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This is my favorite Hotel in Yokohama. The interior is truly beautiful, and the Room was spacious, clean, and comfortable. The Minato Mirai view is like a painting. Everyone at the front desk was gentle and courteous, which made me feel very welcome. Thank you for the wonderful Room. We didn’t add breakfast this time, but the room service curry was outstanding. The restaurant is great too, but enjoying a meal in the Room while relaxing and taking in the night view feels like a real luxury. I had a wonderful stay. Thank you very much. I will definitely return.

I traveled with my dog and friends. It was my first time at Wanpara Lake Hamana, and I was truly impressed by how kind the staff were. The meals were wonderful—enjoyable to look at and delicious to eat. There was a clean dog run for dogs, and we had a great time playing there. The Onsen was also excellent. It’s an Accommodation I’d love to visit again.

I made a Reservation for my mother, who loves buffets. Based on the Reviews, I wasn’t expecting much from the Facility, but everything was great: cleanliness was good, service was good—more than that, their consideration was outstanding. After I mentioned that my mother has difficulty walking, the staff at the dining reception spoke to us and looked after us, which made our stay very comfortable. Thank you so much. Top-tier buffet-focused Hotels tend to be attentive like this, but some aren’t, so I really appreciated it. The little extras—like ice cream after the bath and morning lassi—also felt like a big plus. The bath had a slight chlorine smell, but it was clean; there was a shampoo bar and plenty of basic skincare amenities as well. If you’re looking to cut costs, I’d rather have shower caps than disposable hairbrushes—and if you clearly state in advance that brushes aren’t provided, that would be fine too. The food wasn’t particularly novel, but everything was delicious and satisfying. What especially stood out—as many others have said—was the grilled eel kabayaki!! I was amazed by the quality. At this price point it’s unbelievable: large eel with great texture and rich flavor. We’ll definitely come again!

The sunset and the star-filled night sky were also amazing. You can walk to the underwater observatory. There is also a shuttle bus within the Hotel, which was very helpful for getting around the grounds. It’s a Hotel that made us want to come back for sure! We’re grateful for a

This is a Hotel with a very high level of overall satisfaction. The staff’s hospitality is especially outstanding. It’s rare to find a Hotel where every staff member is this pleasant, so I had a very comfortable stay. The Hotel’s location is also flawless. The view from the Room is amazing. There are plenty of dining options around the Hotel, and it’s easy to get anywhere from here. If I had to mention one drawback, it would be the long wait for the elevators during peak times when many guests are heading to the pool. That can’t really be helped due to the building layout, but since the elevator hall was extremely air-conditioned, even about a 5-minute wait felt long. When I come back to Okinawa, this is definitely a Hotel I’d like to stay at again.

We stayed to celebrate our wedding and wanted a different kind of experience, especially the infinity pool. We were happy to receive congratulatory words at the front desk. The infinity pool was a wonderful, extraordinary experience—watching the sun set behind Mt. Fuji and enjoyi

The hospitality was excellent. At the front desk, the dining venue, and the reception for the private bath, everyone greeted us with a smile. It was our first stay, and we had a very comfortable time. An ocean view and direct access to a beautiful beach made it easy and fun to enjoy the sea even with our young grandchildren. We truly appreciate that you kindly accommodated changes to ingredients we don’t like. Enjoying a beer on the terrace while looking out at the ocean— this Accommodation was exactly what we chose to soothe our tiredness. We’re so glad we went! Done—we will definitely return. We’ll be back again. The private bath was wonderful! With a slide, our grandchildren were thrilled.

Bath baskets were also prepared, showcasing thoughtful attention to detail. Personally, I appreciated that bathrobes were provided as well. This accommodation combines spectacular views, exquisite meals enjoyed at leisure in your room, and heartfelt hospitality from the staff in

From 3 PM, we enjoyed a relaxing time at the lounge with alcoholic beverages, soft drinks, and snacks. Dinner included free drinks, and the buffet offered a variety of dishes that were satisfying. We could also enjoy alcoholic beverages and soft drinks at the lounge until 11 PM.

