Sekitar Resort Ski IIzuna × Penginapan dengan lounge alu-aluan santaiPenilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun

We were looking for an Accommodation to stay with our one-year-old, but every Hotel we checked had no Japanese-style Rooms available, so we gave up and booked a Western-style Room at another Hotel. Right up until the last minute, we kept searching on IKYU and found this Room with flooring, so we decided to stay here. The Hotel had the feel of a long-established Western-style Hotel, but the Room had been renovated, so it didn’t feel old. What surprised us most was how thoroughly everything was cleaned—even the corners of the Room were spotless. Even when our baby crawled around, there was no dust. We felt completely at ease. Thank you very much. Having a microwave and kitchen space was also very helpful. The bathroom had a separate washing area and was easy to use. Everyone—from the front desk staff to the cleaning staff—was very pleasant. Thanks to your thoughtful care in many ways, we were able to enjoy our stay with peace of mind. We’re glad we chose to stay here. When we stay in Nagano City again, we would love to stay here again. Thank you very much.

Excellent. The staff were very attentive, and the all-inclusive package was great. The Italian food was delicious, and the bar-time pizza was even better than expected. Overall, we were very satisfied. However, it was very disappointing that we couldn’t use some activities and weren’t allowed to use them in a positive way, so I’ve deducted a few stars for that.

A private sauna in the room—what a luxury!!! This Hotel, newly built just last year, is stylish and pristine in every aspect, from the interior and exterior to the shared spaces! The welcome drink was sophisticated and satisfying. The sauna room can heat up to 110°C. It reaches 100°C in just 20-30 minutes after turning it on, and you can enjoy a perfect "löyly" session with added aroma. The cold plunge pool is ice-cold and absolutely refreshing!!! Simply flawless. I forgot something during my stay, but the staff's response and careful packaging were incredibly thoughtful. I will definitely stay here again!