never fails to impress me. The relax

The food in the lounge was also high quality; this time, in addition to the standard offerings, there were seasonal dishes as well, which made everything even more enjoyable. We also used the spa and gym and felt refreshed both physically and mentally. It was a truly wonderful o

The view from the window was amazing, and both the Room and bathroom were spacious and comfortable. It was quiet with no noise from the hallway, so I could truly relax. Breakfast was also excellent—there was a wide variety of options and everything tasted great. They even had spa

I chose the Western-style breakfast, but the Japanese options were also extensive; it was the best meal I had during my stay in Osaka. The front desk staff were outstanding, and everyone—from the waitstaff and chefs to the Room attendants—greeted me warmly, making my stay truly

The room had 2 beds, a sofa bed, and a single bed, all comfortable for a good night's sleep. There was even a three-sided mirror dresser with actress-style lighting. The view from the room was great, and we enjoyed Onsen in the private bathroom. Being right in front of Fukushima

The shower had great water pressure and was extremely comfortable, instantly washing away the fatigue from traveling. Above all, all of the staff were truly kind and attentive. Their thoughtful hospitality made our stay warm and memorable. Now I understand why it’s so popular and

Everyone, from the front desk and bell staff to the restaurant and shuttle bus team, provided genuinely pleasant service. The breakfast buffet was also high quality, and we were very satisfied! We made our Reservation to coincide with the Mint Bureau’s cherry blossom promenade.

Whenever I visit the Kansai area, I always stay here. I usually come by car, and parking has never been an issue. The front desk staff are always welcoming and provide excellent service. I always book a twin room, and my wife and I were very happy to stay again this time. The spa

Enjoyed the stunning night view from both the bath and bed, as well as the thoughtful breakfast and relaxing time in the lounge. The breakfast starting with sparkling wine was delightful, featuring three different egg dishes over three days and freshly baked bread each time. On N

We had afternoon tea, evening service, and breakfast, and everything felt wonderfully seasonal—we were very satisfied. My wife even had sparkling wine with breakfast (laugh). It more than met our expectations, and we had an amazing, fulfilling staycation. We’re planning to come

The Room was clean and beautifully designed, and the premium floor also offered a great range of amenities. The large public bath was clean as well, with a powder room and an open-air bath, so I could relax at my leisure. The atmosphere around Nakanoshima is wonderful too, and I’

You can take a walk to the museums in Nakanoshima, and it's a perfect location for exploring the Yodoyabashi, Kitahama, and Honmachi areas. The Room is spacious, with plenty of room to open a suitcase on the floor, and there is a two-seater sofa, making it very comfortable. M

What I liked I chose the Room-assigned-at-check-in Plan, and they gave me a room with a queen-size bed, so I had a very comfortable stay. The TV was positioned so it was easy to watch from the bed, and I could use my own account to watch streaming services—perfect for someone lik

The room on the upper floor had a beautiful view, and the night view was especially fantastic. As I was traveling alone, I was able to relax and enjoy the lovely room. The service, room, and accessibility were all highly satisfactory, and I would like to stay here again the nex

We stayed for two nights in a Suite and a connecting Room. We were completely satisfied with the Room, service, and food. The location—inside KITTE Osaka—also meant we could enjoy dining outside the Hotel without ever going outdoors. For dinner on the first night, we had takoyaki

The staff were also kind and attentive. It was crowded, but I was able to use Umekita Onsen as well. The Room has a fine bathroom too, but a large Onsen is perfect for relieving fatigue. This Hotel has become one I’d like to stop by and stay at again—whether to unwind from

Not only is the interior concept exceptional, but the sophistication and professionalism of the staff also provide unparalleled service. The smart service of the hotel car provided at departure left a deep impression, making it one of the hotels I definitely want to visit again