Sekitar Akan Ko Ainu Kotan × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun

We stayed here for our 20th wedding anniversary. This was our third stay, following our honeymoon and our 10th anniversary. Each time, we have stayed in the same room. The warm hospitality has remained unchanged, and we had a truly wonderful time. Thank you very much!

This is a very nice Hotel where you can fully enjoy the great nature of Lake Akan. The woody interior seems to have been recently renovated and is very relaxing. There is coffee service in the lobby, and luggage storage is done by placing your bags in a locker after setting your own code. We splurged on a better Room and it had an outstanding view, plenty of space, and even a microwave. Breakfast was excellent—as you’d expect in Hokkaido—not only seafood but also pizza and hamburgers, plus smoothies. We also heard we could use the baths at the main building of the same Tsuruga group, so we went there. There is a shuttle bus, but it’s about a 7-minute walk along the lakeside. The baths at the main building were incredibly luxurious.

We stayed in a river-side Standard Twin. It felt like a slightly more luxurious version of Dormy Inn—keeping all the meticulous attention to detail Dormy is known for, but with extra touches of indulgence. It was fantastic. What we loved: ● The dim, forest-like atmosphere in the lobby ● The view of the river and trees from the room ● Being able to open the window and let fresh air in ● Listening to the sound of the river all night ● The in-room hinoki (cypress?) bath and Dormy-style setup that fills quickly and effortlessly ● A long, narrow room layout with the beds placed in a darker area away from the window—very calming ● A hand-grinder coffee set—wonderful ● A sink at the bar area above the fridge—amazing. First time I’ve seen this. No need to deal with leftover drinks in the bathroom area! ● Loungewear that doubles as pajamas, just like Dormy Inn—perfect. No need to bring extra clothes for inside the hotel ● An entryway where you take off your shoes before stepping into the room—nice touch ● Slightly more upscale in-room amenities (skincare/toiletries), which was a pleasant surprise ● The young woman at reception was very friendly and welcoming ● The older gentleman serving breakfast was also very kind and shared helpful information with us ● A large sofa in the room that you can really stretch out on What could be improved: ■ The window you can open for ventilation is small. When it’s hot, it doesn’t let enough air through—you’d want a larger opening for better airflow ■ Breakfast: I liked the steamed vegetables in the Western set, but I wasn’t sure why they were meant to be eaten with French dressing. They were delicious with olive oil and spice salt (served with the egg) instead ■ I would have appreciated slightly thicker bath towels ■ There are no bath towels provided at the public bath (so if you forget to bring one from your room, you’re stuck). Since we used it multiple times a day, it would be nice if there were 2–3 towels per person in each room… though given everything else they provide, I understand Overall, between the incredible view and great hot water, it was an excellent experience. It’s extremely far away—but maybe that’s exactly what makes it special. I’d love to come back.

I’ve traveled to Akan several times, but this was my first stay at this Accommodation. It has the feel of a long-established property, and the staff were calm, courteous, and kind. I was satisfied with both breakfast and dinner. The Onsen was very pleasant as well, but the sauna was too hot—right when I stepped in, I burned the soles of my feet. I had been looking forward to it, so it was a bit disappointing.

We stayed this time as a family of four. We first discovered this Accommodation when we stayed here on a tour more than 10 years ago. Since then, we have returned many times for motorcycle touring and family trips. It is also in a great location for visiting the nearby Ainu Kotan and local handicraft shops. The delicious meals—and above all, the Onsen—everything deserves top marks. We will definitely be back again.