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I stayed around April for a live concert trip. The staff at the front desk were very pleasant and attentive, and the hospitality was excellent. They kindly agreed to store my luggage, which was a great help. I believe I chose the lowest-grade Room, but it was very spacious, spotless throughout, and comfortable. When I visit the Kansai area again, I would love to stay here again. Thank you for a wonderful experience.

We brought our own food to celebrate in the Room, and the staff kindly warmed it to the perfect temperature and delivered it to our Room. The night view from the Room was stunning, and we had an unforgettable evening. We look forward to staying again in the future. The cake

I stayed here along the line for a concert in Takaishi City. The location was convenient, check-in was straightforward, and the room was spacious—overall a very comfortable stay. As a personal note… the bathtub felt a bit shallow. Also, my name was entered incorrectly at check-in, but the front desk staff were very pleasant, so it didn’t leave me with a bad impression. If I have the chance, I’d like to stay again and make use of the on-site Facilities as well.

All staff were friendly and approachable, and we had a wonderful time. For breakfast, the Thai dishes on the 2nd floor were excellent, and the reservation-only Japanese breakfast in the Club Lounge was also outstanding—both were very satisfying. We also visited Osaka’s rare rooftop bar, “Crude Deck,” and enjoyed an evening atmosphere reminiscent of Southeast Asia. We would love to stay again.

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Everything was great—the service, the room, and the breakfast—but the breakfast selection was outstanding! Eel, pickled plums, acacia honey, cheese, vegetable juice, and more. There were so many carefully chosen items that I wanted to try but couldn’t fit in, so I’ll save them for next time (lol). During the busy breakfast hours, a staff member helped me out. They seemed a bit surprised but were happy about it. It’s also close to JR Namba Station and the West Exit of Osaka-Namba Station. You can get to the Hotel without getting wet, and there’s a Life supermarket open until midnight nearby—so there was nothing to worry about.

It’s a very clean Hotel. The front desk staff provided exceptionally friendly and wonderful service. I stayed in a triple Room with my children, and it was spacious and very clean. The view was amazing! The kids were thrilled. In the morning, there’s a bus that takes you to USJ, so access was convenient. The location is right in front of JR Bentencho Station, but you have to take an overpass and make a detour, so it can be tiring with lots of luggage. It may also be a bit hard to find your way. The breakfast buffet on the 51st floor offers an incredible view. The food was delicious as well. It was extremely crowded, though. Overall, I’m very satisfied! I’d love to stay again.

It was so lush and green that it hardly felt like Osaka, and it was incredibly relaxing. The staff were kind, and we had a wonderful time. Thank you very much. We will visit again.

We had a relaxing stay! The front desk staff’s warm smiles and service were excellent!

I stayed without high expectations due to some negative reviews, but the room was spacious and there were no particular issues. It was conveniently located near USJ and Expo, and I was happy to stay at an affordable price.

We stayed here after visiting Universal Studios Japan. 4 adults: 69,000 yen. No BBQ, breakfast only. Since the park was open past 10 pm, we arrived at 11 pm and basically just slept. The place was spacious and the heating was warm (there were three heaters, but we only needed one). It was also nice to have two sinks. A few small issues: we found hair on the bedding in two spots, and although there were four adults, there were only three coffee packets provided. (There were about ten packets of sugar and creamer… compared to just three coffees.) I also wish there had been tea bags. Not everyone drinks coffee, so it would be nice to have a drink option for both morning and night. As for breakfast, the hamburger was very filling—honestly a bit too heavy for older guests. Also, some people can’t eat meat, so it would be great to have non-meat options. The juice choice was apple juice only. Maybe because of the heating, the futons felt quite thin. We brought our own blankets, so it worked out. It was pitch-dark at night, but when we woke up in the morning, the view was beautiful. Overall we were satisfied. It felt like a waste to stay somewhere this nice just to sleep—next time we’d like to try the BBQ as well. Thank you very much.