Kawasaki × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun

Whenever I’m on a business trip to Kanagawa, I always stay here as my regular Accommodation. Although this Hotel is close to the station, it’s very quiet, so I can truly relax and sleep well. This time, after checking in and doing office work in my Room, loud music was playing from the neighboring Room and it was unpleasant, so I consulted the front desk. They immediately changed me to another Room. I believe this prompt response also proves how comfortable this Hotel is. I would like to continue staying here.

The amenities are well stocked, so you can stay without bringing anything. I really appreciated that they even provided face masks. The Room was clean, and they also offered loaner air purifiers and fans. The bathroom is small and narrow, but there were several types of bath salts; I enjoyed a relaxing bubble bath. Because it’s close to the station, you may notice train noise, but earplugs were included in the amenities, so it shouldn’t be too much of an issue. Since it’s near the station, there are plenty of places to eat nearby. The staff were kind, and I’d like to stay here again next time.

I had a very comfortable stay. First of all, the wide variety of welcome drinks and how easy they are to use was excellent. They also had miso soup and wakame soup, which I enjoyed for breakfast. Each floor has a microwave, a water dispenser, and a shampoo/conditioner lending corner, and next to the microwave there are even disposable chopsticks and spoons. I’ve stayed at many Hotels, but this is the first time I’ve seen one so well stocked on every floor. Most Hotels only offer these amenities on certain floors at best—having them on every floor was incredibly convenient. I stayed here to attend a live show at CLUB CITTA’, and it was just a short walk to the venue, which was very convenient. However, it’s a bit far from the station, which may be a drawback—especially in bad weather. Also, since it’s close to the Keikyu railway tracks, you can hear some train noise. Some people may find that bothersome. Even so, I think it’s a Hotel where you can stay very comfortably overall. I’d like to stay here again when I’m in the area.

I stayed at this Hotel to visit my son and his wife who live in Yokohama, and to meet friends in Ikebukuro. It was very convenient, close to the station and easy to get to Tokyo as well as Shin-Yokohama and Yokohama. Although I arrived early, I was shown to my Room as it was already prepared. It was a single Room, but spacious and spotlessly clean, with a wide bed that made my stay very comfortable. Amenities were available for pickup on the front desk floor and were well stocked. The breakfast buffet offered a great variety and everything was delicious. I would like to stay at this Hotel again on my next trip to the Kanto area.

This was my first time staying at Mets. It was easy to access via Shinagawa, and on the way back I stopped by Gotanda, so transferring to the Tokyu Line was also convenient. For breakfast, you can choose between Japanese and Western set meals, so you can enjoy whatever suits your mood.

It was a wonderful stay. The exterior is charming, and the interior—including the Room—was very clean and well maintained overall. The bed had just the right firmness, and I slept very well. Having an on-site restaurant was also very convenient. And the food was delicious. The location is excellent, and we had no inconveniences at all. The staff were also very courteous and helpful. I would love to stay again.

The Room and bathroom were clean, and I was able to relax comfortably. Checkout is at 11:00, and there was a coffee machine in the Room, so I was happy to enjoy my morning coffee at my own pace. However, I’m not sure if it was cleaning after checkout or other guests, but the noise from around 8:00 a.m. woke me up. It’s conveniently located near Kawasaki Station and convenience stores, so I’d like to stay again if I have another chance to visit Kawasaki.

I thought it might be an old Hotel, but the entire building has been renovated and was very clean!! The unit bath was also very clean, and the shower curtain was hygienic with no unpleasant musty odor. It was also nice that most of the in-room Facility items were from Japanese brands. For reference, the hair dryer was Panasonic, the electric kettle was Zojirushi, and the mug cup was Narumi. The front desk staff were Japanese, and check-in/out service was smooth. I was also impressed by how delicious the complimentary breakfast was. You can choose a main fish such as salmon, hokke (Atka mackerel), or sanma (Pacific saury). You can choose three small side dishes from several options. It came with rice, miso soup, and pickles—an ideal Japanese breakfast. I would like to stay here again.

