Shima × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun

We stayed as a family of three. We had an elderly family member with us, and we sincerely appreciate the staff’s thoughtful care. The meals were delicious, just as other Reviews mentioned, and even my mother—whose appetite has decreased—was able to take her time and finish almost everything. The bath, including the handrails by the tub, was easy for an elderly person to use. When we visit Ise again, we would love to stay here.

I chose this place to treat my mother to the Summit Dinner Course for her birthday. Everything was outstanding—the beautiful presentation and the taste! The view from the Room on the 3rd floor and from the bath was also wonderful. Since we had an elderly family member with us, we really appreciated the thoughtful touches, such as a non-slip mat in the tub and a chair. We were extremely satisfied, and our whole family had a truly happy time. Thank you so much!

The pool in the courtyard had two shallow depth options, which were perfect for our 5- and 3-year-old children. They also lent out water guns, and having a swimsuit spin dryer was very helpful. At night, there was a free lottery next to the front desk and a small festival-style game area (paid, around 200 yen), and we felt they had really put thought into it. We were allowed to use our own handheld fireworks (not sold on-site) in the courtyard, and when we brought some, they kindly lent us a bucket filled with water and a lighter. Meals were served in the Room for both breakfast and dinner, with great portions and flavor—our whole family was very satisfied. The baths operated on a rotating schedule: the women’s bath was on the 4th floor at night and on the 3rd floor in the morning. The 4th floor did not have an open-air bath but did have a sauna. It was at a comfortable temperature that children could also use. The 3rd floor did not have a sauna, but it had an open-air bath, which we also enjoyed. The view from our Room was beautiful as well, and we were glad to be able to see the morning sunrise.

I stayed at the Hotel for the first time in over 30 years—a place my family visited almost every year from my teens through my thirties. While it has retained its classic charm, I could also feel how it has evolved with the times, making for a wonderful experience. As I headed home, I found myself reminiscing about old memories and hoping to create new ones from this year onward. Thank you very much.

We stayed for two nights in a Wide View Twin room and a Japanese-style room. The Wide View Twin was very spacious, and the Japanese-style room was also comfortably sized. The staff were kind and even recommended some great local shops. We traveled without a car, but had no trouble getting around.

It had been a long time since I last had the chance to visit Europe, but at Shima Mediterranean Village I was able to experience those nostalgic streetscapes again after so many years. Combined with the beautiful coastline of the Shima Peninsula, it made for a wonderfully relaxing stay, and I truly felt glad that we chose this Hotel. Meals were served buffet-style, and both breakfast and dinner were of a very high standard—I was extremely satisfied. I could also sense the passion and attention to detail of everyone involved in preparing the dishes, which left a strong impression. As we stayed with our pet dog, I had some concerns about our dog’s toilet needs and asked for advice. Thank you very much for your courteous support, including sending photos to help us. I would also like to express my sincere gratitude for your consideration regarding changing breakfast (especially the female staff member at reception). Thanks to your help, we were able to stay with peace of mind together with our dog and enjoy a wonderful time. If we have another opportunity, we would love to visit again.

I travel to Ise-Shima at least once a year. Each time, I look for an Accommodation with a private open-air Onsen bath in the Room. This stay at Haifu was truly wonderful—one of the best I’ve experienced. This time, we stayed in a special suite. First of all, taking a boat to reach the Accommodation really heightened the sense of being on a trip, and I couldn’t stop feeling excited. The Accommodation was beautiful and kept very clean, and the staff were excellent. The Room had an open-air bath with an ocean view. There is also frosted sliding glass that can be used as a privacy screen from outside. Soaking in the Onsen while watching the full moon and stars and listening to the sound of the sea was incredible. We were also able to enjoy our meals slowly in a private dining room. Both the taste and presentation were top-class. Haifu is an Accommodation you’ll definitely want to return to. I hope to stay again soon, and I look forward to visiting again then.

Traveling with my dog, we enjoyed a wonderful view with Kofu Beach right in front of us (a crystal-clear sea popular with surfers; the shoreline has become narrower than in the past, but the ocean feels even more powerful now). It rained the next day, but when I visited before, the sun rose over the sea—highly recommended for a picture-perfect view. Next time, I definitely want to see the sunrise. The Hotel staff were very kind and even took a commemorative photo for us in the lobby, so we have a great keepsake. Thank you very much.

