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This time we stayed in the dog-friendly Room with our daughter and her husband. My spouse and I have stayed here four or five times, and we keep coming back because the meals are delicious and the service is very attentive. It was our daughter’s first visit, and she was happy with how good the food was. Since it was our first time visiting in summer, we were surprised by how many insects there were and how crowded it was, but we were able to spend comfortably in the Room. However, one Room for four people and two dogs felt a bit cramped, so next time we plan to book two Rooms. The Room was clean and had no dog odor.

The staff's hospitality was exceptional, and I truly appreciated their warm and attentive service from check-in to check-out. Both dinner and breakfast were delicious, with the freshness of the seafood being particularly impressive. I had a wonderful time, feeling relaxed by

One of my recent pleasures has been traveling during summer vacation with my daughter and grandchild. This year, we chose Kinosaki Marine World. The Accommodation was naturally Kinparo. For two days, we had unlimited entry and re-entry. That was very helpful. We enjoyed the attractions too—like the dolphin trainer experience—and had fun like kids again. Of course, my 6-year-old grandchild was thrilled as well. The meals and the Onsen were great. However, there is room for improvement in the children’s menu. Kids have sharp taste buds. Extra French fries would have been better. It’s similar everywhere, but meals for children are often disappointing. Other than that, everything was comfortable. All three generations had a wonderful time together.

Welcome drinks included coffee, soft drinks, and delicious onion soup. In the evening, wine and snacks were also available. The meals were served buffet-style and were satisfying. It would have been nice to have condiments on the table. The room and bath were well-cleaned, making for a comfortable stay. This is one of the accommodations I would like to revisit.

We stayed as a family and were comfortable throughout our entire visit! The building feels a bit traditional, but the inside is bright, and we could sense thoughtful attention to detail everywhere, which made it very relaxing. All the staff were pleasant, and the Accommodation wa

My spouse and I stayed for one night starting July 19. From the pickup at the station to sightseeing guidance after checkout, your attentive hospitality and thoughtful care made our stay truly comfortable. Thank you very much. The teppanyaki dinner course delighted both our eyes and our taste buds, and the chef’s enjoyable conversation made the evening even better—we left feeling full and in great spirits. We hope to visit again during a pleasant season. With sincere gratitude!

Being able to enjoy a variety of alcoholic drinks during dinner was amazing! I was especially happy to have a Nagisa Beer server. The Room was spacious, clean, and comfortable. I also appreciated the free massage chair. There are many stairs to the large public bath, and even more to the panoramic open-air bath. It might be tough for elderly guests. However, the view and the hot spring water are wonderful, so I definitely recommend going.

The hotel staff were incredibly kind and attentive, allowing me to relax completely. Dinner featured delicious dishes made with fresh local ingredients, and the shirasu rice for breakfast was exceptional. It was a clean and spacious hotel where my friend and I fully enjoyed our l

This was our second stay at Kamenoi Hotel Hikone. Just like last time, the staff were wonderful and the meals were delicious, so we chose to stay here again without hesitation. This time I was traveling with my 88-year-old mother. During dinner, she said the chair backrest hurt her bones, so I asked a staff member if we could borrow a cushion. They immediately brought us a large cushion, and after that my mother was able to comfortably enjoy about an hour and a half of dining. The dishes were served one after another at just the right timing while still warm, and everything was very delicious. The next morning, when we went to the Room for breakfast and gave our room number, I was surprised to see that last night’s cushion had already been placed on the chair backrest—it truly moved me. We enjoyed a delicious breakfast with gratitude for the staff’s thoughtful care. Thank you very much.

The staff provided excellent service from start to finish, offering the highest level of hospitality. Thank you very much. Dinner featured fresh seafood, and the hot pot was rich in flavor, allowing us to fully enjoy the essence of Kyoto cuisine. The shirasu rice cooked in a

We also had the chance to use the bath in complete privacy by coincidence, which was very relaxing! This hotel is one of the top three accommodations we've ever stayed at in our lives. If we have another opportunity, we would love to stay here again! Thank you for creating such w

- Even in the restaurant, you can enjoy your meal while looking out at the sea through the windows, which we were very happy with. - For dinner, we chose the delicious “Waka” kaiseki course. The portions were generous and everything tasted great—we really enjoyed it. As with

As soon as I walked in, the Room was so wonderful that I got really excited. All of the staff were polite and amazing. The food and the Thai boat platter were excellent, and it made me very happy. I also had flowers prepared as part of the Plan, and they were beautifully arranged with great taste—absolutely stunning! I definitely want to stay again.

Walking barefoot on the tatami-covered floors throughout the facility felt wonderful. The room and bath were clean and well-maintained. We received matching handkerchiefs as a couple to celebrate our anniversary, which made us very happy—thank you so much! Upon arrival, we

We stopped by on our way back from visiting a family grave at Mount Koya. This was our second stay, and the Onsen was especially relaxing—we truly enjoyed the ocean view right in front of us. The meals were delicious, and we were very happy with the complimentary drinks service in the lounge that started this year. If we have the chance, we would love to visit again for a third or fourth time.

The staff were very kind and helpful, which was great. The Facility feels a bit old, but it is kept very clean and well maintained, so I had a comfortable stay. If I have the opportunity again, I would definitely like to stay here.

This was our family’s first trip to Kushimoto. We made a Reservation for an ocean-view Room on a high floor, and we were lucky to have great weather—we even got to see a beautiful sunrise! The Room was very spacious, the bed was comfortable, and everything felt clean. The yukata fabric was sturdy and not see-through, and it had no odor at all (the highest compliment). I’m sensitive to smells—both unpleasant odors and strong detergent fragrances—so regardless of the Hotel’s grade I usually assume I won’t be able to use them, but this time I used the yukata a lot! Even though we chose an affordable Plan, dinner on the second night and breakfast on the third day were included as well, and we were surprised by the wide variety of dishes. Instead of bottled water in the Room, there was a water dispenser in the elevator hall (with hot water too), which we really appreciated. The bath area and changing room were also spacious, so we could truly relax. Bathing hours started early in the morning and ran late into the night, which gave us plenty of flexibility. We could adjust the air conditioning exactly as we liked—another reason it was such a comfortable stay. The staff members we passed in the hallways greeted us naturally, creating a refreshing atmosphere throughout. If I had to mention one thing: when using the Room slippers, I hesitated slightly wondering if they had been sanitized. At other Mercure properties I’ve stayed at before, this never crossed my mind. Overall, we were extremely satisfied! Thank you very much!

Although a typhoon was approaching and it looked like rain, it didn’t rain much, and we were able to see a wonderful sunset from the restaurant. The view from the large public bath was also amazing. The meals, made with ingredients from Wakayama, were all delicious. It was disapp

I also went for an esthetic treatment—the therapist’s hands were truly amazing. I sincerely want to come back for another session. The advice on how to massage myself, insights into my current condition, and our fun conversation were all fantastic. There was also a nearby shop s

This was our third stay, and the free-flowing Onsen with no added water is outstanding. One of the highlights is being able to relax together as a couple in the private bath. Breakfast was delicious both to look at and to eat, and we were completely full. The parking lot is spacious, the location is great, and we love the views from the Room—Shirarahama Beach, sunsets, and more. We’d like to visit again when we can find the time.