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This was our first stay here on a trip with four friends. The Room, the meals, and above all the service from all staff were outstanding. Every staff member was courteous and kind, and we truly felt first-class hospitality—worthy of a five-star Accommodation. Thanks to you, we were able to relax throughout our stay and enjoy a special time. The clean and comfortable Room, the wide variety of delicious and thoughtfully prepared buffet dishes, and the wonderful Onsen—all exceeded our expectations. Everyone in our group was very satisfied with this trip. When we visit Kusatsu again, we would definitely like to stay at Hotel Ichii again.

You can enjoy the gentle Yubatake Onsen in the calm, refined atmosphere of a long-established Ryokan. The food is delicious, but above all, the staff are exceptionally kind. Every visit leaves me impressed by their outstanding service. At check-out, the gracious proprietress sees you off with great care, and you can truly feel how her attentiveness is reflected throughout the entire team.

It was really great!

It was within walking distance of Yubatake, and the meals offered a wide variety and were delicious. The Room was so spacious it almost felt like too much, but I was able to relax very comfortably. The open-air bath in the Room wasn’t very private despite being “open-air,” as it could be seen from outside, so I ended up having to lower the blinds, which reduced the sense of openness. Still, it was much better than an indoor bath. There was also a large public Onsen bath, so I could fully enjoy the Onsen there as well.

This was my second stay, and I stayed for one night. The hot springs were excellent, with a different water quality from Kusatsu Onsen and a unique appeal of their own. While there isn’t the bustle of a typical hot spring town, there was also a guitar and violin performance starting at 8:00 PM, making it very relaxing to spend time inside the hotel. The dinner and breakfast buffets offered a wide variety of dishes and everything was delicious. The service from the international staff was also very polite, and it felt like they are well trained. I would love to stay again if I have the chance. Thank you very much.

I was able to relax and take it easy. I stayed in the South Wing, which was a bit far from the Onsen, but I enjoyed getting there using the inclined elevator. The Facility felt a bit old, but I think that also adds to the Onsen atmosphere. What stood out most was how delicious the vegetable dishes at the buffet were. The roast beef and crab were great too, but above all, the vegetables were excellent and very satisfying. The staff greeted me every time we passed each other, which made my stay very comfortable. I would love to stay again. Thank you very much.

After reading everyone’s Reviews, we decided to stay at this Hotel! Just as the Reviews said, the Onsen was outstanding. The meals also offered a great variety of dishes, and everything was delicious. Other than the broken TV remote in our Room (we ended up operating it on the unit itself—I’m sorry I forgot to mention it directly), an unremovable stain in the Room toilet, and someone bringing a smartphone into the Onsen (I was very surprised), everything else—at this price for this season, the quality of the Onsen, and the hospitality of your staff—was extremely satisfying. Unfortunately, the weather was bad so we couldn’t go hiking, but next time I’d love to hike from the Maeyama Summer Lift. We look forward to staying again. Thank you very much for taking care of us.

I stayed for one night. The Room was a twin in the annex, and I was able to relax comfortably. There is an Onsen in the building that is available 24 hours, so it was great to be able to bathe early in the morning as well. Yukata were provided in the Room, and at night I enjoyed strolling around the illuminated Yubatake in a yukata, which became a wonderful memory. I would definitely like to stay here again when visiting Kusatsu.

The building is old, but the condominium Room had been renovated and was comfortable. It was disappointing that the electric kettle was scorched. The parking entrance is narrow, so please be careful not to scrape your car. Although the Facility in the large public bath in the basement is old, the Onsen was at a comfortable temperature. The course dinner was delicious. The children’s menu was also tasty, and we were very satisfied. If the weather is good, it seems like you could take a walk around nearby, so I hope to do that next time.