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This was our first stay at this Accommodation, and we really liked it—the atmosphere was great, and the Room was spacious and very relaxing. It’s also close to Yubatake, so getting to Yubatake in the daytime and when it’s lit up at night, as well as shopping for souvenirs or grabbing a quick drink or meal, was no problem. Since it isn’t right around Yubatake, we were able to spend the nights quietly. We’ll definitely stay here again the next time we visit Kusatsu.

This was our first time staying here. We made a Reservation with a very good-value Plan, but one person suddenly couldn’t make it. When we informed the staff, they handled it very flexibly, which truly helped us. It was our daughter’s birthday, and they also arranged a birthday cake separately. The staff and other guests offered congratulatory words as well, and our daughter was delighted. The meals included some items prepared in advance, but the Joshu beef sukiyaki and fresh sashimi were especially delicious. Rice, miso soup, dessert, and drinks were served buffet-style, so we could enjoy seconds without hesitation—this was excellent. The Room was very spacious; the tatami mats looked newly replaced, there were no areas that concerned us in terms of cleanliness, and we stayed comfortable throughout. Needless to say, the large public bath had wonderful water quality. There was also a cooler “refreshing bath” available only in summer at a lower temperature, which made it comfortable for the children too. All employees were kind and helpful. Above all, it left an impression to see energetic senior staff cheerfully greeting guests while pushing large carts. Everyone worked so efficiently that it gave us energy as well. I’m sure there are various Reviews out there, but for our family this has definitely become a place of wonderful memories—thank you very much! Also, the flowers were properly arranged with fresh blooms; I admired how well they are maintained despite how much work that must be. Next time we’d love to return with the person who couldn’t come this time as well.

- They flexibly accommodated our request to change the Room location, considering convenience for the bath and dining room. - We appreciated the warm hospitality of the woman in charge of meals. - The female front desk manager kindly agreed to take a commemorative photo for us. We left the Accommodation with a very positive impression.

I stayed here for one night on the second night of my five-night solo trip to Kusatsu Onsen from Fukuoka, and I’m glad I was able to get a Reservation. I had heard that Kusatsu Onsen has various types of spring water, so I chose this Ryokan because it has a great reputation for its water quality and allows solo guests to enjoy the Onsen. Just as expected, the Onsen was truly wonderful, and I enjoyed soaking many times. I also visited several public baths—hot, tingling springs like Jizo-no-Yu felt great—but Gokurakukan’s comfortably warm Onsen was perfect for a long soak. It’s also recommended for those who don’t like very hot water. Towels were available in the Room as well as in the changing area by the bath, which was very convenient. Another nice point was being able to go to the Onsen without passing through the front desk, making it easy even early in the morning. The Room was clean, and the toilet was exceptionally spotless. I was happy to find Matsumura manju served with tea snacks. The free breakfast was delicious—the bread was wonderfully chewy. I also had dinner at the restaurant on the second floor; both the curry doria and carrot salad were excellent. At check-out, the owner and staff kindly gave me detailed sightseeing tips around Kusatsu. Thanks to them, I learned about Jigokudani Monkey Park in Nagano Prefecture and went there using car sharing. After waiting about 30 minutes, I was lucky enough to see monkeys soaking in an Onsen—it was amazing. The next day, I used car sharing again and enjoyed Ikaho’s hot spring buns and Mizusawa udon as well. It became a truly memorable solo trip. The hospitality was warm and welcoming, and next time I’d love to stay with my family—thank you very much.

We stayed here for our ski trip. The location is perfect, right in front of the ski resort. While there are minor points that could affect ratings, overall we were satisfied. The Facility is undeniably old, but the service was good and the meals were as expected. One concern was the slight odor from the drainage in the washing area, which was unfortunate given how great the Onsen was. Also, the cheesecake is absolutely delicious!

I stayed at this Accommodation during the summer season.\nThe entire building had undergone major renovations, and it was very clean, making for a comfortable stay.\nThe food was delicious, and the chef-made omelets at the breakfast buffet were outstanding.\nIn addition to the large public bath, there was also a private family bath, and I could use the free massage chairs. After bathing, it was wonderful to cool off in the evening on the balcony on the third floor while enjoying a beer.\nIn winter, staying in the Ichinose area offers better access to the ski resort, so I would love to stay here again if I have another chance during summer.

Conveniently located near Yubatake. The hot spring water was excellent, and I fully enjoyed Kusatsu. Thank you!

It was worth extending our trip from Karuizawa to Kusatsu Onsen just to visit Kimuraya. We truly enjoyed a relaxing time, and the Shirahata no Yu with its free-flowing Onsen water was so smooth it felt like it embraced the body. Even my husband, who isn’t particularly fond of hot springs, seemed to appreciate its charm and went in multiple times. The staff members were all wonderful as well.

The dinner course is exceptional and worth the trip on its own. A perfect balance of authentic Japanese cuisine and French dishes alternates beautifully, creating an outstanding dining experience. Additionally, the female staff are incredibly hardworking, the Onsen is excellent, and being located over 1500m above sea level makes it a perfect summer retreat. Despite the Facility being older, it is clean, well-maintained, and very comfortable. The Onsen was truly amazing as well. Shiga Kogen offers plenty of summer activities, and consulting with the Hotel staff provides a wide range of options to enjoy. It was a fantastic experience overall.