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This Hotel is highly recommended for anyone considering a stay around Lake Yamanaka near Mt. Fuji. What I appreciated most was the free Shuttle Service from the Fujisan-Yamanakako bus stop to the Hotel. It is available between 15:00 and 17:00, and being taken directly to the Hotel after getting off the bus made me feel very comfortable even on my first visit. If you plan to use it, be sure to make a Reservation in advance online or by phone. The location is also excellent, and Rooms on the Mt. Fuji side offer a stunning view of Mt. Fuji right from the window—truly a highlight. Being able to relax in your Room while enjoying that view feels special. All of the staff were very kind, and it was impressive how attentive and pleasant everyone was, regardless of nationality. The overall atmosphere was warm, and I felt at ease throughout my stay. Before staying, I had seen in a Review that “the shower room is a bit small,” which made me slightly concerned, but in reality it was a unit-bath style setup and personally felt like an appropriate size. It was easier to use than I expected, with no inconvenience at all. I also added meals on-site, and the eel course was excellent—I was very satisfied. There were plenty of dishes included, which was especially enjoyable for an eel lover like me. With great views, location, service, and dining all well balanced, this is a Hotel I would happily choose again.

We stayed as a family with our 3-year-old and 1-year-old grandchildren. Dinner featured an abundant selection of seafood, all fresh and delicious, and both my wife and daughter were very satisfied. Being able to enjoy the meal at a relaxed pace in our Room helped the children stay calm, and we were able to spend unhurried time together as a family. In addition, we are truly grateful to the staff member who was very kind to the children and proactively supported us. Thanks to that, we felt at ease throughout our stay. This Accommodation is highly recommended for families. *There are rental bicycles near the Accommodation, and it was also a wonderful memory being able to cycle down to the seaside in the morning to take photos. We enjoyed quiet Kamakura in the early morning—it was such a refreshing time.* Thank you very much.

We stayed here again for our dog’s 9th birthday—our first return visit in three years. The location is truly excellent: the sandy beach just a short walk away feels like a completely private beach at this time of year, and strolling along the shoreline at sunset lets you enjoy an extraordinary escape from everyday life. During our evening BBQ, we were also able to take in a sky full of stars that we didn’t get to see last time. It was only for one night again, but thank you for providing another wonderful place to make special memories with our dog!

This was my third visit to Itoshima, the first in two years. Last time, after heavy rain the day before, it suddenly turned into a midsummer day, and the breathtaking sunset—changing moment by moment against the vast ocean—was truly moving. I enjoyed delicious food and the relaxed pace that only an all-inclusive stay can offer. This time had a different atmosphere and some changes. Arriving in a downpour with luggage, I climbed the stone steps to check in. What surprised me right away was “10:00 checkout”! I never expected it to be an hour earlier—maybe a pitfall of being a repeat guest? I was told it was changed because lunch service starts at 11:00 with reservations… but 10:00 still feels far too early. Since we spend about four hours round trip for an overnight stay, we want to relax as much as possible. If possible, I hope you will consider setting check-in to 16:00 and returning checkout to 11:00—I would be glad if this request from repeat guests reaches you. This time we dined while watching the post-rain evening scenery, and the food was just as delicious as ever—I was very satisfied. The soup course in particular had wonderful Japanese dashi flavor and was deeply comforting, and the tempura made from fresh squid (prepared after sashimi) was especially appreciated; as someone who loves cooking at home, having a professional fry dishes is a real treat. It was also disappointing not to see any of the staff members from previous visits. The photo shows “Itoshima Bay—an evening view after the rain.”

I stayed for one night. The Facility was clean, and the place was very spacious—with a 1st-floor living room, a 2nd-floor bedroom, and a rooftop—so I could relax a lot. As for the “bugs” others mentioned, I don’t think they were much of an issue. (That said, there are some, so if you really hate bugs, please be aware.) The Room had an electric insect repellent and insect spray provided, and I felt they did what they could to be considerate. Self check-in was clear and easy. Regarding the shower partition: it’s true there isn’t one, but I was able to use it without soaking the sink area. There was no drain odor either. If I could suggest one improvement, the Room Wi-Fi was a bit unstable and it made working on my laptop slightly difficult. Mobile reception is also somewhat weak in this area, so Wi-Fi is essential—if possible, I’d appreciate improvements. (This is why I rated the Facility 4 stars.) Overall I’m very satisfied and think it’s great value for money. Next time I’d like to stay in a different Room too!

This Facility offers the perfect trio: Onsen, delicious cuisine, and beautiful views. There is also a Shuttle Service from the station, as well as activities such as early-morning walks, making it highly recommended for solo travelers looking to relax and unwind. I keep coming back.

We made a Reservation for a barbecue lunch. It was disappointing that the price differed by 210 yen from what we were told over the phone, but everything else was fine. The bath was a bit smaller than expected, but the amenities were from MUJI, which was nice. All the staff were kind and even brought bedding for our child who fell asleep during the meal. The Room was spacious, and we were very satisfied.

The Facility is old, but the staff are kind and you can have a comfortable stay. The view from the dining hall is amazing! Dinner at 18:00, breakfast at 8:00. They also lent us a fishing rod, but the line was short—bringing your own rod is a must. You can borrow a bucket too, but there’s no rope, so you can’t scoop up water?! (lol) The nearby tackle shop closes at 16:00, so be sure to get bait in advance. Chokujinja Shrine is close by and has an excellent location, so I recommend it.

