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We revisited with the much-anticipated Sushi Plan that we decided to try after being impressed by the view from the room last time! The cuisine exceeded our expectations—luxurious and delicious, it was absolutely worth it. While preparing meals ourselves is fun, enjoying professional flavors in a private space is truly exceptional. Once again, it was just the two of us staying, so the room felt incredibly spacious (laughs), but every corner was impeccably clean and exuded a sense of freshness. With this level of cleanliness, I’m sure even large family trips or group visits would be enjoyable for everyone. This was our second time using the unmanned check-in system, and it went smoothly. We had such a relaxing stay again! Next time, we’d love to bring along more people for an even bigger gathering!

First, when I called the front desk to change my check-in time, they were very pleasant. How staff handle phone calls really matters (it affects whether you’ll come back). Parking: free surface parking. I was worried because it was after 10 pm and a Saturday, but the lot is spacious so I had no trouble parking. Check-in was smooth as well. At the front desk there are paid snacks (like a 100-yen shop) and items such as body towels. I didn’t buy anything this time, but I’d like to use it next time. The twin Room was spacious and comfortable. For this price, having tea and drip coffee provided really impressed me. Amenities were basic—just a toothbrush and razor—plus rinse-in shampoo and body soap. The shower in the bathroom was comfortable too. Breakfast didn’t have desserts, and at first it looked like there weren’t many items, but that wasn’t the case at all—I ended up full and very satisfied. There’s a Cosmos nearby, an AEON-affiliated shop, drugstores/pharmacies, K’s Denki, and family restaurants—very convenient. Additional note: After check-in we went to a family restaurant for dinner. Even though they were busy, the staff were extremely friendly, which made for a great end to the day. Next time I’d like to try dinner here as well as the all-you-can-drink option.

It was my first stay, and the Shuttle Service from the station was very helpful. The most outstanding part was the meals. The abalone liver sauce was especially delicious. The Onsen quality was excellent, leaving my skin smooth and soft, which made me very satisfied. I have booked a different Room type for my next visit. Looking forward to staying again!

The Room was spacious, and the view was absolutely stunning. The food was served buffet-style, and everything was delicious, especially the fresh sashimi. Everyone was satisfied, and we were able to create wonderful memories. The staff were incredibly kind, and I definitely

The fresh fish sashimi was outstanding. The meat dishes were also delicious, and we were very satisfied. The service was courteous and attentive. I think this Accommodation would be comfortable with no issues for guests up to their 60s. As Tokiwaya is a traditional Ryokan, I felt there are many challenges in terms of accessibility. I stayed with my 95-year-old mother, so I made a Reservation for a Room with a private bath, but there were many steps inside the Room and the bathtub was deep (my mother was able to step over it), which unfortunately made it difficult to use.

Dinner was delicious as well—an unusual style of half-buffet with robatayaki grilling—and the large public bath with an open-air bath was very relaxing. The staff were courteous and attentive, which we really appreciated. The Facility is a bit old, but we chose this Accommodation in Tateshina as the place to commemorate reuniting with my wife for the first time in 50 years, and we were very satisfied. Thank you very much.

During dinner, we were treated to a stunning sunset view that felt like an appetizer before the meal. The highlight of the cuisine was indulging in both grilled sea bream with salt and deep-fried whole sea bream—a truly luxurious experience. The friendly staff made our stay even

This was my second stay. Breakfast was a buffet of bread and salad, plus a choice of one main dish from three options, and it was delicious. Since the Accommodation is a renovated warehouse, the Room is a little on the dark side, but very clean. I would like to stay here again when I visit Onomichi. Thank you very much.

The Wi-Fi in the room was not very good, which was the only disappointment. Other than that, the room was clean and nice.

We stayed as a family of five, and the hospitality was outstanding. Although they call it a welcome drink, the drink corner was available almost all day throughout our Hotel stay, and until dinner there was even unlimited sparkling wine. In addition to the dagashi (Japanese snack) buffet service and amenities such as lotion, they also offered rentals like a baby formula maker and board games—everything you could ask for. The manga corner wasn’t just about the number of volumes; it also had sofas and cozy hideaway-like spaces, so we spent blissful time there. There are sofa reading areas and kids’ spaces throughout the building, making it truly relaxing.\nThe breakfast and dinner buffets didn’t use luxury ingredients, but there were many delicious, well-thought-out dishes. Alcohol was also all-you-can-drink, and we could compare local sake varieties. The kids-only buffet area and automatic pancake oven were fun, and we also enjoyed local specialties such as hoto hot pot and Fujinomiya yakisoba.\nThere were many international guests as well, but plenty of multilingual signs were posted around the Hotel, and everyone followed Japanese manners, so there was no stress at all.\nBecause the building has some age to it, it had a Showa-retro feel; however, Facility such as the toilets were updated to modern models, so it didn’t bother us at all for a family trip.\nWe would love to come again with our whole family.

