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We stayed here for our 30th wedding anniversary. Surrounded by the forests of Miyota, the quiet Room was very comfortable even with the windows open. The bath, the meals—everything was wonderful, and what made it all possible was the pleasant hospitality of the staff. Next time, we would like to visit during the season of fresh greenery and try the Italian cuisine. It became a truly memorable anniversary.

This hotel truly embodies exceptional hospitality. The service is attentive, courteous, and thoughtful—and the same goes for the dining. Not only are the flavors and ingredients outstanding, but it’s rare to encounter cuisine prepared with this level of care. I also loved the comfortable room, the hot stone spa, and the atmospheric semi-open-air bath. At all times, you can enjoy a pleasantly private space as well. By the way, on long drives the windshield tends to get dirty and obstruct your view, and although it bothers you, you often end up leaving it (maybe it’s just me?). I was impressed time and again by thoughtful touches like having it quietly wiped clean before departure. So-called “popular inns” often raise expectations too high before your stay, so in reality they can be disappointing more often than not. However, this was a rare hotel that made me want to visit with the stay itself as the purpose of my trip.

A calm Accommodation in a quiet, secluded area with hardly any traffic noise, where you can truly feel time pass peacefully. The meals weren’t overly large and the number of dishes was modest, but each one was carefully prepared and delicious. It was an adult-oriented Accommodation where you can genuinely relax and unwind.

We traveled with my spouse, our daughter, and my grandparents. It was a hotel where the whole family could have fun and relax. The pool was larger than we expected, and even when it was crowded, we could still enjoy it without worrying too much! There are also places to sit by the pool, so you can relax and watch as well.

We stayed for one night and two days on the senior Plan with two meals included. We received a call in advance to confirm a few details, and the staff member was extremely courteous, which raised our expectations and made us look forward to our stay. Those expectations were fully met: throughout our visit, the service from all staff—at the front desk, restaurant, and elsewhere—was wonderful, natural, and never overbearing. Thanks to you, my spouse and I enjoyed a truly comfortable stay together for the first time in a while. The Facility was clean, the meals were very satisfying, and we felt it was excellent value. We would love to visit again. Thank you very much.

I visit Sugadaira every summer, so I check early, but I can never get a Reservation. This time I happened to get one, so it was my first stay. The area around the Hotel is very quiet, and the view from the Room is wonderful. After soaking in the Onsen, my skin stayed moisturized for a while. Everyone—the front desk staff and restaurant staff—was very pleasant and welcoming, and I had a truly enjoyable time. The buffet made great use of fresh vegetables and was thoughtfully prepared rather than relying on cheap pre-made sauces. It was delicious. Since it’s so hard to secure an Accommodation Reservation here, I’d come just for the meal alone. There were also many thoughtful touches: a sheet listing the names of the mountains visible from the Room window, places to hang clothes throughout the Room (probably for winter ski wear), a towel for wiping around the washbasin, and a cube-shaped power strip with five outlets. It’s a Hotel with great attention to detail. If I can get another Reservation, I would definitely like to stay again.

Because we had such a wonderful stay last year with my preschool-aged child, this year the three of us—including my husband—stayed again. On the first day, we played at Toy Kingdom nearby. We entered at 1:00 PM, and the park closed at 5:00 PM that day, so it felt like there wasn’t enough time to do everything. There were athletic activities, rides, and events as well, and we had a very fulfilling time. As for the dinner buffet, there were plenty of kid-friendly options again, so we were very satisfied! The roast beef, seasonal pasta (soy milk lemon), and Basque cheesecake were especially delicious. My child was thrilled to find sushi, hamburg steak, and straight-cut fries and ate until completely full. We were also surprised to see watermelon even though it was October—my child went back for seconds. The milk was tasty too; they drank a lot of it. During other times, we enjoyed the mystery-solving activity included in our plan as well as fireworks. Even inside the hotel we didn’t have enough time—we kept having strategy meetings like “What should we do next?” With one night including two meals for three people plus fireworks and Toy Kingdom tickets included in the plan, JPY 37,000 is an incredible value. At other hotels we often end up with nothing to do after check-in and spend time feeling bored, but here you can truly have a packed and enjoyable stay. Also, in August I booked through another site but had to cancel on the day due to my child not feeling well. When I called the hotel that morning, the front desk staff handled it very kindly. Thank you again for your help then. We will definitely stay again next year!

I chose this Accommodation because I was very interested in the open-air bath accessed by the mountain railway. I enjoyed it so much that I ended up using it three times during my stay. Since it was Monday right after the holiday period, it was very quiet, which was great. The Facility has the charm of a classic Onsen Accommodation, and the guest rooms have been beautifully renovated, making it extremely relaxing. I would love to stay again.

It felt like an Accommodation focused on visiting nearby public baths, and the staff were very kind, which left a great impression. The canned beer and highballs available for purchase at the front desk were also reasonably priced. That said, a few things stood out: - I assume the Onsen is naturally low-temperature, but the open-air bath felt lukewarm. Since it was midsummer, I apologize if that temperature was intentional. - The Room with a private open-air bath was spacious and wonderful, but there was no wash bucket or chair for the bath, no sugar or milk/creamer for coffee, and no glass beer tumbler. It was a bit inconvenient. - The Wi-Fi only worked near the Room entrance. What impressed me most this time was the live performance by volunteers after dinner. From a large song list, they played our requested songs on saxophone, piano, and percussion—it was truly excellent and very moving.

The baths are simply excellent. The Rooms and building are somewhat old overall, but the baths are truly wonderful. The meals aren’t flashy, but they taste good and come in satisfying portions, so we were pleased overall. We were able to set off fireworks in the parking area a short distance away, and the kids seemed to really enjoy it.