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The post-bath ice candy service reminded me of Dormy Inn and was delightful. At Velbois restaurant, both taste and service were above standard—the doneness of the sea bream poêlé was excellent. It was nostalgic to see Mr. Sa (once called "the strongest contractor" at Hakone High

It was the first time in a while that we were able to truly enjoy outstanding French cuisine, and my spouse and I were genuinely moved. Each dish was delicate and delicious, and the service from all staff members was refined and wonderfully comfortable. We are truly grateful for

It was a wonderful Hotel! We chose a Plan that included two sessions in the private family bath, and it was such a relaxing time together as a family—making great memories. All the staff were kind, and we enjoyed an elegant stay. Everything was spotless and incredibly comfortable

The staff at the front desk, restaurant, and Shuttle Service drivers were all very accommodating, making my stay pleasant. For dinner, starting at 5 PM came with a complimentary drink, so I enjoyed sake and a highball, and the meal was very delicious. The view of Mt. Fuji from

Each dish prepared by the head chef is like a work of art—absolutely delicious—so both my heart and stomach were completely satisfied. Also, just like at Fufu, I love Hakone Suishoen’s onion dressing—it’s so good that I bought some to take home. I also had the chance to speak wit

Everything was delicious, but my wife particularly enjoyed the pumpkin coulis at dinner and the eggs benedict at breakfast. I was impressed by the straw-grilled bonito and the aromatic consomme royale with matsutake mushrooms and tilefish. The staff were all excellent. Thank you

The view was exceptional—beyond the beautiful greenery, you can see the mountains of Gora. The water quality was excellent as well; it had a silky feel that left our skin smooth, which delighted my wife. The cuisine and service can only be described as outstanding. Every dish sh

- Both dinner and breakfast were delicious. The ingredients and seasoning were well prepared, and the timing of service was perfect. - I stayed in a Western-style Room, and it was spacious enough. - Thank you for preparing champagne for my birthday. - Some information onlin

This was my first trip to Hakone, and we stayed here as a birthday gift for my boyfriend. Both the exterior and interior were stylish and absolutely wonderful. The staff were excellent, and we chose the breakfast-included Plan; we were also grateful for the surprise dessert plate

After checking out, we visited Kihinkan—a historic building where my husband and I savored exquisite soba noodles together. We are deeply grateful to our son and his wife for gifting us such an incredible trip. We would love to visit again someday! Thank you so much to everyone a

The open view of Lake Ashi from the entrance hall, welcome drinks, quick response from the front desk staff, and selecting colorful yukata on our way to the room—all were perfect. Dinner reservations via QR code were smooth. The room and bed were exceptionally comfortable.

The view was excellent, and we were able to relax while enjoying the scenery from the room and the open-air bath. The meal after a refreshing bath was also fantastic. Each dish had unique touches, and the staff provided tips on how to enjoy them best, making everything truly de

It’s rare for me to give all 5 stars, but this accommodation deserves it without a doubt! I’ve found a place that makes me want to visit again after a long time! Simply put, it was amazing. The staff's attentiveness, the quality of the meals and drinks were truly exceptional!

I had a very pleasant stay in a clean, spacious Room. The in-room bath was also comfortable, and I was able to truly relax—spending time in the hammock after bathing and enjoying the beer in the refrigerator. The Room was well equipped with items to make my stay comfortable, incl

The private open-air bath in the room was amazing, and I used it many times, haha. Above all, the food was incredibly delicious, and they even prepared a complimentary birthday plate for me, making it the best trip to Hakone. Thank you very much. Next time, I would like to

- The rooftop open-air bath with a spectacular view, the large public bath, sauna, cold bath, and changing room... everything was sparkling clean and impressive. Hotel Kowakien (Kowakien) reopened after 5 years... I was surprised and almost moved to tears by such a wonderful

The staff provided just the right level of hospitality, making our stay very pleasant. We were able to consult in advance about watching the Hakone Ekiden, and they proposed a good plan, which helped us create wonderful memories. We definitely want to visit again with the family.

With a door between the bedroom and living room, we were able to sleep soundly without the dogs rushing into the bedroom. Our dogs sprinted at full speed around the spacious sloped dog run and happily sniffed everything in sight—they seemed completely satisfied. There’s also a