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However, the hospitality at Hotel Futaba, the dedication of the staff to meet each guest's needs, the thoughtfulness felt in the cuisine, the impeccably clean onsen facilities, and even the warm expressions in traditional-style notices throughout the facility—everything about it

The open-air bath in the room was spacious and comfortable, with plenty of room for both my husband and me. It was snowing just right, and the snow-view sake with lukewarm sake using the provided bucket and hot spring water was the best. As for the meals, we opted for a smaller c

After arriving at Echigo-Yuzawa Station, we requested the Shuttle Service, and it took no time at all to reach the Hotel. The entire property—even the hallways—is covered with tatami mats, and everything is impeccably clean. We were very comfortable throughout our stay. When we

Meals for both breakfast and dinner were served in the Room, ensuring privacy and complete satisfaction. The food itself was incredibly delicious with generous portions. Price-wise, it’s more reasonable than nearby Ryokans, which is unbelievable. This is a Hotel I’d love to

It was a wonderful Accommodation that made my first trip to Niigata truly special. The building and furnishings felt a bit aged, but there were programs where we could enjoy the local culture, such as shamisen performances and Snow Country readings. They also had thoughtful a

This time, I stayed for one night with three friends. We arrived early, so we were able to leave our luggage and the front desk staff kindly recommended sightseeing spots. The dinner was rich in seafood and matched well with the drinks, which was satisfying. I was surprised by th

After crossing a narrow bridge just wide enough for one car—heart pounding—you’ll find a charming Accommodation waiting for you. The historic building is kept very clean, and all the staff were pleasant, making our stay comfortable. The abundant free-flowing Onsen can be enjo

Their natural and thoughtful service was truly wonderful. They even upgraded our room, and its excellence brought so much joy to our child. The bath was amazing as well; enjoying an open-air bath while admiring the snowy scenery was incredibly relaxing. The meals were also very

The hot spring quality is excellent, keeping you warm for a long time. Both the open-air bath and indoor bath are enjoyable, with a low-temperature bath available for extended soaks. Fresh towels are provided in the large public bath area every time you enter, which was very conv

The Onsen was available 24 hours a day, and the separate open-air bath was especially amazing. The meals were buffet-style, and the rice was delicious—Niigata really lives up to its reputation as a rice region (laughs). The side dishes were also excellent. All of the staff were k

The Facility was excellent, and we enjoyed a relaxing dinner in our Room. We were very satisfied with both the price and what was included—thank you for a wonderful one-night stay. However, while the simple style was nice in its own way, we would have appreciated a few thoughtful

This was my second stay. Last time I booked without meals, but this time I came to visit the Kiyotsukyo Tunnel, so I chose a plan with breakfast. The rice was served in an individual pot for each person, and there were many side dishes; I’m sorry I couldn’t finish everything. Pe

Everything—from the shampoo and hair dryer to the showerhead—was from ReFa, and I was very satisfied with the amenities. I also loved the semi-open-air bath with free-flowing hot spring water, which I could enjoy anytime. The TV was large and it was convenient to have access to v