Sekitar Pelabuhan Toba × Penginapan popular dengan matahari terbenamMakanan di Hotel·penginapan gaya Jepun dinilai tinggi

It was a wonderful Hotel that exuded classic history and elegance. Not only were the in-house Facilities excellent, but we were also truly impressed by the delicious cuisine and the breathtaking panoramic view over Toba Bay. Above all, the staff’s attentive care and warm hospitality were outstanding, allowing us to spend our entire stay in comfort and relaxation. At the club lounge, we enjoyed a leisurely time along with high-quality drinks and lounge-exclusive dishes. The cheesecake—so well known that people say “Toba International Hotel means cheesecake”—was indeed as delicious as its reputation suggests, adding a special touch to our stay. In addition, the “Pearl Aurora Bath” infused with pearl ingredients at Shiojitei on the grounds was exceptional; its shimmering water gently soothed away our travel fatigue. The food, location, bath, and service from the staff—everything made for a highly satisfying stay. This is a truly wonderful Hotel that we would love to visit again. Thank you very much.

The food was delicious, the free drinks were great, and we could watch the fireworks right in front of us—it was amazing. Thank you very much. If we have another opportunity, we would definitely like to stay again.

Toba Grand Hotel To the General Manager and all staff, Once again, thank you very much for providing such a high-quality, safe, and consistently wonderful stay, along with truly blissful hospitality. The thoughtfully prepared cuisine was astonishingly delicious, and my wife and I enjoyed a wonderful trip that left us genuinely satisfied. Each time we experienced your warm smiles and refined service, we felt deeply happy and thought, “We’re so glad we chose to stay here.” I was truly moved by what can only be described as a “happiness-producing Hotel” that brings smiles to guest after guest. What makes your Hotel so exceptional is your challenging spirit—never settling for the current appeal, but always striving to create new moments of inspiration. As a devoted fan of Toba Grand Hotel—and as “Donguri Captain”—please allow me to share a few ideas with heartfelt appreciation: 1) Extend lounge hours (until 11:00 p.m.) Spending time in that sophisticated lounge is truly special. If guests could enjoy complimentary drinks until 11:00 p.m., the evening would become an even more memorable experience. 2) Revitalize the retro game arcade & festival-style corner If an energetic “festival corner” were added to that nostalgic and welcoming game arcade area, it would surely become a signature spot where both adults and children—across generations—could have an amazing time together! 3) Seasonal limited-time “all-you-can-eat fruit” buffet feature For example, “all-you-can-eat strawberries” in early spring or “all-you-can-eat melon” in summer. Having seasonal highlight events at the buffet would help attract repeat guests throughout the year and generate even more buzz—I’m confident it would be a great success. Of course, I fully understand that your staff’s working environment and operational considerations must come first. With that in mind, I would be grateful if you might keep these ideas in mind simply as one fan’s dream of “how wonderful it would be if this became possible.” With Toba Grand Hotel’s potential—and the passion of your entire team—I truly believe you will continue to be the region’s undisputed number-one Hotel. Going forward as well, let us guests join hands with you—the General Manager—and all staff members to make this wonderful Hotel shine even brighter together.

We stayed for our wedding anniversary with a Plan where we went fishing and the head chef prepared the fish we caught. We had such a wonderful time, and it was an Accommodation that made us truly glad we chose it for our anniversary. First, the atmosphere of the Room was fantastic, and it was lovely that you can see the ocean from every Room. It felt great to relax while gazing out at the sea from our Room. While fishing, we caught a fairly large fish that we both said might be a conger eel. We never expected it to be pike conger, so we were surprised when we found out later (laugh). If you bring the fish you catch back to the Accommodation by the designated time, the head chef will turn it into one dish for dinner. This time, our pike conger was served as a dish layering zucchini tempura and pike conger tempura, with ume plum paste and salt on the side. The flesh was incredibly fluffy and delicious. I think what makes this Plan special is being able to have “the fish we caught ourselves turned into such a wonderful dish.” It also became an unexpected travel memory. For dinner, I had mentioned in advance that I’m not good with raw fish, so they cooked mine through. They prepared it in ways that suited each type of fish—grilled or lightly seared—so I could enjoy everything deliciously. What left an especially strong impression was how attentive the staff were. They cleared away an egg-and-soy dipping sauce that came with sashimi once, but later my husband and I mentioned that since there would be udon at the end after Matsusaka beef shabu-shabu, “We should have kept that egg-and-soy sauce.” Then they brought us a fresh serving of egg-and-soy sauce, which made us very happy. It felt like they even noticed our small conversation; not only was the food excellent, but their thoughtfulness really stood out. During our stay there was also a group visiting from overseas, but because dining areas were separated, it never felt noisy and we could enjoy our meal at ease. The baths were also very spacious and well equipped—sauna; open-air bath; cold bath; jacuzzi; standing bath; and more. It was so nice that we wanted to go in again and again during our stay. The Room, cuisine, baths—and above all the considerate care from everyone on staff—were all completely satisfying. It became a wonderful stay worthy of our wedding anniversary. This is an Accommodation where we’d love to stay again for another special occasion.

At dinner, the proprietress came to speak with us, and when we mentioned our 30th wedding anniversary, she gave us a wonderful handwritten gift that truly moved us. We were so happy. We have it proudly displayed at home. The unexpected present became a very special memory.\nThe views from the Room and the dining area were exceptional as well.\nAt breakfast, we also had the chance to chat with a staff member from our hometown. We were touched by everyone’s kindness and thoughtfulness.\nIt was a truly wonderful Accommodation. Thank you very much. We hope to visit again someday.

The food, the Room, and the warm hospitality from the Hotel staff were all wonderful—we were completely satisfied. Everything we ate was delicious. The spiny lobster sashimi and assorted fish sashimi were very fresh and truly excellent. The Matsusaka beef was amazing, the abalone was delicious, and all of the other dishes were great as well. It felt very luxurious. The breakfast horse mackerel mirin-dried fish was tender and incredibly tasty, and even the seaweed—smoked over charcoal—was thoughtfully prepared. The complimentary breakfast coffee service was also excellent. The coffee machine was a De’Longhi. In the Room, there was a De’Longhi Icona kettle, Narumi coffee saucers, and quality sweets (Shell Raines)—everything provided was top-notch. We were able to relax in our guest Room with an open-air bath. With an ocean view and the sound of the waves, we enjoyed a truly special escape from everyday life. Thank you as well for responding so quickly to an unexpected issue. We learned a lot about true hospitality here. We would love to visit again.

The number of dishes felt limited, both at dinner and breakfast.