I stayed for one night on March 29. I chose March because it was just before the spiny lobster fishing ban. This time I booked a luxurious spa Plan, so it was pricey, but it was absolutely worth the cost. The cuisine, spa, Onsen, Room Facilities, and service were all top-tier. As expected from HIRAMATSU, every dish was delicious. The dish made with the spiny lobster head felt a bit heavy for me, but everything else was perfect. The spiny lobster bisque at breakfast was outstanding. The bread and butter at both dinner and breakfast were also excellent. The spa was wonderful—comparable to the Mandarin Hotel’s spa. The Onsen and Room Facilities were also superb; there is nothing to complain about. Service from the manager, head chef, staff, and spa team was flawless. I’d like to return next year during abalone season. I recommend avoiding weekends at the end of March. That’s when F1 Japanese Grand Prix qualifying and the race are held at Suzuka, so Nagoya Station gets extremely crowded and nearby roads are heavily congested. On top of that, Ise Jingu Naiku Shrine was also packed due to a yokozuna dedication sumo event—but I consider it a good experience overall.

We stayed here on a couples’ trip. The welcome pizza was incredibly delicious, and even though we asked for seconds many times, the staff kindly baked fresh pizzas for us each time with a smile. Thank you very much. Perhaps because there were many families with children, our bathing times didn’t overlap, so even though we used the bath several times, we never shared it with anyone and were able to relax as if it were private. This was my fault, but the pizza was so good that I ate too much and ended up leaving some of my dinner, which I felt sorry about. I thought it would be nice to have an option with a smaller dinner portion. The dessert contained peaches, and when I declined due to my allergy, they offered to prepare an assortment of seasonal fruits instead. Since I’m allergic to fruit in general, I had to decline as well, but I truly appreciated their thoughtful consideration. Breakfast was also very delicious and satisfying. We would definitely like to stay again.

Thank you for taking care of us for one night and two days. Before we arrived at the Hotel, my son developed symptoms that seemed like heatstroke. I asked—fully expecting it might not be possible—whether we could enter the Room 1.5 hours early so he could rest, and that we would pay an additional fee if needed. A female staff member kindly agreed and even lent us an ice pillow. After sleeping for about two hours, his symptoms improved completely, and we were able to continue our trip as planned. Breakfast was also very delicious. We also appreciated the free ice pops after the bath. It was a shame that the sauna closed one hour earlier than the bath. Thank you again for everything. We would like to stay here again.

The Room was spacious and clean, and I was very satisfied, but I would have liked a wash basin in the in-room bath. The Hotel was so large that it felt like a maze—maybe that’s just because of my age. It was very convenient for visiting Shima Spain Village Park. Breakfast offered a great selection of both Western and Japanese dishes. This year, I also enjoyed the Himawari Bath. I’d like to visit again next year.

For our annual summer trip as a couple, we made a Reservation at this Accommodation, which we had long wanted to visit. Although the Accommodation is surrounded by the sea, it was calm with very little ocean scent, and the sea breeze felt fresh and pleasant. There are only four Rooms, and after researching in advance, we Reserved a Room close to the deck and the sea—exactly the location we loved. Inside, there was a faint woody aroma. With features like a raised tatami area and subtle variations in the wood grain flooring design, it was simple yet extremely comfortable. It’s a small detail, but I was also happy that they had a high-quality hair iron available. For activities, we tried SUP and the sunset cruise. Even though it was cloudy, it wasn’t too hot—which actually made it easier to enjoy both experiences fully. My husband also enjoyed listening to records on the audio system in the lobby (I think). We had planned to watch the stars by a bonfire after dinner, but unfortunately the weather didn’t cooperate. However, one of the staff kindly prepared sparklers for us instead, and we were able to enjoy them quietly. The meals were course-style dishes that reflected glimpses of unique ideas from the local-born head chef. It was fun even imagining what would come next just from reading the menu. Everything was thoughtfully prepared and delicious; perhaps because of their background in Japanese cuisine as well, I found the dashi-based soup especially outstanding. Also, although everyone working in the kitchen seemed young, they created such a pleasant atmosphere—and each person appeared well trained in their specialty. It was a short trip, but we enjoyed an escape from everyday life and felt refreshed. I think we can go back to work with renewed energy. It was such a wonderful Accommodation that we’d love to return again in another season.

