Kawasan Onsen Omachi dan Hakuba × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun

Everything was exceptional from pick-up to send-off. I stayed here after a weekend trek, and upon arrival we were welcomed with a welcome drink, along with a clear and courteous explanation of the Accommodation—brief yet thorough at all the key points. As for dinner, to put it in gourmet terms: “a blissful dining experience woven from artfully presented plates and a refined atmosphere.” In my own words: the ambiance was wonderful, everything was delicious, and I couldn’t wait to see what would come next! The private bath we used after the meal was also perfect—an open-air bath of just the right size, stocked with popular in-bath amenities that were gentle on the skin—so I could truly relax. The futon was very comfortable, and breakfast was healthy and vegetable-focused with delicious rice; the after-meal coffee in the lounge was excellent as well. Thank you for seeing us off so pleasantly at the end. We’ll be back! It really was an amazing weekend.

We stayed as a couple. I’d been interested after seeing it on the website and social media, and after actually staying here, the meal at LA VIGNE DINING FÛDO was especially memorable. We were able to take our time and truly enjoy dining at the hotel, making for a very satisfying experience. The design of the guest room and shared spaces, as well as the interior decor, was wonderful, and even the scent throughout the property and in the bath amenities was soothing. The room was bright and had a kitchen too, which made it feel more like staying in a private villa than a hotel. It was such a lovely stay that we’d definitely like to return. Highly recommended.

Both dinner and breakfast were delicious, and we were very satisfied. The staff were also extremely friendly. Taking off our shoes at the entrance helped us relax even more. We would love to stay again if we have the opportunity!

This was our nth stay across both the green and ski seasons, and once again we had a very comfortable visit. In particular, perhaps the head chef has changed, but the food was the best we’ve ever had here. The renovated open-air bath was also very relaxing. Staff regularly came by to clean up any debris in the bath area, and it reminded us that these small thoughtful touches add up to make the entire hotel so pleasant. We’d love to return when we have the chance.

I have stayed here every summer for nearly 10 years, and it is truly a wonderful Hotel. Each time I visit, my satisfaction increases. Everywhere in the Hotel is beautiful and spotless, the hospitality is exceptional, and every dish is a delightful surprise. I would like to stay here in other seasons as well.

I always stay for one night to refresh after traversing the Tateyama mountain range. As always, everything is flawless. It’s one of my favorite Hotels. I’ll stay again during the autumn foliage season. Thank you as always for your courteous service.

I stayed during the lovely summer season.\nBecause it was a weekday, they upgraded my Room, and I was able to enjoy a very spacious Japanese-style room.\nThe town itself has a calm, homey feel and hasn’t been overly commercialized for tourism; being surrounded 360 degrees by nature—green and blue—was truly refreshing for both body and mind.\nThe building has been renovated, so it didn’t feel old and everything was kept clean. However, from the entrance to the lobby there were everyday items that felt a bit cluttered, which was a slight downside for anyone looking for an escape from daily life.\nThat said, the gentleman at the front desk was very kind and warm-hearted, the meals (both dinner and breakfast) were delicious, and the staff’s thoughtful hospitality made me feel like “it’s like coming back to Grandpa’s house,” so overall I’m glad I chose this Accommodation.\nThere is an open-air bath, but it felt slightly exposed as if someone might be able to look in from outside, so in the morning I used only the indoor bath.

I stayed here on a family trip with my father and sister. Unfortunately it rained, but as soon as the Hotel came into view, I couldn’t stop feeling excited by its beautiful exterior. The Room was a standard maisonette. The stairs were a bit steep for my father in his 80s, but we were very satisfied with the spacious Room. The Onsen wasn’t overly hot, and there were several options including an open-air panoramic bath and a medicinal bath, so I enjoyed it both in the evening and in the morning. Both the dinner and breakfast buffets had a great variety of dishes, and I ate until I was completely full while trying to decide what to choose. There were still more things I wanted to try, but I simply couldn’t eat any more…! Since there was only one elevator for going up and one for going down, depending on the time it wasn’t always easy to get around smoothly, but otherwise everything was excellent. My father and sister were both very happy and said they’d like to come again. I’d love to stay here again too.

The male front desk staff member was wonderful, and it made me very happy. When I asked a question, he responded with far more flexibility than I expected, which truly impressed me. Thank you very much. He also listened to my conversation with my parents and kindly informed us of the bus schedule without us even having to ask—his thoughtful attention was very pleasant. Thank you for taking care of us during our stay. Dinner was served at a fast pace, so it felt a bit rushed. Since we had the earliest time slot and other guests were coming in afterward, I understand it couldn’t be helped.

We stayed at this Hotel because it is close to the gondola for trekking at Hakuba Happo-One. The interior was simply charming, and we relaxed on the lobby sofas in the evening—the high ceilings made it feel like an overseas Hotel. Many of the staff were from abroad, but everyone was friendly and provided excellent service, making our stay very pleasant. We visited in summer this time, and would love to come back in winter as well.

It’s been eight years since our last stay, and this was our first visit back in a while. We returned because it’s one of our favorites, but here are a few things we noticed for next time: - We would like one more face towel at the washbasin in the Room, since two of us are staying. - Toiletries such as lotion are provided, but my wife said she would like emulsion/moisturizer as well. - A few dishes tasted quite salty to us—such as the breakfast soup, grilled salmon, and pickles. We had heard that Nagano Prefecture has been reducing salt recently. Despite these comments, this remains our favorite Accommodation thanks to the excellent hospitality of the staff. Thank you for taking care of us. We will visit again.

