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Upon entering the Room, a video celebrating our wedding anniversary was set up like a welcome board. During dinner, our photo was taken, and the next morning we received a commemorative photo in a hand-drawn frame by the staff. We were deeply moved as a couple. Thank you very muc

The Hotel surprised us with a special celebration, and we were truly touched. My husband was also very happy. The meals were so filling that we felt sorry we couldn’t finish everything. The sunset was beautiful and could be seen from the Room as well. We would love to stay again.

Despite having many guests around us, everyone seemed relaxed; both the facilities and room were clean and comfortable throughout our stay. As we left, he said: "Ten-yu was simply amazing! This has been my happiest birthday ever—thank you." Hearing that made me feel truly h

This July, my wife and I stayed here for the first time to celebrate a special occasion, and we both enjoyed a comfortable and extraordinary experience. This led us to plan a second visit with my mother (in her 80s) and aunt (also in her 80s), after confirming their availability.

I was extremely surprised—full of gratitude, emotion, and delight. It really was amazing; I thought it truly lived up to its reputation. Thank you again for responding to my requests this time as well. Thanks to you, it became a fun & relaxing, wonderful and perfect trip—I’m

To my surprise, the stay coincided with the hotel's 30th anniversary, and I received a wonderful gift, making it an even more memorable birthday! Thank you so much. As I usually opt for a Multiple Night Stay, I hope the lounge menu could include some daily variations. I also

The thoughtful gift of an anniversary cake deeply touched us, making it an unforgettable and extraordinary stay. We spent a relaxing day within the facility, experiencing a true escape from everyday life. Every room offers views of the sea or nature, allowing us to enjoy Miyak

It became the perfect wedding anniversary. The hot spring was amazing, the food delightful, amenities excellent, and above all, the staff were wonderful—everything was impeccable during our stay. This accommodation will remain unforgettable both as a memory and as an experience

I stayed here to celebrate my last birthday in my 60s. As an IKYU Diamond member, my Room was upgraded! A Room with European-style furniture! A bubble bath with a TV! It was a hot day, so I refreshed myself right away with a relaxing bath. Also, as a Diamond member benefit, I rec

There were plenty of towels and amenities, and coffee beans were provided, so I enjoyed delicious coffee in the morning. Breakfast was set up in the Japanese-style room by the staff at the scheduled time, allowing me to dine in a relaxed atmosphere. The staff were pleasant and he

Coming here has become the best way to unwind from work fatigue! We stayed as a family of three and were well taken care of. The attentiveness of the staff and the kindness of the attendants made for an exceptional Golden Week! Dinner is always outstanding, and this time, e

As this was a trip for our wedding anniversary, we wanted a quiet place where we could relax, so we chose Haifu. I kept the Accommodation a secret from my wife, and she was surprised when we had to switch from the car to a boat to get there. Everything was very satisfying, an

We were very satisfied the first time, and this time was even better. The Club Lounge staff were attentive and thoughtful, and the cakes and meals in the Club Lounge were delicious, making our stay very comfortable. Thank you for celebrating my wife’s birthday as well—she was tru

When I mentioned it at the time of the Reservation, the staff prepared a wonderful birthday plate with lit candles and sang a birthday song during dinner—it was truly moving. I’m sure it became an unforgettable memory for our daughter as well. The Room was very spacious and spot

In conclusion: This accommodation exceeded expectations delivering unforgettable experiences throughout stay highly recommend anyone seeking luxurious tranquil getaway alongside loved ones consider booking here without hesitation looking forward returning future occasions ahead a

The staff knew that we had made a reservation for our wedding anniversary and kindly congratulated us with heartfelt words like "Congratulations," which made us truly happy. Thank you very much. Above all else, I personally value connections with people, and I was deeply touched

The Room, bath, and meals were all wonderful, and the staff's attention to detail was exceptional! Not only did they celebrate my niece's occasion but also surprised me with a gift for my upcoming birthday—it made me so happy! Although it rained on the second day, we were lucky

In celebration of 35 years of service, we had a wonderful stay. A young 18-year-old staff member and a young lady kindly guided us to our Room and explained each dish in detail, making the meal even more enjoyable. Warm dishes were served on warm plates, and cold dishes on co

Overall, it was a relaxing stay where I could unwind at my own pace. The staff who assisted us were all very pleasant and welcoming. When I wrote about our wedding anniversary on the check-in sheet, they surprised us with a cake plate, which made for a wonderful memory.

Coincidentally, our stay fell on my husband's birthday, and we received many warm congratulations from the staff along with a commemorative photo—making this stay truly memorable thanks to their heartfelt hospitality. We would love to visit again during another season (though ch