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The female staff at the breakfast buffet and the Chinese restaurant at lunch were cheerful and attentive, allowing us to relax and enjoy our meals. The large public bath was spacious and excellent.

It was excellent. In particular, making my own breakfast was very relaxing. I was tired of overly attentive city Hotels, so this place met my need to stay in a minimalist environment like this.

Dinner features a full-course pufferfish meal. Breakfast includes freshly cooked rice in an earthen pot, thickly sliced grilled salmon, shaved bonito flakes (a rare treat these days), fluffy rolled omelet, large soft pickled plums, lightly pickled cucumber and daikon radish, and more—showcasing attention to both ingredients and hospitality.

We visit Okinawa every year with our friends’ family, and now we can’t imagine staying anywhere other than Sunset Village. What stands out most is the breathtaking view from the hilltop. While you can fully enjoy Chatan’s beautiful scenery, the location is also very convenient—an excellent base for getting to areas on the east coast such as Okinawa City. It’s spacious enough that even two families can stay together comfortably, and we’ve discovered a new pleasure: gathering everyone around the dining table in the Room, not just eating out. The kids love this Room too and are already asking to come back next time. We’d like to adjust our schedule early so we can stay here again next year.

We stayed with three family members and our dog. The building nestled in fresh greenery was truly beautiful, and the extraordinary Room space was amazing! At night, we dimmed the lights, played jazz, enjoyed some drinks, and relaxed at our own pace. Our daughter also played the lovely piano for us—it was such a luxurious time. There were Jenga and playing cards provided, and it was surprisingly fun to play them in such a unique setting! The morning bath surrounded by greenery was also wonderful—every moment was truly special. Our daughter was thrilled and said she wants to stay here again next time we come to Karuizawa, and we had a fantastic time overall. Thank you as well to the staff for being so friendly and kind!

This was our first trip to Shikoku by car from the Kanto area. Since my husband loves saunas, we often look for an Accommodation with a private sauna. This one isn’t completely private, but we chose it because the view from the barrel sauna is truly one of a kind. Right up until checkout, we were picking up shells with our child, spotting fish, chasing fast-moving crabs… and we were surprised to even see a ray-like fish. Even though we’re adults, we got way too excited—now that we’re back home, it honestly feels like the Urashima Taro story. For dinner, we had the “Tamatebako” shabu-shabu and added the optional sashimi. The photos didn’t show any carbs, but the shabu-shabu came with udon noodles to finish, and the portions were more than enough for our family of four. There were two types of meat in two tiers, plus plenty of vegetables—it felt very generous and good value. We couldn’t finish everything at night and had the udon the next morning! Are those breakfast croissants sold anywhere? They were so delicious! To the woman who explained everything in the building: when you showed us to our Room and saw that we’d bought lots of alcohol, you kindly said, “Please go ahead and use the fridge as soon as possible!” That thoughtfulness made me really happy—I wondered if you enjoy drinks too. Needless to say, the scenery was incredible. We were blessed with great weather and spent an unbelievably happy time there. There aren’t pajama-like items provided, so I slept in my sauna poncho—but Nishikawa bedding was very comfortable. It was also convenient to have two hair dryers. A drum-type washer/dryer would be even more convenient someday—please consider it (haha). Next time I’d love to book a Multiple Night Stay! Thank you very much for taking care of us.

Although it was extremely hot, we were blessed with good weather and were able to relax. Driving from Kyoto via the national highway felt far (since we have a kei car and can get pressured on the expressway). The first time, we stayed at Nisshokan. This time, due to renovations, we stayed at Nagisakan—it was spacious and we could take our time. I had knee surgery in February and worked hard through painful rehabilitation, so being able to finally enjoy the Onsen again was truly wonderful. Everyone at the Hotel was kind, and it was very soothing. Thank you very much.

My mother and I stayed for one night in August 2026. After we arrived, we were shown to the larger Room. We truly appreciated this unexpected kindness. The garden was beautifully maintained, and we thoroughly enjoyed a relaxing time there. Every dish was delicious, and the portions were just right—not too much. The cuisine was classic and seasonal. After the bath, we went to the lounge, where there was a wonderful selection of art books and magazines, and the complimentary drinks were excellent. The mountain views and garden from there were so beautiful that they made us forget our everyday fatigue. The service felt just right—neither too close nor too distant. Since it was drizzling the next day, we were also grateful for the service of being driven to the Hakone Open-Air Museum. One suggestion: it would be even better if the labels for the shampoo and conditioner in the bath area were easier to understand (other older guests also seemed confused). I would love to visit your new Accommodation near Mt. Fuji as well. Thank you very much.

We stayed here with four adults—my parents and us as a couple. This was our second visit, and we were able to relax thanks to the seasonal cuisine and wide selection of drinks. Since everyone has different preferences, the all-inclusive plan made it easy for all of us to enjoy both the meals and the baths, making it a truly wonderful trip.