We stayed for two nights. There were four adults in one Room (Garden Twin), but even with four beds it didn’t feel cramped, and we were able to relax comfortably. Since it was a family trip, the spacious open closet was also great for preventing forgotten items. Each bed had its own power outlets, which was extremely convenient. We expected a garden-side Room, but we could also see the ocean from the balcony, which was wonderful. I also personally liked that you can choose only the services you need at check-in. Since I usually carry a water bottle, I really appreciated the water dispenser service available in the Hotel. We were able to enjoy plenty of delicious water. It would have been nice if the provided pitcher were a bit larger, but there were two so it wasn’t inconvenient. They were acrylic, so there was no worry about breaking when carrying them around, and they looked stylish as well. It was also fun to boil water in the cute De’Longhi thermos kettle and enjoy tea. As is common at many Resort Hotels these days, the pajamas here were very comfortable and helped me sleep soundly. A small detail, but both the Room trash bin and the bathroom trash bin had liners properly fitted, which made them easy to use. Breakfast around 8:00 was slightly crowded and there was some waiting time, but once we were seated we could relax at ease. We chose Western-style breakfast on day one and Japanese-style on day two; both were delicious and very filling. For dinner we chose BBQ, and on the second night they changed up the ingredients so we could enjoy something different. The carefully selected seafood and meat were all delicious, and there was more than enough food including rice and dessert. On the second night it felt like we had a private setting, and we truly appreciated all of the staff’s help. There is also a large public bath; it wasn’t an Onsen, but it was clean and relaxing, so we were satisfied. All of the staff members were pleasant as well—they spoke to us thoughtfully when needed without being intrusive—so we had a very comfortable stay. The Facility offerings and services felt just right—not too much or too little—and it felt like a Hotel where you can relax at your own pace. It rained on our first day, but early on our second morning there was sunshower weather and we got to see a rainbow. We’d love to come back in another season to enjoy both morning and evening ocean views again.

We used the round-trip shuttle bus from Kashikojima. Everyone at the front desk and in the dining area was kind, which made our stay very pleasant. There was a wide variety of dishes, and everything was delicious. In the playroom, we could enjoy board games and table tennis, so our grandchildren didn’t get bored while waiting for the return bus. Both the building and the Facility felt a bit old, but it gave us the impression that everything was thoroughly cleaned. The nearby sea at Jirokuro Coast is famous for its beautiful waters. Next time, I’d like to invite friends and enjoy a relaxing resort trip here. There were many clouds, so we couldn’t see the stars or moon clearly during nighttime stargazing. I’ll look forward to that next time as well.

It was a wonderful stay. It was a hot day, but we had fun exploring by cart even though we were sweating a lot. After that, we used the Onsen in the Hotel building. There were two types of baths, and we really enjoyed both the milky-white water and the other bath as well. The complimentary drinks after the Onsen were also delicious, which made us very happy. Dinner BBQ was tough because, as expected, there were lots of insects drawn to the lights and it was very hot. We cooked outside but ate indoors, which still felt like quite a challenge. However, the food quality and portion size were excellent! I would love it if you could consider offering catering dinner options other than BBQ. Breakfast was beautifully presented, and we enjoyed it both visually and taste-wise. The Room was well stocked with various insect sprays and repellents for bug prevention. The bath area, sink area, and toilet were all spacious and easy to use. Because the sofa is so large, it made the Room feel smaller—so I wondered if it might be unnecessary. That said, it is helpful when four people are staying together. It was a pleasant surprise that a bag with dog treats and dog supplies was provided and could be taken home. It has been extremely useful as our walking bag. With such a large garden and wide wooden deck, it was hard to relax outside during the hot season, so I’d like to visit again in a different season.

A private, adults-only retreat. Everything was wonderful, including the bath with views of the lush, beautiful garden and Ago Bay. We also loved the staff’s warm hospitality—attentive without being intrusive. The cuisine, focused on local ingredients, was thoughtfully crafted and full of delightful new discoveries. The matcha prepared for us in the tea room and the Ise tea were both refined and truly impressive.

After the festival at Shima Spain Village, I was able to refresh and recover from the fatigue with delicious food and a wonderful bath, so I could take on day two feeling energized! I’d love to come back again for a relaxing stay.

It was a wonderful experience. Thank you to all the Hotel staff. I was worried about the weather, but we were able to enjoy stargazing as planned. They also adjusted the dinner time, and we were able to relax and fully enjoy everything at a leisurely pace—truly Aman quality. The Japanese-inspired cuisine was, of course, delicious. Even the great-tasting coffee showed how much attention is paid to every detail. Above all, the hospitality of every staff member supported and elevated our stay into something truly memorable. We stopped by the thermal spring around checkout time, but the sidewalk had become so hot in the sun that it was impossible to walk on. This is definitely something to visit after late afternoon. Next time, I’ll enjoy it with a Multiple Night Stay. Personally, I love Hawaii, and there’s nothing better than having a beer alone on the balcony at dawn—but drinking coffee while looking out over Ago Bay from my Room at Amanemu surpassed even that. I’ll be back.

This was our first stay with three dogs. The meals and the Onsen were excellent. The Room was very clean and comfortable. Above all, the staff were kind, making this a truly warm and welcoming Accommodation. We will definitely return. Thank you for taking such good care of us.