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I stay here once a year for a relaxing trip with friends. We chat, drink, and eat, enjoy the luxury of doing nothing, and take our time soaking in the Onsen to feel refreshed. I’d love to stay again next year. The meals and service are excellent, and my friend said she’d like to come back on a parent-and-child trip.

The Facility was very luxurious yet refined and relaxing. The hospitality was excellent, and the meals were truly delicious. The Onsen water was clear and colorless, but it lived up to its reputation as one of Japan’s Three Famous Hot Springs, said to have been favored by Masamune Date. It doesn’t make you overheat easily and keeps you warm for a long time—an exceptional spring quality that warmed both body and mind and soothed me deeply. Next time, I would love to stay in a Room with a private open-air bath. I will definitely return.

The price is reasonable, yet the meals are excellent. I love the fig wine compote—it makes me happy to see this season come around again. I stay here 6–7 times a year; it’s my favorite Accommodation. The sauna is wonderful—I go in and out and spend about an hour there. The bath temperature suits me perfectly. I’ll be staying again at the end of this month. Highly recommended.

There were thoughtful touches throughout, such as a basket for carrying towels and a change of clothes to the bath, and tabi socks provided for use inside the property. The food was also delicious.

It was our first stay in a while, with seven family members including our grandchildren. As it was a long weekend, we expected it to be crowded, but we were still able to relax and had a wonderful time. Dinner was very filling and we were very satisfied. However, at the end of the meal we wanted to have coffee or tea, but it was quite crowded and took a long time, which was disappointing. We hope you can add more self-service machines for coffee and tea. We would like to visit again.

I stayed in a Room at Hakubaittei. The building is old, and the in-room toilet, sink, and bath felt dated, but everything was well cleaned and felt hygienic. The light switches were unresponsive and had a delay before turning on, which was inconvenient. The Onsen baths offer a wide variety and were very satisfying. There are also many open-air baths. The changing area was clean as well. There are several entrances to the baths, but when using the entrance near the front desk, the cold-water dispenser was only located between the changing area and the bathing area. It would have been nice to have a cold-water dispenser with cups near that entrance or in the changing area. There were dispensers near other entrances. The meals weren’t anything special, but everything tasted good. The service was also good. The breakfast buffet had plenty of variety and was delicious, with shabu-shabu, tuna sashimi, and kamameshi even in the morning. I chose this Accommodation for the baths and food, so it was absolutely the right choice! I’d like to stay again.

This was the finest Hotel I have ever stayed at. The room, the private open-air bath, the hospitality, the meals, and the service were all exceptional. I was able to relax and enjoy a truly unhurried stay. Unfortunately, my partner felt a bit unwell, so we could only enjoy the meals with our eyes, which was very disappointing. That’s why we definitely want to come back for a retry. Thank you very much for such a wonderful time.

I stayed here with two friends from out of town. I’ve stayed at various Hotels in Akiu Onsen, but Hana no Yu’s buffet was outstanding! You can make your own drinks, and there was a wide variety of delicious dishes from appetizers to desserts. The Room was very clean and I was very satisfied. There are three Onsen baths, so we were able to fully enjoy them. I’d love to visit again.

There were no excessive services, but all the essential ones were well provided. In the spacious community zone, there were servers not only for tea and coffee but also for beer, and I was very satisfied that I could enjoy a casual drink. There was also ice cream available in the post-bath area. I also thought it was great that there is a Room where families with children can play. Meals are buffet-style, and everything was delicious. The rock bath is worth seeing at least once—it's wild!

This was our first stay here. My husband enjoys searching for Accommodations when we travel, and we found this place through a Review site. From the moment we arrived, we were welcomed with a welcome drink. After that, we enjoyed Japanese-style relaxation in the free private bath, then went from one bath to another—the historic marble bath and the panoramic-view bath. Once we were refreshed, we savored dishes made with plenty of local ingredients, and the pudding dessert was unbelievably delicious. After dinner, there was complimentary service in the first-floor lounge: homemade alcoholic drinks and juices, small desserts, and snacks. You can relax at your own pace while listening to music. Breakfast was just as lavish—freshly cooked Hitomebore rice that was glossy and wonderfully chewy with tasty side dishes. On top of that, the ochazuke made with the Accommodation’s signature dashi is outstanding, so getting a second helping of rice is a must. On departure, they even gave us freshly baked croissants as a gift—truly attentive in every way. We are grateful for the staff’s warm hospitality. This is an Accommodation we would definitely love to visit again.

The Italian cuisine is outstanding. The view is flawless. The staff’s hospitality is excellent. The only area for improvement is the lighting from the restaurant to the Room at night.