The Room was clean, and we had a great time!

We stayed here as a couple. We used the 1-night, 2-meals included, drinks-inclusive Plan. The property was clean, and all staff provided courteous service. The meals were excellent and gave us a wonderful escape from everyday life. We were very satisfied. We would definitely stay again.

Conveniently located between JR Station and the Otaru Canal, about a 10-minute walk to either. The Room isn’t large, but it’s comfortable enough. The refrigerator is on the small side. The large public bath and open-air bath were great with well-stocked amenities, but bath towels and hand towels are not provided there, so bring them from your Room or request extras at the front desk. The breakfast buffet is delicious, with each item carefully prepared. Reasonably priced and great value for money.

We stayed for one night on a family trip with our dog. Check-in was smooth, and it was convenient that all the main Facility areas were on the first floor. The Room was spacious, and we were very satisfied with the wide variety of dishes, which made choosing fun. We would love to visit a different Mercure Hotel as well. Toyama was an even more wonderful place than we expected, both for sightseeing and dining.

Beautiful scenery, a resort-like atmosphere throughout the property, and carefully prepared seasonal dishes. The service was attentive, courteous, and truly pleasant. The cool natural air and enjoyable walks made me very glad I visited. Breakfast was also brought to our table, allowing us to relax and enjoy the meal at ease. I appreciated the Shuttle Service from Yudanaka Station, and taking a short break in the lounge was a wonderful time as well. Although it was a trip during the heat, I felt refreshed and ready to get through the summer with renewed energy. I am turning 77 this year. I want to continue enjoying wonderful trips—dressing up and savoring stays at Resort Hotels and Ryokans.

I stayed here for the first time to celebrate my birthday, and I’m glad I did—I had a very satisfying stay. At check-in, the gentleman who assisted me was extremely courteous, which made for a pleasant start to my trip. The Room was spotless, and I was especially happy with the well-stocked amenities. The shower in the Room was excellent. I had assumed it would be small, but there was plenty of space and strong water pressure—very satisfying. I also used the Onsen and the pool. The pool had a great view; it was a shame it was cloudy that day, but there were warmer areas in the water temperature-wise, which felt really nice. If I had to mention one thing, it would be perfect if they were directly connected to the Hotel with no need to go outside. I wanted to use the Onsen before checkout, but even though it isn’t far, you still have to walk outdoors—and I didn’t feel comfortable doing that right after waking up without makeup—so I gave up on that idea. Still, I had a fulfilling and worthwhile time overall, and I’m glad I chose to stay here.

We stayed with a total of seven guests—five adults and two young children—and everyone was able to relax comfortably throughout our stay. The luxurious, open layout was truly impressive, never once feeling cramped even with this many people. True to the “self auberge” concept, shopping for fresh local ingredients and taking our time cooking them over the lava stone hearth was an exceptional experience. It wasn’t just about cooking—we enjoyed a truly indulgent time gathered around the fire, relaxing and chatting at our own pace. The private sauna was also outstanding; after reaching peak relaxation, the panoramic view of the town from the elevated terrace was breathtaking. The interior design, amenities, and tableware were all thoughtfully curated down to the smallest details, making it feel like one night simply wasn’t enough. Both adults and children were completely satisfied, and we will definitely be back again.

The Room was very clean, and we were able to eat our fill at the meals! After about a 1-minute walk through the forest, you can reach the sea right away. However, the sea can be a bit rough, so you need to be careful—but since there was no one else around, we were able to enjoy it to the fullest!! I’m not sure if it’s privately run, but the staff who helped us were very kind and made us feel comfortable. With warm hospitality, delicious food, and a clean glamping site, we had two very satisfying days! Thank you very much.

We stayed here for a family trip. We have a small child and caused you some trouble in various ways, but the hostess always helped us with a smile. Not only the barbecue Facility, but also the well-maintained garden, the interior, and the delicious coffee—everything showed such thoughtful care, and we were truly impressed. Enjoying the chef’s delicious pizza and an abundant barbecue platter while looking out at Mt. Fuji was amazing. Thank you for an unforgettable experience.

This is my favorite Accommodation, where you can enjoy a large bath and delicious meals at a reasonable price (I especially love Matsunoi’s Chinese cuisine). This time, I made a Reservation because my elderly father wanted to visit with his siblings, and he came home completely satisfied. Even after the renovation, I hope Matsunoi will keep what makes it special and that we can still enjoy the same delicious shrimp in chili sauce.

We visited as a family. Both the kids and adults had a great time! Even though it’s all-inclusive, it offers excellent value for money, and we were very satisfied. It’s quite far so we can’t visit often, but I can confidently recommend it to friends.