Since it is connected to a shopping center, we didn’t have to worry about parking, and even on rainy days we could unload our luggage from the car without getting wet and enter the Hotel. The fish at breakfast was delicious.

Close to the station, and they were able to store our luggage, which made our trip in the hot summer very comfortable. The Room was also very spacious. The interior and bathroom were clean as well. There is a step at the bathroom entrance, and after freshening up, I was surprised by it. The staff were very helpful, and it made for an enjoyable trip.

The private bath in the Room is spacious and includes a washing area, making it truly exceptional. The meals were also delicious, as expected from a Ryokan specializing in cuisine. If I may add one suggestion, it would have been even better if laundry facilities were available ye

We stayed in a city-side Room on the top floor of Building 1. The weather was great, so both the daytime view and the night scenery were absolutely beautiful. We had a clear view of Mount Inasa right in front of us. The Room was spacious and relaxing.\nHowever, there seemed to be only one mirror in the bathroom (we looked around the entire Room but couldn’t find another), which made doing makeup a bit inconvenient.\nMeals were buffet-style with a wide variety of options, and everything was delicious. Our elderly parents were very satisfied as well, and we would definitely like to stay again if we have the chance.

While there are areas for improvement—such as outdated Facility features, long elevator wait times, a washer-dryer that is not very effective (laundry dries faster when hung outside), and long waits for breakfast—we were able to enjoy the pool until late at night, the food was delicious, the Room was spacious, and we had a fun and fulfilling resort stay.

I had plans in Yokohama over the weekend, and since there was a chance the Shinkansen might be suspended due to the typhoon, I made an Accommodation Reservation here for the night before, just in case. However, just minutes before Shin-Yokohama, an earthquake occurred along the line and the Shinkansen service was suspended. An announcement said there was no estimate for resumption, and it truly didn’t seem like we would be moving anytime soon. Thinking I might not arrive at the Hotel until late at night or even early morning, I contacted you to explain the situation. You kindly told me to take care and that arriving at any time would be fine, which really put my mind at ease. When I finally arrived and checked in, your warm words—“You must be tired; please rest well”—were truly comforting. Unfortunately, because of the weather I couldn’t enjoy the view from the Room on the 31st floor that you had prepared for me, but I’ll look forward to it next time I visit Yokohama. Thank you very much for your courteous service.

After visiting Ise Jingu from Tokyo, we stayed here. The Hotel is close to Kumano Sanzan and located by the Pacific Ocean. The staff were all wonderful, and the dinner featuring fresh tuna bowl, whale sashimi, and Tatsuta-age was exquisite. At the nearby Whale Museum, we had a rare experience feeding and touching whales. This clean and lovely Hotel offers a luxurious breakfast accompanied by live piano music. We stayed for two nights, enjoying the slow pace of time in Taiji Town—a place filled with whale and dolphin monuments—and hoped that this traditional fishing culture continues for generations to come. We truly want to visit again! Thank you to all the Hotel staff for your hospitality! Highly recommended Hotel for everyone!

I stayed during Golden Week. I expected it to be crowded, but I was glad I could spend a quiet time. The meals were so filling that I felt they could have been a bit smaller, as I’m in my 60s. The sunset was beautiful while looking out over the Mikuma River, and it felt very pleasant. All the staff were kind and welcoming. I would like to stay again.

Excellent. The staff were very attentive, and the all-inclusive package was great. The Italian food was delicious, and the bar-time pizza was even better than expected. Overall, we were very satisfied. However, it was very disappointing that we couldn’t use some activities and weren’t allowed to use them in a positive way, so I’ve deducted a few stars for that.

Compared with my previous stay, the Room was much cleaner. The toilet is still old, but it has a washlet, and the air-conditioning and lighting are brand new, which was great. As for the meals, everything was fresh, and the fish and sushi were very delicious. For breakfast, I would prefer the dried fish to be grilled for guests rather than having to grill it myself. Overall, both the Facility and dining have improved a lot and it was very good. If there were chairs in the Room, it would be perfect.