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Their efforts in such extreme heat were truly admirable and showcased exceptional hospitality. Since our room was ready earlier than expected, we were allowed to check-in slightly ahead of time, which was greatly appreciated as we were tired. We enjoyed both breakfast and din

The staff's service was absolutely excellent. As soon as I stepped out of the elevator, a staff member greeted me warmly. There were also Anglo-Saxon and African staff members who spoke perfect Japanese, which was impressive. I enjoyed the breakfast buffet, which offered an

In particular, the night view from the Room was amazing. I arrived at night, and the moment I walked in and saw the view from the window, I couldn’t help but say, “Wow!” All of the staff were very kind, and especially one of the women at the bar kindly lent me binoculars when she

The large public bath and open-air bath smelled wonderfully of cypress wood and felt amazing. When I visited late at night, there was no one else around; seeing the moon peek through the clouds (the day before a full moon) made for an unforgettable experience. One small suggesti

Their courteous support made us feel truly welcome. The activities were exceptional, the museum was very enjoyable, and the Onsen offered views of Mt. Fuji—everything was outstanding. It felt like far more than just one night and two days; we are deeply grateful. Thank you very

I also enjoyed the organic drip coffee in my Room as a welcome drink, and it instantly made me feel relaxed and happy. As for the Onsen—the highlight—I enjoyed it three times: in the evening, before bed, and again in the morning! I was especially happy with the complimentary be

The cleanliness of every corner and the staff's kind service were truly delightful. Both dinner and breakfast showcased the care in handmade dishes, which were absolutely delicious. With the all-inclusive option, we could take alcohol, drinks, and snacks in a basket to our Ro

For our first stay in Miyako Island, we chose Grand Bleu Gamin after much consideration. First, the shuttle service provided by a local from Miyako Island was exceptional. When I mentioned it was my first time visiting, they kindly explained everything about the island from var

Just staying in the Room provided us with a luxurious and relaxing day. I am currently undergoing medical treatment but now have a clear goal: "Get fully healthy and come back here next year!" This is thanks to the wonderful time we had during our stay. I am truly grateful from

This level of service, especially in international hotels, has become rare these days, making it feel both refreshing and nostalgic. The room had a sense of history but was thoughtfully equipped with everything I needed in just the right places—like the placement and number of

They also took care with foods she couldn’t eat, so she was able to finish her meal, and I’m truly grateful that she seemed very satisfied. All the staff are always cheerful and kind, offering thoughtful attention to every detail. My mother, who has dementia, was able to stay cal

- During our visit, there was a display of Kumiko art. The shadows created by the light on the pieces were mesmerizing. Some works were touchable, and the smooth texture and scent of the wood were very soothing. - As part of the Diamond benefits, we received a Room upgrade and c

We had planned a quiet stay with almost no plans or sightseeing so our tired kids could rest, but we ended up truly relaxing—enjoying the free-flow lounge and spa treatments as a couple. The spa treatments were especially outstanding; they were so skillful that all of our fatigue

I always look forward to the bath facilities here. For souvenirs, I purchased chestnut sweets again this time. Before checking out, while sitting in the scenic lobby, I found myself thinking that I'll work hard for another year just to enjoy this extraordinary experience agai

This accommodation offers exceptional hospitality with an abundance of welcome sweets, complimentary fridge drinks, and even a car wash service. The linens were incredibly comfortable, and the amenities, including bamboo items and carefully selected room furnishings, reflected

As for the cuisine—though I am no expert—it was perfect in taste, quality, and quantity; we were thoroughly satisfied. Even as we left our room after checkout, a cleaning staff member kindly wished us safe travels home—a testament to how remarkable every single team member is at

We were looking forward to the delicious breakfast again this year, and the morning rice porridge was also a favorite with our child. The service was excellent, so we had no inconveniences during our stay and were able to relax comfortably. We were worried about the weather b

Despite the rainy weather, we were able to enjoy the beauty of the greenery and well-maintained flowers, experiencing the essence of travel, refreshment, and an extraordinary escape. The view from the mountain terrace was also stunning and truly soothing. You can relax with com

Everything was wonderful, and it made me want to come back. Since it’s a new property, the staff seemed a bit inexperienced, but they did their very best to help us, which made me very happy. Every staff member who assisted us greeted us with a smile and gave their utmost hospita

On New Year's Day, we enjoyed a mochi-pounding event, pottery painting experience, and a mini-concert in the evening where the closing song "Time to Say Goodbye" deeply moved us. The meals, including breakfast and dinner with additional festive dishes, were exceptionally tasty. I