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All the staff were truly kind and courteous, and I am deeply grateful. Your smiles were so comforting and gave me energy and courage. Thanks to your recommendation, I was able to enjoy shopping for many souvenirs at the store you guided me to before leaving, and I continue to

Since our child’s birthday coincided with this trip, we also ordered a birthday cake; the staff were very thoughtful, and we were extremely satisfied. Our child carefully brought home the flowers they received as a gift without damaging them. Thank you very much. The only disap

The view from the Hotel was truly amazing, and I wished I could have stayed longer. The welcome drink, a mix of mandarin orange and apple vinegar, was absolutely delicious. Both the bath and meals were extremely satisfying. Although it had been a while since dining in a sh

Thank you very much for taking such wonderful care of us. Although it rained during our stay, the fresh greenery in the beautifully maintained garden looked even more stunning in the rain, and seeing petals floating on the rainwater was truly soothing. The meals were so delicious

The Sky Spa was amazing! We appreciated the provided bathing wear, which allowed us to enjoy it as a family. The sunset in the evening and the starry sky at night were breathtaking. Located right by Lake Akan, it offered a serene and peaceful atmosphere. The buffet dining

One of my favorite Ryokans that I want to visit during significant milestones in my life. I hope to visit again in different seasons that I haven’t experienced yet. For our 30th wedding anniversary and birthday celebration, we chose this accommodation because we didn’t want

We stayed here for my husband’s birthday this time. We chose this place because our previous stay was so wonderful. At dinner, they provided a birthday service. They gifted us non-alcoholic sparkling wine, took photos, and wrote a message on the dessert plate—my husband was truly

The local vegetables were excellent as well. All of the staff were very kind and helpful. The goshuincho (temple stamp book) gift for Diamond members was wonderful, and I will treasure it. When I visit Izumo Taisha Shrine again, this is definitely the Accommodation I will choos

At the restaurant, in addition to the warm hospitality and delicious food, they prepared a birthday cake plate and even surprised us with a bouquet of flowers. It was especially memorable to see how happy my mother was. It became an unforgettable time for our whole family. The Ro

On the day, they even prepared special attire for the 70th birthday celebration, which was an unexpected gesture and deeply moving. In addition to the commemorative photo, there were various surprise performances that left us truly touched. The meal was absolutely outstanding

I used this accommodation for my partner's birthday, and they were extremely satisfied from start to finish. The room's open-air bath and the large public bath were both wonderful. Since it was the season of beautiful autumn leaves and the weather was great, we also enjoyed a s

The steamed breakfast served in bamboo steamers at restaurant breakfast, the birthday message cake after checkout, and even iced tea brewed by Grand Tea Master—everything was delicious. It was simply incredible. After buying souvenirs, even message tag attached to tote bag they

In early February, we stayed in a Room with lounge access. It was a trip to celebrate the birthdays of my two daughters. They received doll gifts and were both thrilled—they took them along everywhere throughout the trip! We also wanted to unwind from our daily fatigue and relax

We stayed here for our 28th wedding anniversary. The smiles of the staff we encountered were absolutely wonderful. Everyone had a natural and warm smile, and even during busy moments, they never forgot to smile. Thanks to them, we had a truly lovely time. Thank you very much!

Every time I stay here, I’m struck by how well designed the layout and furnishings are—everything is practical and exceptionally comfortable. We made full use of the Diamond member benefits of early check-in and late check-out. The music box gifted for our anniversary happened to

The staff were kind, and everything—the room, bath, and food—was clean and exceptional. We requested a surprise cake for my mother, which made her very happy. I was also touched when the young hostess surprised me with a small celebration since my birthday is also in March. The r

This caused minor inconvenience for guests looking for seating. The staff's service was very attentive and allowed us to spend a truly special day. My wife looked very happy throughout our stay. We look forward to visiting again on another special occasion! Thank you very mu

It looked and tasted amazing, and they also provided plenty of cutlery—such thoughtful attention to detail. The whipped cream was truly delicious, and I would definitely recommend ordering a cake for anyone celebrating an anniversary or special occasion. All of the staff were e