Thank you very much for a comfortable stay the other day. The Room was very clean, and the staff were courteous and attentive. I was extremely satisfied and would love to stay again. There is just one point I noticed. The TV in the guest Room seems to have a maximum volume limit set at 25, which was perfectly fine for regular TV broadcasts. However, when playing streaming services such as Netflix, the audio is relatively quiet to begin with, so even at the maximum of 25 it did not become loud enough, and I found it difficult to hear clearly. I understand that setting a volume limit is likely out of consideration for other Rooms, so I think it is generally fine as it is. That said, if a guest requests to watch streaming content, allowing the volume limit to be raised slightly only during that stay (if possible) might make things more comfortable for many guests. This is just one suggestion, but I would appreciate your consideration. Although there was one small concern regarding the Facility equipment, overall it was still a very satisfying stay. Thank you again in advance.

It was a very stylish Hotel and felt clean, and as soon as I entered the lobby it felt open and spacious—somehow it was very comfortable. There is also a free Shuttle Service, and the location is excellent. A design Hotel where every detail feels different from others. The exposed concrete walls created a great atmosphere.

This was my first stay here! The front desk staff were very kind, and the Room was very clean and comfortable. I will definitely stay here again!

A great location—just a 6-minute brisk walk from Kawasaki Station. I always stay here when traveling for business. The breakfast selection is limited, but I appreciate that it’s free. I’ll definitely stay again next time.

I stayed at this hotel to visit the Pokémon Observatory ~Sagamihara City Museum~. Although I was initially confused about access from Musashi-Kosugi, it became easy to travel back and forth afterward. The natural onsen, which is one of my key points when choosing accommodation, was great, and the selection of pillows was also nice. Breakfast was delicious! Since it was an unmanned reception system, I deducted one star as I couldn't evaluate that aspect (though I didn't feel any inconvenience). I would like to stay here again if given the chance (I really liked the town of Musashi-Kosugi).

Visited for sightseeing. The convenient location near Keikyu Kawasaki Station and JR Kawasaki Station, along with the quiet and clean Room, allowed for a relaxing stay. The warm and cheerful greeting from the front desk staff upon entering the Hotel (even from quite a distance) left a lasting impression of being warmly welcomed.

It was my first Multiple Night Stay at Dormy Inn Kawasaki in a while, and I had a very comfortable stay. The bath was clean and well maintained, and it wasn’t too crowded, so I could relax and unwind. There are three massage chairs; you may have to wait a little, but they provide a wonderfully relaxing experience. If I have the chance next time, I would definitely stay again.

We also rented a parking space, and we really appreciated being able to park for 2 nights and 3 days with no additional charge for the middle day. The large public bath is compact, but depending on the time of day it was almost private, so we could relax. We would love to stay again if we have the opportunity.

By chance, there was no one at the front desk at either check-in or check-out, but the process is automated so it wasn’t a problem. The complimentary coffee was also delicious. The microwave is a very basic model, but it seems to work well. The shower water pressure is a little on the weak side, though this may come down to personal preference.

The amenities were excellent. They seemed to have changed from before, but I really liked the body wash—it lathered well. The body towel was just the right softness, and I enjoyed a very comfortable bath time. The toothbrush was also soft and made it easy to brush my teeth. For breakfast, you choose one main dish, and items like salad, bread, and rice are served buffet-style. I also liked the previous style of choosing either a Japanese or Western set breakfast, but with the buffet I could enjoy as much of what I like as I want, which was great. I will visit again. Thank you very much.

The bed came with not only pillows but also small cushions, making it very comfortable to relax. The chair by the side table had a cushion—perhaps to adjust the sitting height—and I appreciated the thoughtful attention to detail. The bathroom is a unit bath, but the walls have been repainted and it felt clean and fresh. There was face & shaving soap, so I could wash my face comfortably; I felt I wouldn’t need to bring my own facial cleanser. The breakfast buffet isn’t especially luxurious, but the hearty miso soup—packed with ingredients and generously filled—went perfectly with rice and gave me an energizing start to the day!

Despite rising Accommodation rates, this place was relatively affordable. I turned on the refrigerator, but nothing I put inside got cold at all. Breakfast was acceptable. I had high hopes for the yakisoba and mapo tofu, but they weren’t to my taste. However, the almond tofu was delicious—I went back for seconds several times.