Thank you very much for your hospitality. The service was courteous, the Room was clean and spacious, and I was able to do laundry. There was also a desk and chair where I could relax with tea. The bath had a Mirable shower, a jacuzzi, and a mist shower that felt wonderful. I only ordered breakfast in the morning, and the bread was delicious.

It was so beautiful and overwhelming—an exquisite moment that looked like it had been captured by a professional photographer. In that instant, I understood why this Hotel was built in this location and facing this direction. The staff were kind and attentive as well—thank you

This was an area we rarely visit. Although the weather was unfortunate on the day of our arrival, the next day was clear, and we had a stunning view of Mount Fuji. The sea was calm, and we are considering coming back next year for a beach trip with our grandchildren. The staff

This was my first stay here, and I was extremely satisfied. The location is excellent, within walking distance of the castle town, the museum, and Hagi Castle. The complimentary drink service was well stocked, and enjoying sparkling wine while soaking in the footbath with an ocean view was exceptional. The dishes made with locally sourced ingredients were also delicious. What left the strongest impression on me was the staff’s courteous and attentive hospitality. During my two-night stay, I had a very comfortable time and truly appreciate it. I believe this Accommodation is ideal for sightseeing in Hagi.

We visited the Goto Islands for the first time to cheer on our family member competing in the Baramon King, and stayed as a family in a maisonette with a wide terrace. We compared Accommodation options from the time we made our Reservation a few months in advance and chose Kararito—and it was absolutely the right choice. We had some changes along the way, including adjusting the number of guests, and they handled everything kindly. They also arranged one meat-free meal for one of us, and thanks to the thoughtful staff, we had a very comfortable stay. We tried SUP for the first time as an activity. With their careful instruction, even someone who isn’t great at marine sports could enjoy it. Above all, dinner was outstanding! We had it 3 of our 4 nights. Each dish overturned what we expected from “Mexican,” delivering delicate flavors beyond imagination. The sauces and herbs paired with fresh local ingredients were exquisite—wine flowed easily and conversation came alive during a wonderful dinner time. The staff’s explanations of each dish were also clear and excellent. If I had one request, I would have loved to see about three breakfast options. The semi-open-air large bath was very relaxing, and our maisonette Room was bright, clean, and comfortable—making this a truly pleasant trip. Thank you very much for taking such good care of us.

I stayed for a Multiple Night Stay for a conference. On the first day, because of typhoon-related rain, I had a tempura course at the Japanese restaurant on the 5th floor. The ingredients and flavors were excellent. When the weather is nice, you want to eat outside, but this time I was glad it was raining. I also paired the tempura with sake and returned to my Room in a great mood. It was a wonderful evening.

We stayed with my grandparents and uncle to celebrate my grandparents’ 90th birthday. They were delighted to receive a pair of matching chopsticks as a gift. During the meal, my grandfather accidentally bumped his hand while serving one dish and spilled everything, causing trouble; we were very grateful that it was kindly prepared again. Most of the staff were non-Japanese except for the proprietress. At times we weren’t sure if we were fully understood, but everyone was very kind and we had a comfortable stay.

I first stayed here in January 2026, and this was my second visit. This time I returned in the season of fresh greenery, and along the several dozen meters from the accommodation building to the separate Onsen building, white citrus blossoms were in full bloom. I was able to enjoy their sweet fragrance while soaking in the Onsen. It’s wonderful that each season brings new discoveries. The meals were consistently high quality, and I was satisfied with both the taste and portion size.

We stayed here for the Nagaoka Fireworks Festival. The building seems old, but the Room, floors, and Facility are clean. The meals are very delicious. There was plenty of rice, vegetables, and side dishes, and we ended up eating too much at every meal. The Onsen has several types of baths, so you can relax and enjoy it comfortably. We would love to stay here again for the Nagaoka Fireworks Festival next year.

Thank you for the very spacious Room. We also enjoyed the delicious meals.

The lake reflects the lights from across the shore as dusk falls, and in the early morning light, you can see rippling waves and waterfowl arriving—scenery that never gets old. Thanks to IKYU's special benefits, our Room was upgraded, and we were also offered extended check-out