We planned this trip to celebrate my father’s 77th birthday. I’ve visited Miyako about 10 times, but we decided to splurge on The Shigira, which I’d been curious about for years. It was only one night, but we were able to relax and enjoy some quality time together as parent and child. My father had a great time swimming in the Room’s private pool, taking the cart to the Onsen, and going shopping. For dinner, you can choose from a dedicated menu with various options; this time we chose shabu-shabu at the restaurant on the first floor of Mirage. It was delicious as well. On our way back, they also took us to a roadside station in town, and we were able to send mangoes as souvenirs to relatives. It’s not cheap, but the Room and service were well worth it. My father was truly delighted.\nThank you very much for everything during our stay.

I love the ocean and was looking for a Resort Hotel where I could truly relax on my first day off in a while. This Hotel is in an amazing location with the blue Pacific Ocean stretching out right in front of you. Spending time in a beautifully furnished Room—lying back on the fluffy, spacious canopy bed, listening to the waves at leisure, and watching the sparkling sunrise—was pure luxury and bliss. The kind Hotel staff also shared great local food recommendations in Chikura and suggested places to visit—I’m truly grateful. Thank you so much! I will definitely be back!

We stayed for two nights with No Meals Included. The kitchen was well equipped, so we were able to cook and enjoy the vegetables we harvested during the farming experience, which made it a special experience for our children as well. Thank you to the staff for your kind and attentive service. With drinks provided, including a variety of wines, the adults were also very satisfied with our stay. We would love to stay here again on our next trip to Awaji Island.

The Room was very clean. There were surprisingly many amenities provided. It is also very close to Sokodo Bay, which made it very convenient to go to the beach with children. Just outside the Accommodation, there are areas without streetlights, and the starry sky looked beautiful. There is a washer-dryer, so we made full use of it. The sauna also had towels and drinks prepared, and the cold plunge bath felt great. On the other hand, for four guests staying three nights, there were only four cups’ worth each of tea and coffee, with no refills. We finished them in one day. Since this is not a cheap Accommodation, I would at least like tea-type drinks to be available at the sauna drink corner as well. Also, we were told that trash collection is basically not provided. With a kitchen, if you cook you will inevitably have food waste. Leaving it there for all three nights didn’t feel good, so we handed it directly to a staff member who was cleaning partway through. Overall we enjoyed our stay, but including the issue with tea, we couldn’t fully relax into a luxurious feeling, which was a bit disappointing.

We visited with my daughter’s family—four generations in total. As soon as you enter, the ocean is right in front of you through the large glass windows. There was a big pool, and everything was set up for a BBQ. The kids never got bored—they ran around the living room and went up to the second floor, having a great time until it was time to leave. It’s a very clean Facility, and the location is perfect. We’re already saying we’d love to stay again. Please note that there are no seasonings or plastic wrap provided, so bring what you need. Also, the rice cooker was unusual—it’s the type where you add water to the outer pot, which was hard to figure out. I think it would be helpful to have written instructions. Thank you very much for taking care of us during our stay.

It was a very clean Hotel, conveniently located just over a 10-minute walk from the station, with a variety of restaurants nearby. The bath was a large public bath; the men’s side had an open-air bath, but it seems the women’s side did not, which was a bit disappointing. The happy hour from late afternoon into the evening was also great—unlimited alcoholic drinks and four snack options were included.

Close to the sea, you can see the beautiful ocean from the room on sunny days. There are many stylish restaurants and souvenir shops nearby, so you won't have trouble finding meals. The sauna was authentic, the cold bath was chilly, and the outdoor air bath was excellent. The room design and amenities were all stylish.

The ocean is right in front of you, and you can even see Enoshima from the Room—an amazing location! It was so wonderful that on the day between our two nights, we spent most of the time in the Room just watching the sea. As others have mentioned, the breakfast bread was generous and very delicious. All of the staff who assisted us at reception were foreigners, but everyone was very pleasant and kind. After checkout, I realized I had left something behind and called them; they handled it kindly, and when I went to pick it up—even though it was my mistake—they spoke earnestly in polite Japanese and said, “We’re sorry you had to come all this way,” which really moved me. I definitely want to stay here again!

Next time I stay, I’d like to request dinner as well. Thank you very much.

We enjoyed so many delicious dishes. The large fish collar was something I had never seen before, and the sashimi boat platter was gorgeous. Everything was tasty, but we couldn’t finish it all, and I felt sorry about that. If I could do it over, I would skip the hot pot and switch to nigiri sushi. We went with our two teenage sons with big appetites, so we thought we could manage it, but we still gave up… The baths were always available whenever we wanted to go, so we could bathe smoothly in the evening, at night, and in the morning. This is an Accommodation I would recommend. Thank you very much.

It was our first stay, and with a typhoon approaching we were a little anxious, but thanks to the wonderful service and kindness of everyone at the Palace Hotel on the 3rd floor, we felt very reassured and had a comfortable stay. Our child was also very happy, saying that among all the Hotels we have stayed at so far, this one had the kindest staff. Thank you very much.

We stayed for two nights while helping our child move. Thank you for accommodating our last-minute requests so flexibly. We would love to stay again if we have the opportunity. The meals were delicious.