I was able to relax in the Room while looking out at the lush green trees and enjoy a soothing, restful time. The meals were also delicious; I took my time enjoying the course dinner, and for breakfast I had a Japanese set meal. Both the presentation and taste were excellent.

I made a Reservation because I wanted to go snowboarding. The free Shuttle Service to several ski resorts was very convenient. The Onsen and Room were clean, and the meals were luxurious with all-you-can-drink alcohol. The price of around 10,000 yen is an incredible deal. It truly turned into an enjoyable trip. Staying at this Hotel makes you not want to stay at any other Hotel. Thank you very much!

In conclusion, this Accommodation offered outstanding value for money! I had made separate one-night Reservations for different Rooms, but when availability opened up, I was able to stay in the same Room for two nights. I chose the Deluxe Japanese-style Room, and upgrading was definitely the right decision. The first thing I did after arriving was head straight to the Onsen. The water quality was incredible—silky and pleasantly smooth—and it genuinely felt like it left my skin refreshed. The washing area is spacious, and the indoor bath is more than large enough. The open-air bath is a bit smaller, but the water was so clean and soothing that it didn’t matter at all. I would happily come back just for this Onsen. The meals were also excellent. Although it’s a buffet, it wasn’t the typical “hotel buffet” with mass-produced dishes. Instead, each item felt carefully prepared. There aren’t countless options, but both the taste and quality were more than satisfying. I stayed for a Multiple Night Stay of two nights, and the initial plated dish (separate from the buffet) featured different ingredients on each day—both were delicious. Some buffet items also changed on day two, so I never felt bored even with dinner twice in a row. The wood-fired pizza was especially good—I ended up eating too much on both days. Honestly, if you ate this dinner every day you’d definitely gain weight (in a good way). It was nothing like an ordinary hotel buffet that simply reheats frozen food. Breakfast was just as good. The view from the Room was amazing as well, which made me even happier that I chose the Deluxe Japanese-style Room. By luck I was on the top floor (5th floor), with a full view of Happo-One Ski Resort—including the ski jump—so it felt fantastic. I honestly think this Accommodation has one of the best vantage points in the area in terms of seeing over the entire resort and how close it feels to the mountains. Switching to two nights in this Deluxe Japanese-style Room was absolutely worth it. If you’re unsure which side to choose, I highly recommend a ski-resort-facing Room. The Accommodation itself may be somewhat older, but there wasn’t a single place where it felt old (or dirty). If anything, it feels very clean throughout. Even my window had been thoroughly cleaned, so I could enjoy their proud ski-resort view through spotless glass. All staff members were kind and welcoming with genuine smiles, which made my stay even better. I would absolutely like to stay here again.

We stayed for two nights. We didn’t include meals, but the Room was very spacious and spotlessly clean, so we had a comfortable stay. We were able to relax in the bath as it was private during our use. The front desk staff were very friendly, and we enjoyed chatting with them. We would love to stay again when we visit Omachi. Thank you very much.

This is by no means a new Hotel. The interior still has a nostalgic Showa-era atmosphere, and I really loved that. Even though it’s an older building, it’s well maintained and clean throughout, with a calming feel. Unlike modern Hotels, there’s a special charm in enjoying the experience of staying at a classic, traditional Hotel. The breakfast was also excellent. It isn’t flashy, but you can tell it’s carefully prepared, and it made for a wonderful start to the day. I also heard this Hotel has been used as a filming location for TV dramas and movies. There are photos related to past shoots inside, and I found myself thinking, “Now I see why they chose this place.” It may not be the best fit for those looking for something new and stylish. But for anyone who wants to relax in a well-kept Accommodation while enjoying that nostalgic Showa vibe, I think it’s a truly charming Hotel. When I come back to Hakuba, this is an Accommodation I’d happily stay at again.

We stayed here in early October with our 1-year-old son. The spacious hinoki cypress hot-spring bath was especially relaxing and wonderful. The breakfast rice with wasabi and the coffee were also delicious. Every area of the room was clean and roomy, and the appliances such as the washing machine and coffee machine came with clear, detailed instructions that were easy to follow. Even with a small child, we were able to stay comfortably and with peace of mind for the following reasons: - Unlike a hotel, it’s a private space where you don’t have to worry about noise. - There are toys and books for a wide range of ages (from wooden cars and trains for little ones to Othello that adults can enjoy too). - There are beds, but you can also lay out futons in the tatami room, so there’s no worry about falling. (Since the tatami room has shoji screens, we placed a table and unused pillows as a precaution to prevent mischief.) We stayed for one night this time, but it felt like a place where we’d love to relax longer next time. We would definitely stay again when traveling to Azumino.

The room was clean, and we were able to relax and enjoy our stay. We would love to stay again if we have the opportunity. Thank you very much.

We stayed here for my girlfriend’s birthday. Thank you for the special service! The room was exceptionally clean and beautiful, and we had a truly wonderful day. We would definitely love to stay again if we have the chance!!

Although I was a little confused at first because it was my first time using self check-in, both check-in and check-out were easy with no waiting time.\nThe Facility was clean and very well maintained, so I had a comfortable stay.\nI would like to stay again.